This role oversees the development and implementation of ratings and reviews policies, guidelines, and best practices to drive customer value. This individual understands industry best practices how ...
This role oversees the development and implementation of ratings and reviews policies, guidelines, and best practices to drive customer value. This individual understands industry best practices how ...
Billing Rate Specialist
$19 - $25.75/hr
Rate Review & Analysis * Support annual and ongoing rate review processes under the direction of department leadership. * Assist with analysis of exception rates and coordination of approved rate ...
Billing Rate Specialist
$19 - $25.75/hr
Rate Review & Analysis * Support annual and ongoing rate review processes under the direction of department leadership. * Assist with analysis of exception rates and coordination of approved rate ...
Billing Rate Specialist
Dallas, TX · On-site
$19 - $25.75/hr
Rate Review & Analysis * Support annual and ongoing rate review processes under the direction of department leadership. * Assist with analysis of exception rates and coordination of approved rate ...
Billing Rate Specialist
Dallas, TX · On-site
$19 - $25.75/hr
Rate Review & Analysis * Support annual and ongoing rate review processes under the direction of department leadership. * Assist with analysis of exception rates and coordination of approved rate ...
Billing Rate Specialist
$19 - $25.75/hr
Rate Review & Analysis * Support annual and ongoing rate review processes under the direction of department leadership. * Assist with analysis of exception rates and coordination of approved rate ...
Quick apply
Billing Rate Specialist
$19 - $25.75/hr
Rate Review & Analysis * Support annual and ongoing rate review processes under the direction of department leadership. * Assist with analysis of exception rates and coordination of approved rate ...
Rate Analyst
Pineville, LA · On-site
The Rate Analyst I is an entry level professional with basic knowledge of regulatory principles ... review. Qualifications Required Education, Skills & Experience * Bachelor's degree in Economics ...
Rate Analyst
Pineville, LA · On-site
The Rate Analyst I is an entry level professional with basic knowledge of regulatory principles ... review. Qualifications Required Education, Skills & Experience * Bachelor's degree in Economics ...
Rate Analyst
Raleigh, NC · On-site
... form, and reviewing reports from the Retail Billing System ("RBS"). * Protect confidentiality of load profile data, billing information and rate schedules due to the sensitive nature of the ...
Rate Analyst
Raleigh, NC · On-site
... form, and reviewing reports from the Retail Billing System ("RBS"). * Protect confidentiality of load profile data, billing information and rate schedules due to the sensitive nature of the ...
Rate Analyst
Raleigh, NC · On-site
... form, and reviewing reports from the Retail Billing System ("RBS"). * Protect confidentiality of load profile data, billing information and rate schedules due to the sensitive nature of the ...
Rate Analyst
Raleigh, NC · On-site
... form, and reviewing reports from the Retail Billing System ("RBS"). * Protect confidentiality of load profile data, billing information and rate schedules due to the sensitive nature of the ...
The Rate Analyst I is an entry level professional with basic knowledge of regulatory principles ... review. Qualifications Required Education, Skills & Experience * Bachelor's degree in Economics ...
The Rate Analyst I is an entry level professional with basic knowledge of regulatory principles ... review. Qualifications Required Education, Skills & Experience * Bachelor's degree in Economics ...
Billing Rate Specialist
$19 - $25.75/hr
Support the annual exception rate review process and assist in coordinating rate changes throughout the year under supervision. * Update timekeeper rate changes as requested and assist with revaluing ...
Billing Rate Specialist
$19 - $25.75/hr
Support the annual exception rate review process and assist in coordinating rate changes throughout the year under supervision. * Update timekeeper rate changes as requested and assist with revaluing ...
Billing Rate Specialist
$18.25 - $24.50/hr
Support the annual exception rate review process and assist in coordinating rate changes throughout the year under supervision. * Update timekeeper rate changes as requested and assist with revaluing ...
Billing Rate Specialist
$18.25 - $24.50/hr
Support the annual exception rate review process and assist in coordinating rate changes throughout the year under supervision. * Update timekeeper rate changes as requested and assist with revaluing ...
Insurance Reviewer
Eugene, OR · On-site
$22 - $32/hr
The actual hiring rate is dependent on many factors, including but not limited to: prior work ... Reviews, processes and audits the medical necessity for treatments including radiation oncology ...
