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Reception Manager Jobs in Santa Rosa, CA (NOW HIRING)

Homma Talent

Evening Manager

Saint Helena, CA · On-site

$74K/yr

As the Evening Manager, you will lead the effort to manage any "glitches" that need to be ... Be fully versed on the duties of evening Reception & Overnight Reception in order to cover when ...

Vital Energy

Operations & HR Manager

Sebastopol, CA · On-site

$70K/yr

This position manages the operations support team, including reception, administrative support, systems and IT coordination, and human resources support. The manager will establish priorities ...

Vital Energy

Operations & HR Manager

Sebastopol, CA · On-site

This position manages the operations support team, including reception, administrative support, systems and IT coordination, and human resources support. The manager will establish priorities ...

Vital Energy

Operations & HR Manager

Sebastopol, CA · On-site

This position manages the operations support team, including reception, administrative support, systems and IT coordination, and human resources support. The manager will establish priorities ...

Vital Energy

Operations & HR Manager

Sebastopol, CA · On-site

$70K - $80K/yr

This position manages the operations support team, including reception, administrative support, systems and IT coordination, and human resources support. The manager will establish priorities ...

Leigh and Co.

Assistant Wedding Coordinator

Napa, CA

$150/hr

Help manage guest flow and answer guest questions throughout the event * Monitor the reception timeline alongside the Lead Planner * Assist with room flips and reception transitions when applicable

Blue Origin

Office Manager

Bodega Bay, CA · On-site

$33.85 - $47.39/hr

This position will manager our Cupertino, CA location, which will be occupied in the next several ... Maintains neat appearance of reception area, conference rooms, and other common areas. * Assists ...

tcw

Inside Sales Manager

Petaluma, CA

Set up staff reception area to provide warm greeting for CW guests. * The Inside Sales Manager will own and manage the Non-Stocked Item (NSI) Process. * NSI Process: Sales reps submit a Reorder ...

Wow Smiles

Scheduling Coordinator

Santa Rosa, CA · On-site

$21/hr

Review supplies for reception and provide order to manager * Assist at check in with whatever needs they have (account, health history, HIPPA, new patient paperwork, etc.) and check in on the locator ...

WOW! Smiles

Scheduling Coordinator

Santa Rosa, CA

$21/hr

Review supplies for reception and provide order to manager * Assist at check in with whatever needs they have (account, health history, HIPPA, new patient paperwork, etc.) and check in on the locator ...

Wow Smiles

Scheduling Coordinator

Santa Rosa, CA · On-site

$21/hr

Review supplies for reception and provide order to manager * Assist at check in with whatever needs they have (account, health history, HIPPA, new patient paperwork, etc.) and check in on the locator ...

David & Karen Mccrystle

Be Seen First

Receptionist/Kennel Assistant

Healdsburg, CA · On-site

Reception Duties: Acting as the primary point of contact for clients, managing the multi-line phone system, scheduling appointments, and handling check-in/check-out procedures with empathy.

David & Karen Mccrystle

Be Seen First

Receptionist/Kennel Assistant

Healdsburg, CA · On-site

Reception Duties: Acting as the primary point of contact for clients, managing the multi-line phone system, scheduling appointments, and handling check-in/check-out procedures with empathy.

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Reception Manager information

See Santa Rosa, CA salary details

$12K

$67K

$96.8K

How much do reception manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for reception manager in Santa Rosa, CA is $66,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $90,200.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
What are popular job titles related to Reception Manager jobs in Santa Rosa, CA? For Reception Manager jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Reception Manager jobs in Santa Rosa, CA look for? The top searched job categories for Reception Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Reception Manager jobs? Cities near Santa Rosa, CA with the most Reception Manager job openings:
Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $66,966 per year, or $32.2 per hour.

Evening Manager

Homma Talent

Saint Helena, CA • On-site

$74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description


The Evening Manager supports the overall operations of the property during evening hours (typically around 3pm - midnight), working closely with Directors, Managers, and their teams. This role helps ensure that service and operational standards are upheld for our hotel guests, members, and colleagues. As the Evening Manager, you will lead the effort to manage any "glitches" that need to be communicated or resolved, involving those who need to be involved.
Responsibilites
  • Be knowledgeable of evening processes throughout Front Office, Housekeeping, & ESS to assist in any service crunches throughout the departments (when managers are not on staff)
  • Be generally knowledgeable of processes in Food & Beverage to act as support to the F&B Manager on Duty in the evenings when requested.
  • Be fully versed on the duties of evening Reception & Overnight Reception in order to cover when needed.
  • Act as main point of contact for guest glitches in the evening hours and ensure appropriate communication across all departments for follow-up in the morning.
  • Keep departmental managers updated, daily, on any hiccups in service and potential recommend changes to enhance service & avoid glitches.
  • Work with Front Office Managers & Accounting Managers to ensure the Night Audit/Overnight Reception team is fully trained on current procedures of the daytime teams.
  • Work with Estate Safety & Security Manager to ensure Overnight ESS team members are trained on basics of Overnight Reception to assist with staffing absences in Night Audit/Overnight Reception.
  • Communicate with Housekeeping Managers for day-to-day support of evening cleaning at the Fitness Center & the Spa.
  • Communicate with Housekeeping Managers for assistance with evening turndown service.
  • Act as main point of contact for any evening "after hours" projects with a contracted company (exterior window or banquette cleaning, lighting install, etc.).
  • Check in with Spa and Pools/Terrace Café staff prior to closing and contribute as requested by the departmental manager on shift.
  • Develop and maintain strong relationships with hotel guests and members.
  • Review multiple computer system throughout the evening in order to assist teams with maintaining our level of service.
  • Enter glitches & resolutions from the MOD report to V1 on a daily basis, and ensure that all historical entries are accurate.
  • Communication between all departments and departmental managers, as well as an ability to resolve hotel guests' and members' concerns, are essential. This role is guest, member and employee facing, and may be asked to perform operational duties, assisting with guest needs and planning, and supporting the departmental management teams and colleagues.
  • Additional responsibilities as needed.

Requirements
Education and Experience:
  • Bachelor's degree in hospitality/restaurant management.
  • 2+ years of hospitality leadership responsibilities, preferably in the Rooms or F&B divisions.
  • Hotel Operating Systems - i.e. V1 or Opera
  • Teams, Outlook, Excel, Word, PowerPoint, Publisher

General requirements:
  • Excellent communications and interpersonal skills, with a strong sense of luxury.
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously with a strong sent of urgency for guests and communication.
  • Team-oriented.
  • Ability to embody our culture & grooming standards in order to be a role model for staff.
  • Steady under pressure and in emergency situations.
  • Good judgment and the ability to think critically when assessing situations and making quick decisions.
  • Flexible, and expected, to work holidays, weekends, and late hours as needed.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Benefits
  • TN Visa provided
  • 70,000 USD Annual Gross Income
  • Shared Housing w/Rent
  • Health insurance, Vision insurance, Dental insurance
  • 401(k) matching
  • Employee discounts
  • Flexible spending account
  • Health savings account
  • Life insurance, Pet insurance
  • Vacation
  • Sick Pay
  • Paid holidays (10)
  • Referral program
  • Daily employee meals
  • Uniforms
  • On site parking
  • Wine classes
  • Flight from home city to USA

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