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Assistant Debit Card Fraud Analyst Jobs in Iowa (NOW HIRING)

Ascend Staffing

Forklift Operator

Spencer, IA · On-site

$16.25 - $19.25/hr

Direct deposit & debit card payment options * Health, vision, dental, life, and disability ... Assist in inventory management by following Southshore Companies policy and procedures. Identify ...

Kids Empire

Park Assistant Manager

Des Moines, IA · On-site

$16.80/hr

As a Park Assistant Manager, you play a key role in overseeing the daily operations of the park ... card / debit card), and providing exact change to the guest if the payment is made by cash.

Kids Empire

Park Team Member

Clinton, IA · On-site

$12 - $15.25/hr

... card / debit card), and providing exact change to the guest if the payment is made by cash ... * Assist and participate in family events and ensure that events operate efficiently. * Other ...

Kids Empire US LLC

Park Team Member

Des Moines, IA · On-site

$14/hr

... card / debit card), and providing exact change to the guest if the payment is made by cash ... * Assist and participate in family events and ensure that events operate efficiently. * Other ...

Kids Empire

Park Team Member

Des Moines, IA · On-site

$14/hr

... card / debit card), and providing exact change to the guest if the payment is made by cash ... * Assist and participate in family events and ensure that events operate efficiently. * Other ...

Kids Empire US LLC

Park Team Member

West Des Moines, IA · On-site

$14/hr

... card / debit card), and providing exact change to the guest if the payment is made by cash ... * Assist and participate in family events and ensure that events operate efficiently. * Other ...

Kids Empire

Park Team Member

Clinton, IA · On-site

$12 - $15.25/hr

... card / debit card), and providing exact change to the guest if the payment is made by cash ... * Assist and participate in family events and ensure that events operate efficiently. * Other ...

Kids Empire Iowa LLC

Park Team Member

Des Moines, IA · On-site

$14/hr

... card / debit card), and providing exact change to the guest if the payment is made by cash ... * Assist and participate in family events and ensure that events operate efficiently. * Other ...

Kids Empire

Park Team Member

West Des Moines, IA · On-site

$14/hr

... card / debit card), and providing exact change to the guest if the payment is made by cash ... * Assist and participate in family events and ensure that events operate efficiently. * Other ...

Ambank Company

Digital Banking Manager

Le Mars, IA · On-site

... analytics to identify opportunities for growth. This is an exciting opportunity for someone who ... Drive debit card usage by consumers * Work with the New Accounts and Marketing departments on ...

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All JobsDebit Card Fraud Analyst JobsAssistant Debit Card Fraud Analyst JobsAssistant Debit Card Fraud Analyst Jobs in Iowa

Assistant Debit Card Fraud Analyst information

What does an assistant debit card fraud analyst do?

An Assistant Debit Card Fraud Analyst helps monitor, detect, and investigate suspicious transactions on debit card accounts to prevent and minimize financial losses due to fraud. Their duties often include analyzing transaction data, reviewing alerts, assisting with case documentation, and communicating with customers or other departments to resolve issues. They work under the supervision of senior analysts and use specialized software tools to identify patterns of fraudulent activity. This role is essential for maintaining the security and trust of a financial institution’s customers.

What are the key skills and qualifications needed to thrive as an assistant debit card fraud analyst?

To thrive as an Assistant Debit Card Fraud Analyst, you need strong analytical skills, attention to detail, and typically a background in finance, accounting, or a related field. Familiarity with fraud detection software, banking systems, and data analysis tools such as Excel or SQL is important, and certifications like Certified Fraud Examiner (CFE) can be advantageous. Excellent communication, critical thinking, and problem-solving abilities help you collaborate with team members and handle sensitive investigations effectively. These skills and qualities are essential to accurately identify and mitigate fraudulent activity, protect customers, and minimize financial losses for the organization.

What are some common challenges faced by assistant debit card fraud analysts, and how can they be overcome?

Assistant Debit Card Fraud Analysts often face the challenge of quickly identifying and investigating suspicious transactions while minimizing disruption to legitimate cardholders. Balancing efficiency with accuracy is crucial, as false positives can frustrate customers and false negatives can result in loss. Staying updated on the latest fraud techniques and collaborating closely with team members in risk management and customer service can help overcome these challenges. Regular training and use of advanced fraud detection tools also play a key role in maintaining effectiveness in this role.

What are popular job titles related to Assistant Debit Card Fraud Analyst jobs in Iowa?

For Assistant Debit Card Fraud Analyst jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Assistant Debit Card Fraud Analyst jobs in Iowa look for?

The top searched job categories for Assistant Debit Card Fraud Analyst jobs in Iowa are:

What cities in Iowa are hiring for Assistant Debit Card Fraud Analyst jobs?

Cities in Iowa with the most Assistant Debit Card Fraud Analyst job openings:

Assistant Debit Card Fraud Analyst jobs near you
Infographic showing various Assistant Debit Card Fraud Analyst job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Dispute & Recovery Services Specialist 1

SHAZAM

Des Moines, IA • On-site

$21 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.


And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.


This is a hybrid position based out of our Des Moines, IA office.


What we’re looking for:

SHAZAM is looking for a Dispute and Recovery Services Specialist to join our team. In this role, you will research, investigate, and resolve cardholder disputes and recovery exception items in accordance with established procedures to safeguard client accounts and minimize financial risk. Additionally, you will review disputed transactions, supporting documentation, and client feedback, and collaborate with team members to identify issues and determine appropriate resolutions.


What you'll do:

  • Manage the end‑to‑end processing of consumer disputes, including signature‑based and ATM/PIN‑based exception items, in accordance with network rules, federal regulations, and established timelines
  • Research, analyze, and resolve disputed transactions using multiple systems and databases
  • Accurately document dispute activity and ensure case information and procedures are properly recorded and maintained
  • Communicate professionally with financial institutions, merchants, associations, and internal partners to determine transaction validity and resolution
  • Reconcile and balance debit adjustments and retrieve transaction details as needed
  • Analyze moderately complex and unique dispute scenarios, escalating to senior staff when appropriate to ensure accurate handling
  • Recommend and support process improvements to enhance efficiency, quality, and risk mitigation
  • Assist with training, research, and problem resolution for less experienced team members
  • Participate in projects and initiatives to develop new tools and operational improvements
  • Prepare routine reports on dispute volume and performance metrics

What you need:

  • Minimum of 3 years of experience in customer service or call center operations, banking back‑office functions, fraud detection, chargebacks, or dispute investigations strongly preferred
  • Knowledge of banking regulations, including Regulation E, and debit card dispute processes
  • Experience with Mastercard and Visa operating rules
  • Proficiency in Microsoft Office Suite, including Teams, and general PC applications
  • Strong verbal and written communication skills
  • Strong organizational, time‑management, and problem‑solving skills
  • Customer‑focused mindset with experience in service‑driven environments

What’s in it for you:

  • A mission-driven company with a strong sense of purpose
  • A hybrid work environment that values flexibility and collaboration
  • Opportunities for professional development and career growth
  • A culture that values innovation, integrity, and community impact
  • Excellent benefits:
    • Health, dental, and vision insurance
    • 401(k) retirement plan with company match
    • Flexible spending and health savings accounts
    • Life insurance and short- and long-term disability provided at no cost
    • Time away from work – PTO, VTO, paid parental leave, and company holidays
    • Educational assistance


Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.


SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).


Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.


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