* Supply the Patient Service Center with data analytics, forecasting, queue management, and ACD technology support * Optimize service levels and first call resolution, access, and Net Promoter Score ...
* Supply the Patient Service Center with data analytics, forecasting, queue management, and ACD technology support * Optimize service levels and first call resolution, access, and Net Promoter Score ...
SAP EWM
La Verne, CA · On-site
Queue management * Good to have knowledge of advanced features of SAP EWM Cartonization, TM integration with SD * Should have worked extensively for ALEIDOCs - EWM and integration with MES with PP/QM
SAP EWM
La Verne, CA · On-site
Queue management * Good to have knowledge of advanced features of SAP EWM Cartonization, TM integration with SD * Should have worked extensively for ALEIDOCs - EWM and integration with MES with PP/QM
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...
Quick apply
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...
Customer Success Manager (MSP)
La Verne, CA · On-site
$60K - $115K/yr
Triage the ticket queue daily, control aging, and make sure every commitment is captured within one ... Calm managing many clients, deadlines, and commitments at once. * High ownership: an undocumented ...
Group Manager, Originations (CA)
Foothill Ranch, CA · On-site
$150K - $160K/yr
Manage the daily operating rhythm for Originations, including queue management, workflow distribution, and escalation paths. * Establish and maintain Decision Turn Time and Funding Turnaround SLAs ...
Group Manager, Originations (CA)
Foothill Ranch, CA · On-site
$150K - $160K/yr
Manage the daily operating rhythm for Originations, including queue management, workflow distribution, and escalation paths. * Establish and maintain Decision Turn Time and Funding Turnaround SLAs ...
Ability to show a cadence, queue, or reporting process personally built or standardized and run ... Client Engagement Management * Microsoft 365 Copilot Proficiency * Excel and PowerPoint Proficiency
Ability to show a cadence, queue, or reporting process personally built or standardized and run ... Client Engagement Management * Microsoft 365 Copilot Proficiency * Excel and PowerPoint Proficiency
Collections and Loan Servicing Manager
Santa Ana, CA · On-site
$95K - $118K/yr
Conducts queue management to ensure even distribution of accounts - reviews efforts of the Team and provides feedback * Audits, on a periodic basis, departmental files to ensure proper maintenance ...
Collections and Loan Servicing Manager
Santa Ana, CA · On-site
$95K - $118K/yr
Conducts queue management to ensure even distribution of accounts - reviews efforts of the Team and provides feedback * Audits, on a periodic basis, departmental files to ensure proper maintenance ...
Collections and Loan Servicing Manager
Santa Ana, CA · On-site
$95K - $119K/yr
Conducts queue management to ensure even distribution of accounts - reviews efforts of the Team and provides feedback * Audits, on a periodic basis, departmental files to ensure proper maintenance ...
Quick apply
Collections and Loan Servicing Manager
Santa Ana, CA · On-site
$95K - $119K/yr
Conducts queue management to ensure even distribution of accounts - reviews efforts of the Team and provides feedback * Audits, on a periodic basis, departmental files to ensure proper maintenance ...
Host/Hostess
Irvine, CA · On-site
$16.50/hr
Manage guest/s' experience who are in queue, especially when queue is long. * Provide order form with pencil on the clip board for all the guests in queue, so they can decide what to order while ...
Quick apply
Host/Hostess
Irvine, CA · On-site
$16.50/hr
Manage guest/s' experience who are in queue, especially when queue is long. * Provide order form with pencil on the clip board for all the guests in queue, so they can decide what to order while ...
Collections and Loan Servicing Manager
Santa Ana, CA · On-site
$95K - $118K/yr
Conducts queue management to ensure even distribution of accounts - reviews efforts of the Team and provides feedback * Audits, on a periodic basis, departmental files to ensure proper maintenance ...
New
Collections and Loan Servicing Manager
Santa Ana, CA · On-site
$95K - $118K/yr
Conducts queue management to ensure even distribution of accounts - reviews efforts of the Team and provides feedback * Audits, on a periodic basis, departmental files to ensure proper maintenance ...
New
Host/Hostess
Irvine, CA · On-site
$16.50/hr
Manage guest/s' experience who are in queue, especially when queue is long. * Provide order form with pencil on the clip board for all the guests in queue, so they can decide what to order while ...
Host/Hostess
Irvine, CA · On-site
$16.50/hr
Manage guest/s' experience who are in queue, especially when queue is long. * Provide order form with pencil on the clip board for all the guests in queue, so they can decide what to order while ...
Collections and Loan Servicing Manager
Santa Ana, CA · On-site
$95K - $118K/yr
Conducts queue management to ensure even distribution of accounts - reviews efforts of the Team and provides feedback * Audits, on a periodic basis, departmental files to ensure proper maintenance ...
