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Queue Manager Jobs in Iowa (NOW HIRING)

NV Energy

Network Operations Engineer 3

Des Moines, IA · On-site

$85 - $110/hr

This role emphasizes network operations leadership, including work order and ticket queue management, production support, lifecycle planning, and the coordinated execution of network changes across ...

Collabera

Administrative Clerk

Cedar Rapids, IA

$16.75 - $21.25/hr

Examples of tasks may include: - Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other ...

Collabera

Admin Clerk

Cedar Rapids, IA

$16.75 - $21.25/hr

Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. Fulfill customer ...

Demco Mfg

Graphic Designer

Boyden, IA

Collaborate daily with the Creative Manager to prioritize the production queue and ensure all project deadlines are met. * Prepare and package final art files for various production specifications (e ...

New

Harris

Patient Account Representative

Nevada, IA · On-site

$17 - $22.25/hr

Essential Functions Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts. Verifies completeness and accuracy of billing data and revises any ...

Cognizant

Service Desk Manager / Lead

Des Moines, IA · On-site

$90 - $130/hr

Monitor queue health, workload distribution, and workforce utilization. Team Leadership * Manage a team of approximately 20 Service Desk professionals. * Conduct regular team huddles, coaching ...

New

Collabera

Clerk/Administrative Support

Cedar Rapids, IA

$15.25 - $19.75/hr

Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. * Fulfill customer ...

Collabera

Admin Clerk

Cedar Rapids, IA · On-site

$16.75 - $21.25/hr

Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. Fulfill customer ...

Three Point Solutions

General Clerk

Dubuque, IA · On-site

$20 - $24/hr

Manage 5S request queue, inventory, and SharePoint site * Coordinate with vendors and internal teams for materials and updates * Maintain print room supplies and factory signage systems Basic ...

Collabera

Admin Clerk

Cedar Rapids, IA · On-site

$16.75 - $21.25/hr

Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. Fulfill customer ...

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Queue Manager information

See Iowa salary details

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How much do queue manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for queue manager in Iowa is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $19.86 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are the most commonly searched types of Queue jobs in Iowa?

The most popular types of Queue jobs in Iowa are:

What are popular job titles related to Queue Manager jobs in Iowa?

For Queue Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Iowa look for?

The top searched job categories for Queue Manager jobs in Iowa are:

What cities in Iowa are hiring for Queue Manager jobs?

Cities in Iowa with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Iowa as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,541 per year, or $20 per hour.

Mortgage Customer Service Representative-Insurance

Iowa Bankers Mortgage Corporation

Johnston, IA

$15 - $20.50/hr

Full-time

Re-posted 19 days ago

Job description

Description

The Mortgage Customer Service Representative assists in the Escrow area by performing the following duties.

  • Review and update escrow and non-escrow Hazard information to agree with insurance documents in the Insurance Workflow Queue. 
  • Respond to and manage incoming customer and vendor inquiries through the call queue in a professional and timely manner.
  • Receives payment of insurance premiums from escrow accounts.
  • Review insurance losses according to investor guidelines for endorsement or loss account set-up.
  • Performs various clerical duties, including the filing and correspondence in the appropriate loan files.
  •  Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors.



Requirements

Required Education: High school diploma or general education degree (GED)

Required Work Experience: Two to five years of related experience and/or training; or equivalent combination of education and experience.

Technology Skills: Accurately and efficiently process transactions. Proficient in Word & Excel. Preferred Black Knight System experience.

Required Skills or traits for the position: Follow established policies, procedures & guidelines. Demonstrate analytical decision making and problem solving skills.


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