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Comcast Call Center Remote Jobs (NOW HIRING)

Remote Call Center Agent

Tucker, GA · Remote

$14.25 - $18.50/hr

As our business continues to grow, we are seeking a Remote Call Center Agent to join our team and help us provide exceptional customer service to our clients. Position Overview As a Remote Call ...

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Comcast Call Center Remote information

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$10

$18

$26

How much do comcast call center remote jobs pay per hour?

As of May 28, 2026, the average hourly pay for comcast call center remote in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Comcast Call Center Remote Representative, and why are they important?

To thrive as a Comcast Call Center Remote Representative, you typically need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and proficiency in basic computer operations are essential. Excellent communication, patience, and adaptability help you stand out by effectively managing diverse customer needs and high-pressure situations. These skills and qualities are crucial for delivering positive customer experiences and maintaining Comcast's service standards in a remote environment.

What are some common challenges faced by remote call center representatives at Comcast, and how can they be managed?

Remote call center representatives at Comcast often face challenges such as maintaining clear communication with both customers and team members, managing time effectively without direct supervision, and staying motivated in a home environment. To address these, Comcast provides robust training, access to digital collaboration tools, and regular team check-ins to foster connection and support. Setting up a dedicated workspace and adhering to a consistent schedule also help representatives stay productive and engaged.

What is a Comcast Call Center Remote job?

A Comcast Call Center Remote job involves providing customer service and support for Comcast products and services while working from home. Employees in this role handle incoming calls, assist customers with billing, technical issues, and account management, and may upsell or cross-sell services. Remote call center agents use specialized software, follow scripts and guidelines, and must have reliable internet and a quiet workspace. This position offers flexibility and the ability to work from various locations, provided the employee meets Comcast’s technical and performance requirements.

What is the difference between Comcast Call Center Remote vs Comcast Customer Service Representative?

AspectComcast Call Center RemoteComcast Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerTypically office or remote, depending on location
Employer & IndustryComcast, telecommunicationsComcast, telecommunications
Job FocusHandling customer inquiries, troubleshooting, billing issuesAssisting customers, resolving service issues, sales

Both roles involve customer service within Comcast's telecommunications industry, requiring similar credentials and work environments. The main difference is that Comcast Call Center Remote specifically emphasizes remote, home-based work handling calls, while Customer Service Representatives may work in-office or remotely, focusing on direct customer interaction and problem resolution.

More about Comcast Call Center Remote jobs
What cities are hiring for Comcast Call Center Remote jobs? Cities with the most Comcast Call Center Remote job openings:
What are the most commonly searched types of Comcast Call Center jobs? The most popular types of Comcast Call Center jobs are:
What states have the most Comcast Call Center Remote jobs? States with the most job openings for Comcast Call Center Remote jobs include:
Infographic showing various Comcast Call Center Remote job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 72% Full Time, 25% Part Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Call Center Remote Customer Service Representative

VIMO

Richmond, VA • Remote

$19/hr

Other

Medical, Retirement, PTO

Posted 7 days ago


Job description

Call Center Remote Customer Service Representative

Fully Remote • Richmond, VA - Richmond, VA 23219

Overview

Salary Range $17.00 - $18.50 Hourly Position Type Full Time Category Customer Service

Description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

$17.00/hr. plus performance incentives

$19.00/hr. Spanish Bilingual, plus performance incentives

Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 35 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with Mobile Internet Service Providers and/or Satellite.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders (For example, T-Mobile is not compatible with our internal systems)
Qualifications

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus