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Manager Real Time Crime Center Jobs (NOW HIRING)

City of Conyers

RTCC Operator

Conyers, GA · On-site

$22.14/hr

Job Summary This is critical shift-based work within the Real-Time Crime Center (RTCC), focused on ... Able to follow structured procedures for entering and managing data accurately. Communication ...

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NexRep, LLC

Temporary Real Time Analyst

Manager, Real-Time Analysts Job Summary: This is a temporary position. The Real-Time Analyst (RTA ... At least 2 years of work experience in contact center workforce management / operations support ...

ibex

WFM Real Time Analyst

Crittenden, NY · On-site

The analyst manages the performance of the call center according to any contractual agreements and internal goals; the focus is to create positive experiences for customers while maintaining an ...

UGI

CES Real Time Specialist

King Of Prussia, PA

$17.25 - $21.75/hr

Communications - Keeps Workforce Management Analyst(s) immediately and fully informed on center ... Candidates must be willing to submit to a pre-employment drug screen and a criminal background ...

UGI Corporation

CES Real Time Specialist

King Of Prussia, PA · On-site

$17.25 - $21.75/hr

Communications - Keeps Workforce Management Analyst(s) immediately and fully informed on center ... Candidates must be willing to submit to a pre-employment drug screen and a criminal background ...

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Manager Real Time Crime Center information

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$39K

$67.7K

$141K

How much do manager real time crime center jobs pay per year?

As of Jul 2, 2026, the average yearly pay for manager real time crime center in the United States is $67,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Real Time Crime Center vs Crime Analyst?

AspectManager Real Time Crime CenterCrime Analyst
CredentialsBachelor's degree, management experience, possibly law enforcement or security certificationsBachelor's degree in criminal justice, criminology, or related field; certifications vary
Work EnvironmentControl room, surveillance centers, real-time monitoringOffice setting, data analysis, report preparation
Employer & IndustryLaw enforcement agencies, public safety organizationsPolice departments, crime prevention units
Search & Comparison IntentUnderstanding managerial roles in crime centersAnalyzing crime data and patterns

The Manager Real Time Crime Center oversees real-time crime monitoring operations, managing staff and coordinating responses. Crime Analysts focus on analyzing crime data, identifying patterns, and supporting investigations. While both roles work within law enforcement, the manager has a leadership and oversight role, whereas the analyst specializes in data analysis and reporting.

What are the key skills and qualifications needed to thrive as a Manager Real Time Crime Center, and why are they important?

To thrive as a Manager Real Time Crime Center, you need a strong background in law enforcement or security, data analysis, and crisis management, often supported by a bachelor’s degree in criminal justice or a related field. Familiarity with surveillance technologies, crime mapping software, and incident reporting systems is essential, as well as certifications in public safety or emergency management. Excellent leadership, decision-making, and communication skills are vital for coordinating teams and responding to critical incidents. These abilities are crucial for ensuring rapid, effective responses to public safety threats and efficient operation of the crime center.

What are some common challenges faced by a Manager in a Real Time Crime Center and how can they be addressed?

Managers in Real Time Crime Centers often encounter challenges such as managing high-stress situations, ensuring seamless coordination between multiple law enforcement agencies, and integrating rapidly evolving technology. Successfully addressing these challenges requires strong leadership, clear communication protocols, and ongoing training for both staff and managers. Building a collaborative team culture and staying updated on the latest investigative tools can also help to efficiently process information and respond to incidents in real time.

What is a Manager Real Time Crime Center?

A Manager Real Time Crime Center oversees the operations of a Real Time Crime Center (RTCC), which is a specialized unit within law enforcement agencies that uses technology and data analytics to support real-time police response and investigations. The manager is responsible for supervising staff, ensuring the effective use of surveillance systems, databases, and communication tools, and coordinating with other units to provide critical, timely information during incidents. Their role is vital in enhancing situational awareness, improving response times, and supporting decision-making for law enforcement operations.
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Manager Real Time Crime Center jobs near you
Real Time Crime Center Manager

Real Time Crime Center Manager

City of Johnson City

Johnson City, TN • On-site

$73K/yr

Full-time

Posted 6 days ago

Job description

The City of Johnson City, Tennessee is accepting online applications for a Real Time Crime Center Manager with the Police Department. The employee performs advanced professional and managerial work in the planning, coordination, supervision, and operation of the Real Time Crime Center (RTCC); provides real-time intelligence and technological support to sworn personnel; does related work necessary to efficient operation of the Police Department. The work in this class involves highly responsible technical, analytical, and supervisory duties related to the management of law enforcement intelligence systems and real-time crime technologies. Work requires independent judgement, strategic planning, and technical expertise. The employee exercises considerable discretion in policy interpretation, system implementation, and operational decisions. Supervision is exercised over assigned personnel. Work is reviewed through conferences, performance outcome, and analysis of crime reduction effectiveness.
Essential functions of position:
General Duties
  • Directs and manages daily operations of the Real Time Crime Center;
  • Supervises civilian analysts and/or sworn personnel assigned to the RTCC;
  • Develops policies, procedures, and operational guidelines for RTCC;
  • Provides real-time intelligence support to patrol officers, detectives, and command staff;
  • Monitor calls for service via Computer Aided Dispatch (CAD) systems and public safety radio transmissions;
  • View and analyze all available video assets for criminal activity;
  • Monitors and manages public safety technology systems including but not limited to:
  1. Automated License Plate Readers (ALPR)
  2. Public Safety camera systems (PTZ and fixed)
  • Video management platforms
  1. Crime analytics software
  2. CAD and RMS integrations
  3. Gunshot detection devices
  • Public Safety Radio Transmissions
  • Conducts crime analysis and produces intelligence reports;
  • Oversee scheduling, employee performance, and training or RTCC personnel
  • Coordinates RTCC operations during major incidents, critical events, and special operations;
  • Supports data-driven policing initiatives;
  • Ensures proper evidence handling, documentation, and digital retention of evidence in compliance with legal protocols and department policy;
  • Acts as departmental liaison with technology vendors, IT, legal counsel, and external agencies;
  • Ensures compliance with privacy laws, public records statutes, and departmental policy;
  • Manages system audits, data validation, and quality control;
  • Develops training programs for RTCC staff and sworn users;
  • Prepares budget recommendations and technology upgrade plans;
  • Tracks system performance metrics and effectiveness;
  • Responds to after-hours incidents as required;
  • Maintains confidentiality of sensitive law enforcement information;
  • Performs related work as required
  • Work closely with ETSU staff to coordinate internship program for staffing

Required Knowledge, Skills, and Abilities:
  • Thorough knowledge of modern law enforcement operations;
  • Thorough knowledge of crime analysis principles and intelligence processes;
  • Strong understanding of public safety technology systems;
  • Ability to manage multiple complex systems simultaneously;
  • Ability to analyze data and produce operational intelligence;
  • Ability to supervise and evaluate staff performance;
  • Ability to communicate effectively both orally and in writing;
  • Ability to establish and maintain effective working relationships with law enforcement personnel, city officials, and external partners;
  • Ability to exercise sound judgement in high-pressure situations;
  • Ability to maintain strict confidentiality and ethical standards.

Acceptable Experience and Training:
Completion of high school diploma or equivalent; Bachelor's degree preferred in the area of Criminal Justice, Information Systems, Public Administration, Intelligence Studies, or related field. Minimum (5) years' experience in law enforcement operations, intelligence analysis, or public safety technology. Supervisory experience preferred. Equivalent combinations of education and experience may be considered. Pre-employment physical, drug screening and background check required.
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