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Queue Manager Jobs in Princeton, IA (NOW HIRING)

Collabera

Reimbursement Processor

Moline, IL

$14.50 - $18.50/hr

... Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced ... Will review claims in their work queue, make a determination on what to do with the claim and then ...

Three Point Solutions

Inventory Analyst

Milan, IL · On-site

$18 - $20/hr

Implement and manage inventory audits * Compile inventory audit requirements * Prepare and maintain ... Fix queue and RF system issues * Post and finalize inventory adjustments above threshold levels ...

JLL

Facilities Capital Engineer

Davenport, IA · On-site

Manage reliability activities queue as liaison between daily maintenance and strategic initiatives * Track and report on program effectiveness Performs other work as assigned. Experience: * BS in an ...

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Queue Manager information

See Princeton, IA salary details

$11

$19

$39

How much do queue manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for queue manager in Princeton, IA is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.66 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What cities near Princeton, IA are hiring for Queue Manager jobs? Cities near Princeton, IA with the most Queue Manager job openings:
Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Princeton, IA as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,139 per year, or $19.8 per hour.

Reimbursement Processor

Collabera

Moline, IL

$14.50 - $18.50/hr

Full-time

Re-posted 11 days ago

Job description

Company Description

About Collabera:


Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management 


Job Description

Position Details: 

Industry Manufacturing

Work Location Moline IL 61265

Job Title Reimbursement Processor

Duration 1 Year (Strong possibility of extension)

Job Description            

Warranty Claims Processor, Ag Equipment - In this position candidate will process Ag Equipment warranty claims submitted by client's Dealers. 

Will review claims in their work queue, make a determination on what to do with the claim and then take action to reject, approve, and/or collect more information. 

In some cases will initiate contact with the dealer to collect more information via e-mail or phone. 

On very rare occasions they may communicate with the factory. 

Qualifications

Candidates must be able to work independently, have the ability to follow instructions and guidelines, make quick decisions, learn new computer programs quickly, and have good communication skills. 

As well as basic knowledge of Outlook, Excel and Word. 

An ideal candidate will have a farming, ranching, and/or technical background. 

A four year degree is ideal but not required.

Additional Information

If interested please contact:

Monaliza Santiago

314-815-5414

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