Quality Management Assistant Jobs (NOW HIRING)

JOB LOCATION
15151 E Alameda Pkwy Aurora, Colorado 80012-1555
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES
The deadline to submit applications is August 23, 2026. Please note that the City of Aurora will conduct ongoing screenings of applications on a first-come, first-served basis; as soon as we determine that we have a qualified pool of applicants, this position may close quickly and without notice.
The hiring rate for this role is $28.60 - $35.74.
Salary to be commensurate with experience.
Position and Department Overview:
The City of Aurora's Parks, Recreation and Open Space (PROS) Department's mission is to encourage active lifestyles and create healthy environments for people, nature and community.
The award-winning operation consists of seven divisions (Golf, Open Space and Natural Resources, Parks Operations, Planning, Design and Construction, Recreation, Business Services and Communications) that collectively manage more than 8,000 acres of open space, 100+ parks, 180+ athletic fields, over 100 miles of trails, three nature centers, two reservoirs, five recreation centers, five golf courses, indoor and outdoor aquatic facilities and one of Colorado's largest municipal urban forestry programs.
Aurora PROS is committed to delivering exceptional public service while being responsible stewards of its diverse system of parks, programs, natural resources and amenities that enhance the daily quality of life for Aurora residents.
This job performs a variety of administrative and financial duties with highly visible contact and requires confidentiality, discretion, and independence of action.
PRIMARY DUTIES & RESPONSIBILITIES:

• Schedules and coordinates meetings for Director, Executive Staff, and department staff members
• Maintains/updates Director calendar of commitments and activities
• Serves as a key staff liaison for Council policy committee(s) and other meetings including preparing the agenda; approving and compiling the meeting packet; taking and transcribing minutes
• Receives and responds to requests for information including Council and Management requests
• Maintains, modifies, and updates database information for specialized departmental functions
• Assists in preparations for department special events
• Drafts, edits, proofreads, and prepares correspondence
• Processes purchasing, accounting, and other financially related paperwork
• Entering data, payment and invoices into automated financial systems
• Receiving, responding to, and routing calls and visitors
• Providing customer service and responding to inquiries in-person, over the phone, and electronically
• Providing administrative support to department managers, supervisors and staff
• Compiling and generating reports
• Producing and/or editing correspondence, financial reports, memos, meeting agendas, and other documents
• Routing internal documents, maintaining internal phone lists, and other general office tasks
• Performing special projects and other complex administrative duties as assigned
• Performs additional duties as assigned

The listed primary duties and responsibilities are not a comprehensive list of expectations for the job. Duties and responsibilities may change at any time with or without notice.
MINIMUM QUALIFICATIONS & WORKING CONDITIONS
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered
Education:

• High School Diploma or GED.

Experience:

• At least two (2) years of financial and administrative support experience

Preferred Qualifications:

• Associate's Degree in finance, business, office administration or directly related field preferred
• Experience preparing official documents and presentations

Knowledge:

• Intermediate knowledge of Microsoft Office products including Word, Excel and PowerPoint
• Knowledge of standard office procedures; general business practices; report formatting and records maintenance; and office management principles

Skills:

• Excellent customer service skills over the phone and in-person
• Strong interpersonal skills
• Skill in the use of windows-based programs
• Skilled in checking information for accuracy and completeness and correcting errors
• Work independently without extensive oversight

Abilities:

• Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officials
• Handle sensitive situations with tact and diplomacy
• Communicate effectively both orally and in writing
• Handle sensitive information to maintain confidentiality

Licenses and Certifications Required:

• None

WORKING CONDITIONS
Essential Personnel:
When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.
Physical Demands:

• Sedentary physical work that involves moving no more than 10 pounds at a time
• Clear vision to read and interpret reports and other written documents
• Speech communication and hearing to maintain communication with employees and citizens
• Hand/eye coordination for operation of computer, phone

Work Environment:

• Works primarily indoors

Equipment Used:

• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

Uses standard office equipment including personal computer and common office software such as email, internet, Word, Excel and menu driven databases
The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.
For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.
Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.
Employment references will be conducted on finalists for City of Aurora vacancies.