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Assistant Debit Card Fraud Analyst Jobs in Iowa (NOW HIRING)

GreenState Credit Union

Fraud Analyst

North Liberty, IA · On-site

$29.17 - $34.11/hr

Responsible for the accurate and timely completion of credit card and debit card member disputes ... Answers phone, email group and LiveChat to assist staff with questions related to disputes and ...

GreenState Credit Union

Fraud Specialist

North Liberty, IA · On-site

$29.17 - $34.11/hr

Responsible for reviewing, analyzing, investigating, monitoring, and reporting of potential and ... Responsible for the accurate and timely completion of credit card and debit card member disputes.

New

SHAZAM

Fraud Solutions Consultant

Des Moines, IA · On-site

... analysis, and recommendations relative to ATM/debit card fraud management performance. This role ... Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review ...

SHAZAM

Fraud Specialist

Des Moines, IA · On-site

$20 - $24.50/hr

... debit card activity. * Acquire a comprehensive understanding of fraud case management through our fraud detection system. * Identify emerging fraud trends and assist in the mitigation of fraudulent ...

TBK Bank, SSB

Senior Fraud Specialist

Bettendorf, IA · On-site

Position Summary The Senior Fraud Specialist utilizes multiple systems/tools to research & analyze ... Serve as a back-up for ATM/Debit card dispute processing in accordance with MasterCard Operating ...

TBK Bank, SSB

Senior Fraud Specialist

Pleasant Valley, IA · On-site

$65 - $90/hr

Investigate and process Affidavits of Forgery pertaining to check fraud cases. * Assist with ... Serve as a back‑up for ATM/Debit card dispute processing in accordance with MasterCard Operating ...

New

TBK Bank, SSB

Senior Fraud Specialist

Bettendorf, IA · On-site

Position Summary The Senior Fraud Specialist utilizes multiple systems/tools to research & analyze ... Serve as a back-up for ATM/Debit card dispute processing in accordance with MasterCard Operating ...

Home State Bank

Customer Service Representative

Jefferson, IA · On-site

$15.25 - $20.50/hr

Assist consumer customers with debit card inquiries/replacements/fraud questions.Assist customers with purchase, fees and entry to their safe deposit box, ensuring all bank procedures are followed in ...

Triumph Financial

Client Service Associate

Davenport, IA · On-site

$13.75 - $19/hr

May assist in balancing vault. * Profiles new and existing customers to better serve their ... Help customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes ...

TBK Bank, SSB

Client Service Associate

Davenport, IA · On-site

$13.75 - $19/hr

May assist in balancing vault. * Profiles new and existing customers to better serve their ... Help customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes ...

Home State Bank

Customer Service Representative

Jefferson, IA · On-site

$15.25 - $20.50/hr

Maintain favorable customer relations through proper handling of all collection and disbursement functions. * Assist consumer customers with debit card inquiries/replacements/fraud questions ...

Triumph Financial

Client Service Associate

Davenport, IA · On-site

$13.75 - $19/hr

May assist in balancing vault. * Profiles new and existing customers to better serve their ... Help customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes ...

TBK Bank, SSB

Client Service Associate

Davenport, IA

$13.75 - $19/hr

May assist in balancing vault. * Profiles new and existing customers to better serve their ... Help customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes ...

Ascend Staffing

Bookkeeper

Milford, IA

$17 - $20/hr

Direct deposit & debit card payment options * Health, vision, dental, life, and disability ... Analyze financial data to identify trends, discrepancies, and opportunities * Reconcile general ...

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Assistant Debit Card Fraud Analyst information

What does an assistant debit card fraud analyst do?

An Assistant Debit Card Fraud Analyst helps monitor, detect, and investigate suspicious transactions on debit card accounts to prevent and minimize financial losses due to fraud. Their duties often include analyzing transaction data, reviewing alerts, assisting with case documentation, and communicating with customers or other departments to resolve issues. They work under the supervision of senior analysts and use specialized software tools to identify patterns of fraudulent activity. This role is essential for maintaining the security and trust of a financial institution’s customers.

What are the key skills and qualifications needed to thrive as an assistant debit card fraud analyst?

To thrive as an Assistant Debit Card Fraud Analyst, you need strong analytical skills, attention to detail, and typically a background in finance, accounting, or a related field. Familiarity with fraud detection software, banking systems, and data analysis tools such as Excel or SQL is important, and certifications like Certified Fraud Examiner (CFE) can be advantageous. Excellent communication, critical thinking, and problem-solving abilities help you collaborate with team members and handle sensitive investigations effectively. These skills and qualities are essential to accurately identify and mitigate fraudulent activity, protect customers, and minimize financial losses for the organization.

