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Queue Manager Jobs in California (NOW HIRING)

APN Software Services, Inc

SAP EWM Consultant

Sunnyvale, CA · On-site

$75 - $102.25/hr

Daily Queue Management and resolution in both S/4 and EWM systems. * Experienced in documenting Functional design specifications for custom developments. * Preferred to have TMS Integration knowledge.

Clarke Consulting

IT Support Specialist

San Mateo, CA · On-site

... audits * ticket queue management * printer/monitor/peripheral troubleshooting * specifying computer hardware and software for purchase * security and management software deployment * General ...

New

Pana-Pacific

Customer Service Manager

Fresno, CA · On-site

$90K/yr

Monitor and improve department KPIs, including response times, queue management, customer satisfaction and first-contact resolution. * Resolve customer escalation and issues beyond representative ...

Safran

Planning Supervisor

Garden Grove, CA · On-site

With a strong focus on aerospace spares support, the Supervisor will oversee queue management, KPI performance, and daily planning execution to meet customer requirements. The position plays a key ...

Multi Sales

COUNTER SALES LEAD

La Palma, CA · On-site

$24 - $28/hr

Support the manager by training counters sales staff in returns, queue management, special order policies, warranty, advance replacement, memo bill procedures and ERP account updates. * Handle ...

Multi Sales

COUNTER SALES LEAD

La Palma, CA · On-site

$24 - $28/hr

Support the manager by training counters sales staff in returns, queue management, special order policies, warranty, advance replacement, memo bill procedures and ERP account updates. * Handle ...

ModernIT

Customer Success Manager (MSP)

La Verne, CA · On-site

$60K - $115K/yr

Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...

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How much do queue manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for queue manager in California is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.87 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are the most commonly searched types of Queue jobs in California?

The most popular types of Queue jobs in California are:

What are popular job titles related to Queue Manager jobs in California?

For Queue Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in California look for?

The top searched job categories for Queue Manager jobs in California are:

What cities in California are hiring for Queue Manager jobs?

Cities in California with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in California as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,648 per year, or $21 per hour.

SAP EWM Consultant

Sunnyvale, CA • On-site

APN Software Services, Inc
IT Services • 51 - 200 employees
Learn more about APN Software Services, Incexternal

$75 - $102.25/hr

Other

Re-posted 22 days ago

Job description

Title: Business Systems Analyst 3 (SAP EWM Consultant)

Job Category: Technical

Req #: ISIJP00012037

Location: 1090 Kifer Rd., Sunnyvale, CA 94043

Duration: 12 Months

Hours: 8 hours/day, 40 hours/week (onsite 3 days/week (i.e. Tu, We, Th)

Responsibilities:

  1. Drive business blue printing workshops with business and other cross functional teams.
  2. As-Is To-Be discussions and mapping of business process flows.
  3. Gather requirements from Warehouse & Shipping  department, analyze and provide solutions based on best industrial practices
  4. Configure, Develop and test changes in SAP for all requirements. Responsible for the overall design & solutioning for SAP WM / SAP S/4 HANA EWM and integration with other modules.
  5. Working as single point of contact for configurations, development, data migration in WM and EWM modules.
  6. Should be able to work with cross functional modules including Material Management, Quality Management, Production Planning and Sales & Distribution.
  7. Document and train other teams for newly implemented processes
  8. Ability to quickly adapt to changes in timelines and sequences.
  9. Develop and execute test plans for SAP WM and EWM configurations.

Required skills:

  1. 10 plus years of experience in SAP
  2. At least 2 end to end project implementations with hands on configuration experience in SAP WM module.
  3. At least 2 end to end project implementations with hands on configuration experience in SAP EWM module.
  4. Experience in integrating SAP WM / SAP EWM with Kardex software.
  5. Should have worked in a high-volume distribution centers handling diversified products ( Batch and Serialized products )
  6. Candidate is expected to have expertise on Cartonization, Quality Inspection Engine, Quantity classifications & Warehouse order optimization rules.
  7. Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound, Internal Movements, Cycle counting and Kitting
  8. Experience integrating with shop floor orders and kitting orders
  9. Strong knowledge in the following areas of WM and EWM.
  10. Warehouse master data,  org structure setup in WM and EWM.
  11. Complex Storage Types, put away and Stock removal strategies through configuration or using BADI as applicable in EWM
  12. Strong knowledge in Inbound process and Put-way process in WM and EWM covering Palletization, consolidation, deconsolidation using Handling Unit.
  13. Strong knowledge in Outbound shipments &  Stock removal process in WM and EWM. Exposure and working experience with Handling Unit Management for Inbound, Internal Movements and Outbound processes.
  14. Warehouse internal processes, Posting change notice and Production order staging in WM
  15. Kanban material replenishment in WM
  16. Replenishment with in Warehouse & Replenishment between Warehouses in WM
  17. Internal Warehouse processes such as Replenishment, Cycle counting, Physical Inventory and Warehouse re organization in EWM.
  18. Hands on in Cross process settings, exception handling using custom solutions where applicable in EWM
  19. Thorough working experience with Post Processing Framework for standard and custom definitions
  20. Project stock management in WM
  21. Customizing WM movement types in WM
  22. Wave Management including Wave templates in EWM.
  23. Batch Management, Serial Management, Handling Unit Management/ SU management in SAP WM
  24. Cycle counting process and interface with external WMS for cycle counting
  25. Understanding of ITS mobile /SAP Fiori , RF devices with RF configuration & Queue management
  26. Outputs, Label printing, Scanners ( RFID, 2D & Linear )
  27. Involved in development of WM reports and Warehouse activity monitor
  28. Exposure to Slotting and Warehouse Re organization
  29. Integration knowledge of LE, WM, MM with SD, PP, QM, FI, CO modules
  30. Working experience in LSMW, Batch job monitoring/ creation and Idoc Monitoring
  31. Good Understanding about ABAP Development, Debugging, custom objects such as BADI, functional modules, ALV Reports etc.
  32. Should closely work with security teams for roles and authorization.
  33. Daily Queue Management and resolution in both S/4 and EWM systems.
  34. Experienced in documenting Functional design specifications for custom developments.
  35. Preferred to have TMS Integration knowledge.

Thanks, 

Amit Sehdev

APN Software Services Inc.

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