Insurance Reviewer
Eugene, OR · On-site
$22 - $32/hr
The actual hiring rate is dependent on many factors, including but not limited to: prior work ... Reviews, processes and audits the medical necessity for treatments including radiation oncology ...
Insurance Reviewer
Eugene, OR · On-site
$22 - $32/hr
The actual hiring rate is dependent on many factors, including but not limited to: prior work ... Reviews, processes and audits the medical necessity for treatments including radiation oncology ...
Insurance Reviewer
Eugene, OR · On-site
$22 - $32/hr
The actual hiring rate is dependent on many factors, including but not limited to: prior work ... Reviews, processes and audits the medical necessity for treatments including radiation oncology ...
Clinical Reviewer (RN)
Jericho, NY · On-site
$38.46 - $43.27/hr
As a Clinical Reviewer (RN), you will complete the full spectrum of activities related to ... The salary range and/or hourly rate listed is a good faith determination of potential base ...
Quick apply
Clinical Reviewer (RN)
Jericho, NY · On-site
$38.46 - $43.27/hr
As a Clinical Reviewer (RN), you will complete the full spectrum of activities related to ... The salary range and/or hourly rate listed is a good faith determination of potential base ...
Medical Reviewer
Wallingford, CT · On-site
$174K - $249K/yr
Consistently meets plan inter-rater reliability guidelines. * Required to attend Medical Reviewer Staff Meetings via phone or in person unless vacation, illness or other extenuating circumstances ...
Quick apply
Medical Reviewer
Wallingford, CT · On-site
$174K - $249K/yr
Consistently meets plan inter-rater reliability guidelines. * Required to attend Medical Reviewer Staff Meetings via phone or in person unless vacation, illness or other extenuating circumstances ...
Clinical Reviewer (RN)
Jericho, NY · On-site
$38.46 - $43.27/hr
As a Clinical Reviewer (RN), you will complete the full spectrum of activities related to ... The salary range and/or hourly rate listed is a good faith determination of potential base ...
Quick apply
Clinical Reviewer (RN)
Jericho, NY · On-site
$38.46 - $43.27/hr
As a Clinical Reviewer (RN), you will complete the full spectrum of activities related to ... The salary range and/or hourly rate listed is a good faith determination of potential base ...
Consistently meets plan inter-rater reliability guidelines. * Required to attend Medical Reviewer Staff Meetings via phone or in person unless vacation, illness or other extenuating circumstances ...
Consistently meets plan inter-rater reliability guidelines. * Required to attend Medical Reviewer Staff Meetings via phone or in person unless vacation, illness or other extenuating circumstances ...
Clinical Reviewer (RN)
Jericho, NY · On-site
$38.46 - $43.27/hr
Clinical Reviewer (RN) As a Clinical Reviewer, you will complete the full spectrum of activities ... The salary range and/or hourly rate listed is a good faith determination of potential base ...
Quick apply
Clinical Reviewer (RN)
Jericho, NY · On-site
$38.46 - $43.27/hr
Clinical Reviewer (RN) As a Clinical Reviewer, you will complete the full spectrum of activities ... The salary range and/or hourly rate listed is a good faith determination of potential base ...
Reviewer, PRN
Miami, FL · On-site
PAY RANGE: $0.0 - $0.00 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including ...
Reviewer, PRN
Miami, FL · On-site
PAY RANGE: $0.0 - $0.00 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including ...
Validate risk rating accuracy and timeliness in accordance with bank's risk rating framework and in ... Assign review findings, recommend practical and risk-appropriate corrective actions, and track ...
Validate risk rating accuracy and timeliness in accordance with bank's risk rating framework and in ... Assign review findings, recommend practical and risk-appropriate corrective actions, and track ...
Senior Loan Reviewer
Brockton, MA · On-site
Validate risk rating accuracy and timeliness in accordance with bank's risk rating framework and in ... Assign review findings, recommend practical and risk-appropriate corrective actions, and track ...
Senior Loan Reviewer
Brockton, MA · On-site
Validate risk rating accuracy and timeliness in accordance with bank's risk rating framework and in ... Assign review findings, recommend practical and risk-appropriate corrective actions, and track ...