Collections and Loan Servicing Manager
Santa Ana, CA · On-site
$95K - $118K/yr
Conducts queue management to ensure even distribution of accounts - reviews efforts of the Team and provides feedback * Audits, on a periodic basis, departmental files to ensure proper maintenance ...
Design Project Manager
Murrieta, CA · On-site
$30.34/hr
Help manage day-to-day activities of the design team including design queue scheduling, communicating and improving processes, performance, quality expectations, and updates, etc. * Participate in ...
Quick apply
Design Project Manager
Murrieta, CA · On-site
$30.34/hr
Help manage day-to-day activities of the design team including design queue scheduling, communicating and improving processes, performance, quality expectations, and updates, etc. * Participate in ...
Marketing Project Manager
Irvine, CA · On-site
The Marketing Project Manager owns the editorial calendar, the Jira workflow, the intake queue, creative routing, and agency traffic, ensuring that every workstream has a clear owner, a realistic ...
Marketing Project Manager
Irvine, CA · On-site
The Marketing Project Manager owns the editorial calendar, the Jira workflow, the intake queue, creative routing, and agency traffic, ensuring that every workstream has a clear owner, a realistic ...
Deskside Technician I
Irvine, CA · On-site
$21.50 - $27.25/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
Irvine, CA · On-site
$21.50 - $27.25/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
Irvine, CA · On-site
$21.50 - $27.25/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
Irvine, CA · On-site
$21.50 - $27.25/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
Irvine, CA · On-site
$21.50 - $27.25/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Deskside Technician I
Irvine, CA · On-site
$21.50 - $27.25/hr
ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; * Critical project support that involves hardware and ...
Queue Manager information
See Riverside, CA salary details
$13.29 - $16.14
6% of jobs
$17.53 is the 25th percentile. Wages below this are outliers.
$16.14 - $18.99
38% of jobs
The median wage is $19.42 / hr.
$18.99 - $21.84
35% of jobs
$21.84 - $24.69
11% of jobs
$24.69 - $27.54
3% of jobs
$27.54 - $30.39
4% of jobs
$30.39 - $33.24
0% of jobs
$33.24 - $36.09
0% of jobs
$36.09 - $38.94
0% of jobs
$38.94 - $41.79
1% of jobs
$41.79 - $44.64
1% of jobs
$13
$22
$44
How much do queue manager jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for queue manager in Riverside, CA is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $22.07 per hour, depending on experience, location, and employer.
What is a queue manager?
A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.
What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?
To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.
What are some common challenges queue managers face, and how can they effectively address them?
Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are popular job titles related to Queue Manager jobs in Riverside, CA?
For Queue Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Riverside, CA look for?
The top searched job categories for Queue Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Queue Manager jobs?
Cities near Riverside, CA with the most Queue Manager job openings:
Patient Service Center Analyst
Anaheim, CA • On-site
Jobtailor
Other
Posted 6 days ago
Job description
- Supply the Patient Service Center with data analytics, forecasting, queue management, and ACD technology support
- Optimize service levels and first call resolution, access, and Net Promoter Score targets
- Mine, extract, and utilize data to deliver daily, weekly, and monthly dashboards on Patient Service Center metrics
- Interact with management and executives to plan, develop, and execute strategic initiatives
- Communicate trends, recommendations, and root-cause analysis for contact center optimization
- Operate the workforce management tool, including configuration, scheduling, analysis, and forecasting, to ensure service level commitments are met
- Bachelor’s Degree or equivalent combination of education and work experience preferred
- Minimum of 3 years of progressive experience with analysis, identifying trends, business operations, or analytics in a Contact Center
- Experience with data analytics, forecasting, queue management, and ACD technology support
- Experience operating workforce management tools, including configuration, scheduling, analysis, and forecasting functions
- Ability to deliver dashboards and analyze Patient Service Center metrics
- Ability to communicate trends, recommendations, and root-cause analysis
- Ability to interact with management and executives on strategic initiatives
Demonstrates expertise in data analytics, forecasting, and queue management to optimize contact center performance. Proficient in operating workforce management tools and delivering actionable insights through dashboards and root-cause analysis.
Highest-signal resume keywords- Data Analytics
- Forecasting
- Queue Management
- Workforce Management Tools
- Contact Center Optimization
- Data Analytics
- Forecasting
- Queue Management
- Root-Cause Analysis
- Dashboard Delivery
- Trend Identification
- Business Operations Analysis
- Communication
- Strategic Planning
- Interpersonal Skills
- Patient Service Center
- Service Level Commitments
- Net Promoter Score
- Workforce Management Tool
- ACD Technology