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Customer Success Consultant Jobs (NOW HIRING)

Visionaire Partners

Customer Success Consultant

Boise, ID · On-site

$26.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Consultant Exciting opportunity to unlock your potential, learn new skills, and make a meaningful impact in a dynamic enterprise environment. As a Customer Success Consultant, you'll ...

Granicus

Customer Success Consultant

Washington, DC · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Customer Success Consultant Location US-DC-Washington ID 2026-10320 Category Professional Services Position Type Full-Time Employee Type Regular Location Type Remote The Company Serving the People ...

Granicus

Customer Success Consultant

Saint Paul, MN · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Customer Success Consultant Location US-Remote ID 2026-10292 Category Professional Services Position Type Full-Time Employee Type Regular Location Type Remote The Company Serving the People Who Serve ...

Granicus

Customer Success Consultant

Washington, DC · On-site +1

$60K - $73K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Job Summary Granicus is seeking a Customer Success Consultant - Strategic Accounts (CSC) - to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value ...

Granicus, LLC

Customer Success Consultant

Washington, DC

$60K - $73K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Granicus is seeking a Customer Success Consultant - Strategic Accounts (CSC) - to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value aligned with our ...

Signal Vine, LLC

Customer Success Consultant

Alexandria, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Company Description We are in search of a diligent and dedicated Customer Success Consultant to join our Customer Success team. We are Signal Vine, and we have an AI-based text messaging service that ...

Granicus

Customer Success Consultant

Washington, DC · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

Job Summary Granicus is seeking a Customer Success Consultant - Strategic Accounts (CSC) - to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value ...

Harris

Customer Success Consultant

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What We're Looking For Experience: 3-5 years of proven success in EdTech SaaS sales and/or customer success. Skills: o Strong consultative selling and solution-based approach. o Expertise in ...

Granicus

Customer Success Consultant

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our ...

Granicus

Customer Success Consultant

$60K - $73K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our ...

Signal Vine, Inc

Customer Success Consultant

Alexandria, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Company Description We are in search of a diligent and dedicated Customer Success Consultant to join our Customer Success team. We are Signal Vine, and we have an AI-based text messaging service that ...

Harris

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What We're Looking For Experience: 3-5 years of proven success in EdTech SaaS sales and/or customer success. Skills: o Strong consultative selling and solution-based approach. o Expertise in ...

Harris

Customer Success Consultant

New York, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What We're Looking For Experience: 3-5 years of proven success in EdTech SaaS sales and/or customer success. Skills: o Strong consultative selling and solution-based approach. o Expertise in ...

Granicus

Senior Customer Success Consultant

Washington, DC · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Senior Customer Success Consultant Location US-DC-Washington ID 2026-10345 Category Professional Services Position Type Full-Time Employee Type Regular Location Type Remote The Company Serving the ...

Aramark

Customer Success Consultant

Rockville, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting to our Customer Success Sr Manager, you will grow revenue in a geographic territory with assigned clients by making outbound phone calls, conducting virtual meetings with customers ...

Aramark

Customer Success Consultant

Rockville, MD

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting to our Customer Success Sr Manager, you will grow revenue in a geographic territory with assigned clients by making outbound phone calls, conducting virtual meetings with customers ...

Aramark

Customer Success Consultant

Rockville, MD

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting to our Customer Success Sr Manager, you will grow revenue in a geographic territory with assigned clients by making outbound phone calls, conducting virtual meetings with customers ...

Zenefits

Associate Customer Success Consultant

Atlanta, GA · On-site

$23.08 - $36.06/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Associate Customer Success Consultant TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by ...

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Customer Success Consultant information

See salary details

$11

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How much do customer success consultant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer success consultant in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What does a customer success consultant do?

A Customer Success Consultant helps clients get the most value from a company's products or services. They work closely with customers to understand their goals, offer guidance, and ensure a smooth onboarding process. Their responsibilities often include troubleshooting issues, providing training, and proactively identifying ways to improve the customer experience. By building strong relationships, Customer Success Consultants help increase customer satisfaction and loyalty, ultimately reducing churn and driving business growth.

What are the key skills and qualifications needed to thrive as a customer success consultant, and why are they important?

To thrive as a Customer Success Consultant, you need strong problem-solving abilities, product knowledge, and experience in client relationship management, often backed by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot, as well as customer engagement tools, is typically required. Outstanding communication, empathy, and proactive listening are crucial soft skills that help build trust and foster lasting client relationships. These skills and qualifications are vital for ensuring customer satisfaction, reducing churn, and driving long-term business growth.

What are some common challenges customer success consultants face when working with diverse client portfolios?

Customer Success Consultants often manage a variety of clients with different needs, goals, and levels of product understanding. Balancing proactive support with reactive problem-solving can be challenging, especially when clients have conflicting priorities or require tailored solutions. Effective communication, strong organizational skills, and the ability to quickly adapt strategies are essential to help each client achieve success. These challenges are also opportunities to build strong relationships and demonstrate value, which can lead to long-term customer loyalty and professional growth.

What is the difference between Customer Success Consultant vs Customer Support Specialist?

AspectCustomer Success ConsultantCustomer Support Specialist
Primary FocusProactively ensuring customer satisfaction and retention through strategic engagementReactively resolving customer issues and technical problems
Required SkillsCommunication, relationship management, product knowledge, problem-solvingTechnical troubleshooting, communication, product knowledge
Work EnvironmentCustomer success teams, account management, strategic planningHelp desks, support centers, technical support teams
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction, Customer Success Consultants focus on proactive engagement to foster long-term relationships, whereas Customer Support Specialists handle reactive troubleshooting. Understanding these differences helps in choosing the right career path or job focus within customer service roles.

More about Customer Success Consultant jobs

What cities are hiring for Customer Success Consultant jobs?

Cities with the most Customer Success Consultant job openings:

What states have the most Customer Success Consultant jobs?

States with the most job openings for Customer Success Consultant jobs include:

What job categories do people searching Customer Success Consultant jobs look for?

The top searched job categories for Customer Success Consultant jobs are:

Customer Success Consultant jobs near you
Infographic showing various Customer Success Consultant job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Consultant

Visionaire Partners

Boise, ID • On-site

$26.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Customer Success Consultant

Exciting opportunity to unlock your potential, learn new skills, and make a meaningful impact in a dynamic enterprise environment.

As a Customer Success Consultant, you’ll collaborate with top talent to deliver high-quality, innovative solutions tailored to customer needs.

RESPONSIBILITIES:

  • Build and maintain strong client relationships by understanding their goals and challenges
  • Identify and implement solutions that drive business value
  • Serve as the primary point of contact for assigned accounts
  • Consult with clients to recommend strategies and best practices
  • Lead client value presentations and business reviews
  • Identify growth opportunities within existing accounts
  • Stay current on solutions and client environments
  • Guide clients throughout the customer journey to ensure value realization
  • Share customer feedback to improve services and offerings
  • Manage sales cycles: proposals, presentations, and contract negotiation
  • Consistently meet or exceed sales and performance goals

This is a 6-month contract with potential to extend or convert. Enjoy 2 remote days per week in Boise!

REQUIRED SKILLS:

  • 3–4 years in account management, client success, or sales
  • Proven record of meeting revenue and client goals
  • Consultative selling and strong communication skills
  • Ability to manage multiple priorities and present to senior stakeholders

PREFERRED SKILLS:

  • Industry experience in tech, financial services, or data
  • CRM experience (e.g., Salesforce)
  • Strategic mindset with project management skills
  • Knowledge of customer journey and metrics

Must be authorized to work in the U.S. (no sponsorship).