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Real Time Management Jobs (NOW HIRING)

TruGreen

Real Time Coordinator I

Memphis, TN · On-site

$38.18K - $70.64K/yr

The Real Time (RT) Coordinator in Workforce Management is responsible for real-time monitoring, managing, and communication of intraday contact center performance in support of organizational goals.

ConnectDER

Real-Time Firmware Engineer

Philadelphia, PA · Hybrid

$115K - $130K/yr

We're looking for a Real-Time Firmware Engineer who wants to work on challenging, meaningful ... Professional experience using Source Control Management systems (e.g. Git) * Understanding of ...

TruGreen

Real Time Coordinator I

Germantown, TN · On-site

$38.18K - $70.64K/yr

The Real Time (RT) Coordinator in Workforce Management is responsible for real-time monitoring, managing, and communication of intraday contact center performance in support of organizational goals.

Entergy

Real Time Market Operator

The Woodlands, TX · On-site

$15.75 - $20.50/hr

Manage real-time operations of Entergy's generation portfolio by submitting real-time overrides, updating resource offers, and determining when to add or remove equipment to respond to changing ...

ConnectDER

Real-Time Firmware Engineer

Philadelphia, PA · On-site

$115K - $130K/yr

We're looking for a Real-Time Firmware Engineer who wants to work on challenging, meaningful ... Professional experience using Source Control Management systems (e.g. Git) * Understanding of ...

Shell

Real Time Scheduling Analyst

San Diego, CA

$86K - $128K/yr

SENA's Real Time (RT) Desk manages and optimizes short-tenor (Day-Ahead and Real-Time) power and gas positions in markets throughout the United States and Canada. The Real Time Scheduling Analyst ...

Entergy

Real Time Market Operator

The Woodlands, TX

$15.75 - $20.50/hr

Manage real-time operations of Entergy's generation portfolio by submitting real-time overrides, updating resource offers, and determining when to add or remove equipment to respond to changing ...

OpenAI

Software Engineer, Real Time

Seattle, WA · On-site

... for real-time communication products. The role involves designing and building platforms ... managers, and designers to bring new features and research capabilities to the world. • ...

EchoStar

Real-Time Support Engineer

Christiansburg, VA · On-site

$58.66K - $63.15K/yr

The Real-Time Support Engineer serves as the critical technical bridge between frontline agents and ... Proficiency in navigating billing workflows and provisioning systems to manage the customer ...

bp

Real time Scheduler / Trader

Houston, TX · On-site

$17 - $22.75/hr

The role's main focus is operating, scheduling, managing, tracking and balancing all physical schedules within BP's Power Portfolio while being 100% compliant. Key accountabilities * Real Time Trader ...

OpenAI

Software Engineer, Real Time

Seattle, WA · On-site

$185K - $385K/yr

The Engineering team manages a massive fleet of GPUs with scalable, robust infrastructure powered ... Candidates should have experience with scaled real-time communication systems in production.

Phillips 66

Trader, Real Time Power

Houston, TX · On-site +1

$125.10K - $152.90K/yr

Schedule and manage physical and financial positions using approved trading and risk management ... Experience in real-time power trading, Virtual/FTR markets, or regional power markets. * Highly ...

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Real Time Management information

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$29K

$48.4K

$69.5K

How much do real time management jobs pay per year?

As of May 30, 2026, the average yearly pay for real time management in the United States is $48,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $48,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Real Time Management professional, and why are they important?

To thrive in Real Time Management, you need analytical skills, attention to detail, and experience in workforce management, often supported by a background in operations or business administration. Familiarity with workforce management systems (such as NICE, Verint, or Genesys), real-time adherence tools, and advanced Excel is typically required. Strong communication, problem-solving abilities, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure optimal staffing, quick response to workflow changes, and consistent service levels in dynamic operational environments.

What are the main challenges faced by Real Time Management professionals in a contact center environment?

