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Customer Success Consultant Jobs (NOW HIRING)

Visionaire Partners

Be Seen First

Customer Success Consultant

Boise, ID · On-site

$26.20/hr

Customer Success Consultant Exciting opportunity to unlock your potential, learn new skills, and make a meaningful impact in a dynamic enterprise environment. As a Customer Success Consultant, you'll ...

Granicus

Customer Success Consultant

Washington, DC · On-site

Customer Success Consultant Location US-DC-Washington ID 2026-10320 Category Professional Services Position Type Full-Time Employee Type Regular Location Type Remote The Company Serving the People ...

Granicus

Customer Success Consultant

Saint Paul, MN · On-site

Customer Success Consultant Location US-Remote ID 2026-10292 Category Professional Services Position Type Full-Time Employee Type Regular Location Type Remote The Company Serving the People Who Serve ...

Granicus, LLC

Customer Success Consultant

Washington, DC

$60K - $73K/yr

Granicus is seeking a Customer Success Consultant - Strategic Accounts (CSC) - to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value aligned with our ...

Granicus

Customer Success Consultant

Washington, DC · On-site +1

$60K - $73K/yr

Job Summary Granicus is seeking a Customer Success Consultant - Strategic Accounts (CSC) - to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value ...

Granicus

Customer Success Consultant

Washington, DC

Job Summary Granicus is seeking a Customer Success Consultant - Strategic Accounts (CSC) - to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value ...

Granicus

Customer Success Consultant

$60K - $73K/yr

The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our ...

Granicus

The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our ...

Capital Rx

Customer Success Consultant

Manhattan, NY · On-site

$95K - $119K/yr

Position Summary Judi Health is seeking a self-motivated Customer Success Consultant to join our Product team in a client-facing role. This individual will be accountable for managing and servicing ...

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Customer Success Consultant information

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How much do customer success consultant jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer success consultant in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What does a Customer Success Consultant do?

A Customer Success Consultant helps clients get the most value from a company's products or services. They work closely with customers to understand their goals, offer guidance, and ensure a smooth onboarding process. Their responsibilities often include troubleshooting issues, providing training, and proactively identifying ways to improve the customer experience. By building strong relationships, Customer Success Consultants help increase customer satisfaction and loyalty, ultimately reducing churn and driving business growth.

What are some common challenges Customer Success Consultants face when working with diverse client portfolios?

Customer Success Consultants often manage a variety of clients with different needs, goals, and levels of product understanding. Balancing proactive support with reactive problem-solving can be challenging, especially when clients have conflicting priorities or require tailored solutions. Effective communication, strong organizational skills, and the ability to quickly adapt strategies are essential to help each client achieve success. These challenges are also opportunities to build strong relationships and demonstrate value, which can lead to long-term customer loyalty and professional growth.

What are the key skills and qualifications needed to thrive as a Customer Success Consultant, and why are they important?

To thrive as a Customer Success Consultant, you need strong problem-solving abilities, product knowledge, and experience in client relationship management, often backed by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot, as well as customer engagement tools, is typically required. Outstanding communication, empathy, and proactive listening are crucial soft skills that help build trust and foster lasting client relationships. These skills and qualifications are vital for ensuring customer satisfaction, reducing churn, and driving long-term business growth.

What is the difference between Customer Success Consultant vs Customer Support Specialist?

AspectCustomer Success ConsultantCustomer Support Specialist
Primary FocusProactively ensuring customer satisfaction and retention through strategic engagementReactively resolving customer issues and technical problems
Required SkillsCommunication, relationship management, product knowledge, problem-solvingTechnical troubleshooting, communication, product knowledge
Work EnvironmentCustomer success teams, account management, strategic planningHelp desks, support centers, technical support teams
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction, Customer Success Consultants focus on proactive engagement to foster long-term relationships, whereas Customer Support Specialists handle reactive troubleshooting. Understanding these differences helps in choosing the right career path or job focus within customer service roles.

More about Customer Success Consultant jobs
What cities are hiring for Customer Success Consultant jobs? Cities with the most Customer Success Consultant job openings:
What states have the most Customer Success Consultant jobs? States with the most job openings for Customer Success Consultant jobs include:
What job categories do people searching Customer Success Consultant jobs look for? The top searched job categories for Customer Success Consultant jobs are:
Customer Success Consultant jobs near you
Infographic showing various Customer Success Consultant job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 87% Full Time, 7% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.
Customer Success Consultant

Customer Success Consultant

Agile Resources, Inc.

Boise, ID • On-site

Other

Medical, Dental, Vision

Posted 3 days ago

Job description

Customer Success Consultant

Location: Boise, ID

Type: 6-Month Contract

*Not open to sponsorship or third parties*


A leading, established company in the FinTech space has an exciting opportunity for a Customer Success Consultant to join their team and support their clients as they migrate onto a mission-critical payments product.


Here’s what you’ll be doing:

  • Serving as the dedicated customer success expert for a pivotal payments product.
  • Leading the ongoing support of customers as they migrate onto the payments product, ensuring their needs and priorities are consistently met.
  • Guiding customers through technical processes like adjusting rules and interpreting usage reports.
  • Maintaining strong customer relationships by consistently assessing needs and prioritizing them to drive success.


Here’s what our ideal candidate has:

  • 3+ years of direct, hands-on experience working with and prioritizing customer needs in a service capacity.
  • Demonstrated technical acumen and aptitude for working with cloud-based systems and interpreting reports (e.g., usage and performance).
  • Strong proficiency with standard office tools, including Google Workspace and Microsoft Office/365.
  • A proven ability to quickly learn a product with technical depth and translate that knowledge into customer success.


Benefits: Medical, Dental, Vision


Key Words: Payments, Fintech, SaaS, Customer Success, Onboarding, Account Management, Technical Acumen, Cloud-Based Systems, Reporting, Trusted Advisor, Client Advocacy, Business Insights, Customer Migration, Relationship Management

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