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Remote Real Time Crime Center Jobs (NOW HIRING)

Liveops

Real Time Analyst

The Qualifications We're Looking For * 1+ years in contact center operations, workforce management ... Ability to work independently in a fast-paced, remote environment. * Strong attention to detail and ...

Motorola

PremierOne Remote System Admin

Indiana, PA · Remote

$80K - $90K/yr

... Real-Time Crime Center, Computer Aided Dispatch, Records Management Systems, Jail Management ... This is a remote role with frequent onsite travel to Cleveland, OH. Candidate must reside within 5 ...

NexRep, LLC

Temporary Real Time Analyst

Manager, Real-Time Analysts Job Summary: This is a temporary position. The Real-Time Analyst (RTA ... At least 2 years of work experience in contact center workforce management / operations support ...

Tustin Police Foundation

Be Seen First

EXECUTIVE DIRECTOR (PART-TIME / STIPEND + BONUS)

Tustin, CA · Remote

$1.0K - $10K/mo

We are currently launching major public safety initiatives, including the build-out of our Real-Time Crime Center (RTCC) and deeply expanding our outreach to Community Development Block Grant (CDBG ...

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Remote Real Time Crime Center information

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$10

$17

$25

How much do remote real time crime center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote real time crime center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Remote Real Time Crime Center vs Remote Crime Analyst?

AspectRemote Real Time Crime CenterRemote Crime Analyst
CredentialsLaw enforcement or security certifications, relevant degreesCriminal justice, criminology, or related degrees; certifications optional
Work EnvironmentSecure, command center setting with real-time data monitoringRemote office setup analyzing data and reports
Employer & IndustryLaw enforcement agencies, government securityPublic safety organizations, private security firms
Job FocusReal-time crime data monitoring and response coordinationData analysis, report generation, trend identification

The Remote Real Time Crime Center primarily involves monitoring live crime data and coordinating immediate responses, often within law enforcement agencies. In contrast, a Remote Crime Analyst focuses on analyzing crime patterns and producing reports, supporting strategic decision-making. Both roles require analytical skills and familiarity with law enforcement data, but the Real Time Crime Center emphasizes real-time operations, while Crime Analysts focus on data interpretation and reporting.

More about Remote Real Time Crime Center jobs
What cities are hiring for Remote Real Time Crime Center jobs? Cities with the most Remote Real Time Crime Center job openings:
What are the most commonly searched types of Real Time Crime Center jobs? The most popular types of Real Time Crime Center jobs are:
What states have the most Remote Real Time Crime Center jobs? States with the most job openings for Remote Real Time Crime Center jobs include:
What job categories do people searching Remote Real Time Crime Center jobs look for? The top searched job categories for Remote Real Time Crime Center jobs are:
Remote Real Time Crime Center jobs near you
Infographic showing various Remote Real Time Crime Center job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Real Time Analyst

Real Time Analyst

Liveops

Remote

Full-time

Posted 20 days ago

Job description

The Real-Time Analyst (RTA) ensures optimal staffing and service level compliance across multiple queues by actively monitoring agent behavior in 30-minute intervals. This role requires dynamic queue management, proactive communication, and rapid response to client requests via Slack. The RTA is a key operational role that balances real-time analytics with human coordination to maintain performance and adherence standards.
Workers in this role will be employed by Rippling Philippines, Inc. as the Employer of Record and
contracted to work with Liveops.
The Qualifications We're Looking For
  • 1+ years in contact center operations, workforce management, or real-time monitoring.
  • Proficiency in Shiftboard, Slack, and WFM tools (e.g., Serenova, Amazon Connect) highly desired.
  • Strong analytical and decision-making skills.
  • Excellent written and verbal communication.
  • Ability to work independently in a fast-paced, remote environment.
  • Strong attention to detail and multitasking skills.
  • Experience managing agent commits and trades in Shiftboard preferred.
  • Familiarity with Slack etiquette and client-facing communication protocols.
  • Understanding of agent skilling and de-skilling workflows.
  • Comfort with real-time staffing tools and dashboards.

Responsibilities
Intraday Monitoring & Queue Management
  • Track agent activity in 30-minute intervals using Shiftboard and internal dashboards.
  • Move agents between queues (e.g., Chat, Desktop) based on real-time demand and adherence status.
  • Place agents offline if they are not scheduled or committed for the current interval.
  • Monitor long calls and escalate when agents exceed expected durations.

Slack-Based Client Communication
  • Monitor designated client Slack channels for real-time requests and updates.
  • Respond to client inquiries with urgency and professionalism, maintaining tight turnaround expectations.
  • Coordinate with ARAs and program leads to ensure Slack communications are acknowledged and acted upon.

Shiftboard Operations
  • Use Shiftboard to manage agent commits, trades, and schedule adherence.
  • Ensure agents are properly skilled and assigned to the correct queues.
  • Monitor Tradeboard for released shifts and reassign as needed.
  • Enforce commit integrity-agents must honor scheduled blocks unless authorized otherwise.

Reporting & Documentation
  • Maintain logs of queue movements, adherence violations, and Slack interactions.
  • Provide daily summaries of staffing actions, agent status, and client communications.
  • Collaborate with Workforce Management (WFM) and Client Results teams to align staffing with forecasts.

Essential Job Functions
  • Ability to sit or stand at a desk for extended periods of time while working on a computer.
  • Available for virtual meetings in a non-distracted environment.
  • Ability to work independently and meet deadlines.
  • Ability to work a flexible work schedule that includes days, nights, overnights, weekends, and
  • holidays as needed to support US business hours.

About Liveops
Liveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty. For over 25 years, we've paired cutting-edge technology with trusted, remote, and empathetic human expertise to deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, we bring global reach with unmatched adaptability-helping brands meet customer needs, anywhere, anytime. From complex interactions to seasonal surges, we proudly serve Fortune 500 and enterprise clients-delivering personalized experiences that earn trust and drive lasting impact. It's not outsourcing; it's outsmarting. To learn more, visit www.liveops.com.
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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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