Real Time Management professionals in a contact center often encounter the challenge of balancing immediate operational needs with long-term staffing strategies. They must quickly respond to unexpected spikes in call volume, agent absenteeism, or system outages to maintain service levels. This requires strong analytical skills, quick decision-making, and effective communication with team leaders and agents. Collaboration with workforce management, operations, and IT teams is essential to implement solutions and keep the center running efficiently.

What is real time management in a workplace setting?

Real time management refers to the process of monitoring, managing, and adjusting workforce activities and resources as they happen, typically within contact centers or businesses with dynamic staffing needs. It involves responding to changes in call volumes, employee availability, and customer demand instantly to ensure efficient operations and optimal service levels. Real time managers use specialized software and live data to make immediate decisions, such as reallocating staff or updating schedules, to address any discrepancies between forecasted and actual workloads.

Is WFM a good career?

Workforce Management (WFM) is a growing field that involves scheduling, forecasting, and optimizing employee resources, often requiring skills in data analysis and use of specialized software. It offers opportunities in various industries such as customer service, retail, and healthcare, with roles that can lead to management positions and certifications like Certified Workforce Planning Professional. Overall, it can be a stable and rewarding career for those interested in operations and efficiency.

What is the difference between Real Time Management vs Dispatch Coordinator?

AspectReal Time ManagementDispatch Coordinator
Primary RoleOversees real-time operations, monitors ongoing processes, and makes immediate decisionsSchedules, assigns, and coordinates the dispatch of personnel or resources
Required SkillsProblem-solving, quick decision-making, communicationOrganization, communication, scheduling
Work EnvironmentFast-paced, operational centers, control roomsField sites, logistics centers, transportation hubs
Common CertificationsOperations management, logistics, or related certificationsLogistics, transportation, or dispatch training

Real Time Management focuses on overseeing ongoing operations and making immediate decisions, often in control rooms or operational centers. Dispatch Coordinators primarily plan and assign resources or personnel, ensuring timely delivery or service. While both roles require strong communication skills, Real Time Management emphasizes quick problem-solving, whereas Dispatch Coordinators focus on scheduling and logistics coordination.

More about Real Time Management jobs
What states have the most Real Time Management jobs? States with the most job openings for Real Time Management jobs include:
What job categories do people searching Real Time Management jobs look for? The top searched job categories for Real Time Management jobs are:
Real Time Management jobs near you
Infographic showing various Real Time Management job openings in the United States as of May 2026, with employment types broken down into 62% Full Time, 36% Part Time, and 2% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $48,396 per year, or $23.3 per hour.
Real Time Specialist Workforce Management

Real Time Specialist Workforce Management

TTEC

Charlotte, NC

$15/hr

Full-time

Posted 8 days ago

TTEC rating

5.8

Company rating: 5.8 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

346th of 424 rated business services

Job description

Real Time Specialist Workforce Management
Apply now

Your potential has a place here with TTECs award-winning employment experience. As a Temporary Workforce Management Specialist Real Time working Onsite in Charlotte, NC youll be a part of bringing humanity to business. #experienceTTEC

What Youll be Doing

Have a passion to solve work puzzles in real time? Are you looking for an opportunity to experience something new each day? In this role, you'll bring your creativity and individuality to ensure staffing needs are coordinated and proper adjustments are made in daily programs to meet clients needs. Youll analyze and compare staffing daily headcount to total headcount, how many people are necessary for each hour, and make recommendations on how to staff the total program.

Youll report to the Workforce Manager. Youll impact the business, the teams you support, and the various departments that you partner with on a consistent basis through your analysis and recommendations.

During a Typical Day, Youll

  • Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for success
  • Use your knowledge and understanding of client needs to analyze and prepare staffing reports with new information
  • Forecast staffing and recommend headcounts on a day-to-day, short-term basis
  • Bring your time management and organizational skills to manage multiple, complex, ongoing tasks

What You Bring to the Role

  • 6 months or more data analysis experience
  • High school diploma or equivalent
  • Solution-oriented mindset
  • Understanding, interpreting, and manipulating data for reporting
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And yes... a great compensation package

The anticipated range is $15. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Remote

Location/Division Charlotte, North Carolina Job Requisition 04BOW
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