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Queue Manager Jobs in Cedar Rapids, IA (NOW HIRING)

Collabera

Administrative Clerk

Cedar Rapids, IA

$16.75 - $21.25/hr

Examples of tasks may include: - Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other ...

Collabera

Admin Clerk

Cedar Rapids, IA · On-site

$16.75 - $21.25/hr

Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. Fulfill customer ...

Collabera

Clerk/Administrative Support

Cedar Rapids, IA

$15.25 - $19.75/hr

Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. * Fulfill customer ...

Collabera

Admin Clerk

Cedar Rapids, IA · On-site

$16.75 - $21.25/hr

Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. Fulfill customer ...

Collabera

Admin Clerk

Cedar Rapids, IA · On-site

$16.75 - $21.25/hr

Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources. Fulfill customer ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

... regional queue, supporting all locations in the region and company. Send Corporate IT ... Management with post-mass deployment issues of standard software. Provide IT support for local ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

... regional queue, supporting all locations in the region and company. Send Corporate IT ... Management with post-mass deployment issues of standard software. Provide IT support for local ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

... regional queue, supporting all locations in the region and company. Send Corporate IT ... Management with post-mass deployment issues of standard software. Provide IT support for local ...

TEKsystems

Desktop Support

Cedar Rapids, IA

$25 - $30/hr

... regional queue, supporting all locations in the region and company. Send Corporate IT ... Management with post-mass deployment issues of standard software. Provide IT support for local ...

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Queue Manager information

See Cedar Rapids, IA salary details

$12

$21

$42

How much do queue manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for queue manager in Cedar Rapids, IA is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.01 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are popular job titles related to Queue Manager jobs in Cedar Rapids, IA?

For Queue Manager jobs in Cedar Rapids, IA, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Cedar Rapids, IA look for?

The top searched job categories for Queue Manager jobs in Cedar Rapids, IA are:

What cities near Cedar Rapids, IA are hiring for Queue Manager jobs?

Cities near Cedar Rapids, IA with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Cedar Rapids, IA as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,931 per year, or $21.1 per hour.

Assistant Dispensary Manager

Iowa Cannabis Company

Iowa City, IA

$19/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 14 days ago

Job description

About the Role

As a Assistant Dispensary Manager, you'll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You'll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.

This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.

What You'll Do
  • Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.
  • Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).
  • Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.
  • Coach and develop employees to deliver best-in-class service and meet sales goals.
  • Execute promotions, merchandising plans, and online/kiosk order management.
  • Partner with corporate departments on procurement, HR, and marketing initiatives.
  • Handle escalated customer concerns and ensure positive resolutions.
  • Maintain schedule flexibility, reliability, and professional leadership standards.
Who You Are

You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.

Why Join Us

We believe in meritocracy, dependability, and commitment to excellence. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You'll be part of a team that values trust, teamwork, and accountability-helping redefine what legal cannabis retail can be.

Benefits and Compensation:
  • Earn $19.00 per hour
  • Bonus incentives program
  • Employee discount includes 50% off smokable cannabis products
  • Earn up to additional $200/month with our perfect attendance incentive program
  • Health, Dental and Vision insurance
  • Free Employee Assistance Program (EAP)
  • Employee Discount Program offering exclusive discounts from top national retailers
  • Paid Sick Leave (PSL) and Personal Time Off (PTO)
  • Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!
Greenhouse Scorecard AttributesSkills
  • Retail operations management
  • Cash handling & reconciliation
  • Inventory control & compliance
  • Staff coaching & development
  • Customer service & queue management
  • Scheduling & labor optimization
  • Merchandising & promotional execution
  • Conflict resolution & escalation management
Qualifications
  • 2+ years in retail or hospitality leadership (cannabis experience a plus)
  • Proven ability to manage up to 25 employees per shift
  • Familiarity with POS, kiosk, or order management systems
  • Strong reporting and KPI tracking capabilities
  • Ability to lift up to 50 lbs and stand for extended periods
Company Values
  • Integrity
  • Accountability
  • Dependability
  • Competitiveness
  • Meritocracy
  • Innovation
  • Efficiency
  • Adaptability
  • Teamwork
  • Commitment to Excellence
Eligibility
  • Must be 21+ and eligible for cannabis industry employment
  • Flexible to work evenings, weekends, and holidays
  • Must pass background check per state regulations
Personality Traits
  • Calm under pressure
  • Naturally competitive
  • Highly reliable
  • Customer-oriented leader
  • Data-driven problem solver
  • Hands-on and proactive
  • Strong communicator and motivator

Apply