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Quotations Manager Jobs in Springfield, MA (NOW HIRING)

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Quotations Manager information

See Springfield, MA salary details

$22.9K

$61.1K

$102.1K

How much do quotations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for quotations manager in Springfield, MA is $61,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a quotations manager?

A Quotations Manager is responsible for overseeing the preparation and management of price quotations for products or services offered by a company. They analyze customer requirements, coordinate with sales and technical teams, and ensure that quotes are accurate, competitive, and align with company policies. Quotations Managers play a key role in winning new business by providing timely and well-structured proposals. They often use specialized software to manage and track quotation processes, ensuring efficiency and consistency. Strong communication and organizational skills are essential for this role.

How does a quotations manager typically collaborate with sales and procurement teams?

A Quotations Manager works closely with both sales and procurement teams to ensure that client requests for pricing are handled efficiently and accurately. They analyze customer requirements, consult with the procurement team for up-to-date supplier costs, and coordinate with sales to clarify specifications or negotiate terms. This role often requires balancing quick turnaround times with thorough cost analysis, making communication and teamwork essential. Successful collaboration helps secure competitive quotes that meet client needs and support the company's sales objectives.

What are the key skills and qualifications needed to thrive as a quotations manager, and why are they important?

To excel as a Quotations Manager, you need strong analytical skills, attention to detail, and knowledge of pricing strategies, often supported by a background in business, sales, or engineering. Familiarity with CRM software, ERP systems, and advanced spreadsheet tools like Microsoft Excel is typically required. Exceptional communication, negotiation abilities, and organizational skills set top performers apart in this role. These skills ensure accurate, timely quotations and foster strong client relationships, which are critical for winning business and maintaining profitability.

What is the difference between Quotations Manager vs Estimator?

AspectQuotations ManagerEstimator
Primary RoleOversees the quotation process, manages quote accuracy, and coordinates with sales and project teams.Prepares detailed cost estimates for projects, analyzing materials, labor, and timelines.
Required SkillsStrong communication, negotiation, and project management skills.Analytical skills, cost analysis, and technical knowledge of materials and methods.
Work EnvironmentOffice-based, collaborating with sales, procurement, and project teams.Field and office-based, often working closely with project managers and suppliers.

While both roles involve cost and project evaluation, the Quotations Manager focuses on managing the quotation process and ensuring accuracy, whereas the Estimator is responsible for creating detailed project cost estimates. The roles complement each other but serve different stages of the bidding and project planning process.

What are the most commonly searched types of Quotations jobs in Springfield, MA?

The most popular types of Quotations jobs in Springfield, MA are:

What job categories do people searching Quotations Manager jobs in Springfield, MA look for?

The top searched job categories for Quotations Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Quotations Manager jobs?

Cities near Springfield, MA with the most Quotations Manager job openings:

Technical Customer Service & Contracts Administrator

Pelican Products, Inc.

Deerfield, MA • On-site

$25 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Pelican Products rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

We're Hiring: Technical Customer Service & Contracts Administrator
Location: South Deerfield, MA
Company: Pelican Products
Who We Are
At Pelican, we engineer products that stand up to the world's toughest conditions-because the people who rely on us do too. For nearly 50 years, we've been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits.
With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it's transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission.
At Pelican, your work has a real-world impact. You'll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn't an option. If you're ready to build something that makes a difference, be part of a team that protects what matters most.
What You'll Do:
You'll own customer requests from initial contact through order fulfillment. Your role will combine customer service, technical coordination, quoting, order management, and account support to ensure customers receive accurate information and commitments.
  • Manage dealer and end-user requests from initial inquiry through quotation, order fulfillment, and shipment.
  • Prepare customer quotations and provide accurate information on products, pricing, availability, lead times, and order status.
  • Process standard, custom, and design-related customer orders accurately in SAP.
  • Coordinate technical and custom product requirements with Engineering, Design, Estimating, Sales, and Operations.
  • Review and interpret CAD drawings to help coordinate customer-specific product requirements.
  • Monitor open orders and backlogs, proactively communicate status, and work across departments to resolve delays or order issues.
  • Serve as a central point of contact for customers, ensuring questions and requests receive timely follow-up.
  • Support customers with product selection, product testing information, engineering drawings, and samples.
  • Coordinate returns, RMAs, credits, debits, and other customer account requests.
  • Maintain accurate customer, order, opportunity, and account information within SAP, Salesforce, and related systems.
  • Partner with Sales to identify customer needs and opportunities that support account retention and growth.
  • Assist Finance with credit and debit memos, commission administration, rebate reporting, and account-related issues.
  • Enter and track NCRs, CRM support tickets, customer complaints, and compliments to support Quality initiatives.
  • Provide trade show support, including coordination of samples and literature, as needed.
  • Support team training, peer reviews, and continuous improvement activities.

What We're Looking For
  • Associate degree in Business or a related field preferred, or at least 2 years of relevant customer service, sales support, account support, or office experience.
  • Experience supporting customers through quoting, order processing, fulfillment, and issue resolution.
  • Strong customer service skills with the ability to take ownership of requests through completion.
  • Ability to read and interpret CAD drawings.
  • Experience with SAP and Salesforce.
  • Strong Microsoft Office skills.
  • Strong written and verbal communication skills.
  • Attention to detail when managing quotations, technical requirements, pricing, orders, and customer information.
  • Ability to manage multiple priorities and deadlines.
  • Ability to work closely with Sales, Engineering, Operations, Finance, and other departments.

What's In It For You:
Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported.
  • Competitive paid time off plans / Holiday pay /extra vacation purchase opportunities
  • 401k plan - with immediate match
  • Great Benefits - several options including Pet insurance for our animal lovers.
  • Health Savings Account Contribution
  • Wellness Discount Program
  • Global Mental Wellness Program
  • Quarterly Employee Celebration Days
  • Peer to Peer Recognition Program
  • Service Recognition Program
  • Amazing employee discount program on Pelican Products, Pelican branded apparel and gear
  • Employee referral program - get paid to work with your trusted network.
  • Beautiful New England location
  • Onsite Gym
  • Established reputable brand offering premium products - you'll be proud to represent Pelican!
  • And more...

ITAR Compliance Notice:
This position is located at a facility that is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with these government regulations, applicants must be a U.S. Person as defined by ITAR (22 CFR §120.15). A U.S. Person includes a U.S. citizen, lawful permanent resident (Green Card holder), or individual granted asylum or refugee status in the United States.
Compensation & Benefits:
Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The annual U.S. pay range for this position is listed below. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits, including paid time off, 10 paid holidays per year, medical/dental/vision insurance, company-paid life and disability plans, and matching 401k to eligible employees.
Pelican Products, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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