Reception Manager Jobs in Delaware (NOW HIRING)

Description & Requirements

The Organ Procurement and Transplantation Network (OPTN), overseen by the Health Resources and Services Administration (HRSA), is responsible for developing and maintaining national policies that support equitable and evidence-based organ transplantation in the United States. The Committee Coordinator supports the OPTN's collaborative policymaking process by coordinating committee activities, engaging stakeholders, and ensuring the efficient execution of committee operations and administrative responsibilities.

Please note that this position is contingent upon bid award

Essential Duties and Responsibilities:

• Prepare weekly internal reports.
• Perform accurately all data entry functions.
• Arrange meetings as required.
• Attend meetings and take minutes.
• Understand broad knowledge of departmental and company practices to assist leadership team and staff while exercising judgment on critical nature of information and confidentiality.
• Assist in on boarding process of new hires.
• Maintain records management, filing, retention, and/or labeling.
• Type/generate letters and other documents, as necessary.
• Maintain confidentiality and security of all relevant information.
• Assist supervisor and leadership team with special projects and tasks on an as needed basis, including management of inventory and supply orders. Serve as a back up to support reception, as needed.
• Assist internal and external customers in problem resolution, as needed.
• Provide excellent customer service.
• Operate multi-line phone system, answer incoming telephone calls and perform other clerical duties proficiently and professionally.
• Assist with ensuring accuracy of eMAP database for e-mail distribution lists for Project offices and departmental groupings for internal mail communications, and submit tickets for resolution of inaccuracies, as required.
• Serve as a member of the Social Committee to assist with social event management and coordination of initiatives designed to increase Project morale.

Additional Duties and Responsibilities

• Prepare presentation materials and other administrative deliverables to support departmental and committee activities.
• Receive, respond to, and route correspondence to appropriate stakeholders as needed.
• Assist with resolving moderately complex administrative tasks.
• May provide guidance and support to new team members regarding administrative processes and procedures.

Minimum Requirements

• High School diploma or equivalent with 2-4 years of experience.
• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted - practice.
• Communicates more complex information, using job experience to anticipate and proactively address related questions.
• May have additional training or education in area of specialization.

Preferred Skills/Qualifications:

• Prior administrative support, office coordination, committee support, or customer service experience preferred.
• Experience preparing reports, presentations, meeting materials, or administrative documentation preferred.
• Ability to exercise sound judgment and maintain confidentiality when handling sensitive information.
• Effective interpersonal and customer service skills with the ability to collaborate across teams and support internal and external stakeholders.
• Strong attention to detail and accuracy in data entry, reporting, and records management.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong verbal and written communication skills, including meeting coordination, correspondence, and documentation.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Teams).

Please note that this position is contingent upon bid award.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

$

15.43

Maximum Salary

$

25.67