Rate Reviewer information
See salary details
$10.58 - $14.03
1% of jobs
$14.03 - $17.48
13% of jobs
$17.48 - $20.94
4% of jobs
$22.31 is the 25th percentile. Wages below this are outliers.
$20.94 - $24.39
18% of jobs
$24.39 - $27.84
14% of jobs
The median wage is $27.95 / hr.
$27.84 - $31.29
17% of jobs
$31.29 - $34.75
7% of jobs
$35.14 is the 75th percentile. Wages above this are outliers.
$34.75 - $38.20
12% of jobs
$38.20 - $41.65
8% of jobs
$41.65 - $45.10
5% of jobs
$45.10 - $48.56
1% of jobs
$10
$29
$48
How much do rate reviewer jobs pay per hour?
How much do Netflix reviewers get paid?
What job makes $10,000 a month without a degree?
How to make 2000 a week working from home?
Can you really get paid for reviews?
What is the difference between Rate Reviewer vs Claims Adjuster?
| Aspect | Rate Reviewer | Claims Adjuster |
|---|---|---|
| Required Credentials | Typically a high school diploma or equivalent; some roles prefer insurance or finance certifications | High school diploma or equivalent; often requires state licensing or certification |
| Work Environment | Office-based, reviewing insurance rates and policies | Field and office-based, investigating and settling insurance claims |
| Employer & Industry Usage | Insurance companies, financial institutions | Insurance companies, public agencies |
| Comparison Search Intent | Understanding role differences, job requirements, or career paths | Comparing job responsibilities, qualifications, or career options |
Both roles are integral to the insurance industry, but a Rate Reviewer primarily evaluates and approves insurance rates, while a Claims Adjuster investigates and settles claims. Understanding these differences helps job seekers identify the right career path based on their skills and interests.
What are the key skills and qualifications needed to thrive as a Rate Reviewer, and why are they important?
What are Rate Reviewers?
What are some common challenges faced by Rate Reviewers and how can they be managed effectively?

Full-time
Retirement, PTO
Posted 28 days ago
Key responsibilities
Own and manage the end-to-end ratings and reviews program across digital platforms.
Develop and implement policies, standards, and best practices for customer ratings and reviews.
Partner cross-functionally across merchandising, digital, analytics, and vendors to optimize review processes.
Staples rating
5.8
Based on 621 frontline employees who took The Breakroom Quiz
426th of 719 rated retailers
Job description
Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We're inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more
As the Manager of Customer Ratings & Reviews, you will be responsible for managing the product reviews program for both Staples.com and Staples Business. This role oversees the development and implementation of ratings and reviews policies, guidelines, and best practices to drive customer value. This individual understands industry best practices how to syndicate reviews, how to solicit reviews and manage customer ratings and reviews processes at Staples. This role works directly with the merchants and digital teams to optimize customer ratings for the onsite experience and with our reviews vendor and customer service team to optimize the collection and triaging of content. This role proactively assesses content experience, provides recommendations to partners, and measure ongoing effectiveness against metric targets
What you will be doing:- Own and manage the end-to-end ratings and reviews program across digital platforms
- Develop and implement policies, standards, and best practices
- Ensure content moderation aligns with FTC guidelines and company standards
- Partner cross-functionally across merchandising, digital, analytics, and vendors
- Lead sentiment analysis and deliver actionable insights
- Optimize review acquisition strategies and customer engagement
- Track and improve key performance metrics
- Drive continuous improvement initiatives
- Strategic thinker with strong analytical mindset
- Customer-focused and collaborative
- Ability to influence cross-functional stakeholders
- Strong attention to detail and communication skills
- Ability to manage multiple priorities
- Bachelor's degree in Business, Marketing, Analytics or equivalent work experience
- 7+ years of experience in eCommerce, digital experience, or related field
- 3+ years working with ratings & reviews platforms
- Experience analyzing customer data and driving insights
- Strong understanding of FTC guidelines
- Experience managing vendor relationships
- Experience with A/B testing and digital optimization
- Experience with analytics tools like Tableau or Power BI
- Experience in retail or B2B eCommerce
- Master's degree preferred
- Inclusive culture with Business Resource Groups
- Flexible PTO and holiday schedule
- 401(k) match and wellness programs
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.