What are some common challenges faced by assistant debit card fraud analysts, and how can they be overcome?

Assistant Debit Card Fraud Analysts often face the challenge of quickly identifying and investigating suspicious transactions while minimizing disruption to legitimate cardholders. Balancing efficiency with accuracy is crucial, as false positives can frustrate customers and false negatives can result in loss. Staying updated on the latest fraud techniques and collaborating closely with team members in risk management and customer service can help overcome these challenges. Regular training and use of advanced fraud detection tools also play a key role in maintaining effectiveness in this role.

What are popular job titles related to Assistant Debit Card Fraud Analyst jobs in Iowa?

For Assistant Debit Card Fraud Analyst jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Assistant Debit Card Fraud Analyst jobs in Iowa look for?

The top searched job categories for Assistant Debit Card Fraud Analyst jobs in Iowa are:

What cities in Iowa are hiring for Assistant Debit Card Fraud Analyst jobs?

Cities in Iowa with the most Assistant Debit Card Fraud Analyst job openings:

Assistant Debit Card Fraud Analyst jobs near you
Infographic showing various Assistant Debit Card Fraud Analyst job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Fraud Analyst

GreenState Credit Union

North Liberty, IA • On-site

$29.17 - $34.11/hr

Full-time

This job post has expired today. Applications are no longer accepted.

GreenState Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
POSITION SUMMARY:
Responsible for reviewing, analyzing, investigating, monitoring, and reporting of potential and known fraudulent transactions. Responsible for the accurate and timely completion of credit card and debit card member disputes. Provides superior member service to internal staff and external members.
GREENSTATE CULTURE:
At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.
Pay range for this hourly position is $29.17 - 34.11/hr with a progressive benefits package. This positon will be an in office position located in North Liberty, IA or Clive, IA.
Essential Duties and Responsibilities
  1. Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision.
  2. Demonstrates a positive member service (internal and external) focus at all times.
  3. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
  4. Ensures confidentiality of member information.
  5. Supports a diverse and inclusive work environment.
  6. Reviews, analyzes and investigates system generated alerts, including but not limited to, Verafin, iPay, Q2, YellowHammer, for potentially fraudulent activity.
  7. Reviews, analyzes and investigates potentially fraudulent activity through online deposit account opening and loan applications, including FinTech applications, as requested.
  8. Determines Credit Union and member liability for fraud loss, communicate with member, and post GL entries as necessary.
  9. Prepares Hold Harmless Agreements.
  10. Reports Elder Abuse to the appropriate state agency/s.
  11. Corresponds with law enforcement as it relates to fraudulent activity.
  12. Manages check fraud claims.
  13. Documents, accurately and thoroughly, all actions taken on a case.
  14. Answers phone, email group and LiveChat to assist staff with questions related to disputes and fraudulent transactions.
  15. Reviews new and pending credit card and debit card fraud and dispute submissions, reaches out to merchants in effort to obtain credit back to card holders, process and reports through Springboard as needed, provides provisional credit to card holders, send applicable notices, performs charge-offs for closed credit card and debit card closed cases, as necessary, and posts GL entries.
  16. Works through MC Connect as needed for fraud reporting.
  17. Reviews and processes daily report from Springboard/COOP.
  18. Assists with closing accounts, establishing new accounts and moving loans for members experiencing fraudulent account and/or loan activity. This includes, but is not limited to, closing accounts, establishing new accounts, moving loans, online banking, ordering debit cards and ordering checks.
  19. Maintains knowledge of applicable laws and regulations (including regulation E), policies and procedures.
  20. Other duties as assigned by management.

Job Requirements/Expectations
  1. High school diploma or equivalent along with a minimum of three years of banking, fraud related experience.
  2. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
  3. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of the Credit Union.
  4. Ability to effectively gather and analyze information in the course of reviews and investigations.
  5. Ability to prioritize assignments, organize work efficiently, and handle large volumes of details.
  6. Ability to work independently.
  7. Accuracy and attention to detail.
  8. Computer literacy and knowledge of alert monitoring systems.
  9. Coverage hours for Fraud team: Monday-Friday 7:30am-5:30pm and rotating Saturdays 8:30am-12:30pm.

Reporting Relationship
Reports to the Manager Fraud.
Supervisory Responsibilities
This position is not responsible for the supervision of other employees.
Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.
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