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Director Quality Management Jobs (NOW HIRING)

Jade Biosciences

Role Overview The Senior/Executive Director, Quality Management System (QMS) will be responsible for driving and delivering the activities necessary to develop, implement, and continuously improve a ...

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Director Quality Management information

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$31K

$125.6K

$213.5K

How much do director quality management jobs pay per year?

As of Jul 23, 2026, the average yearly pay for director quality management in the United States is $125,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What does a director of QA do?

A director of Quality Assurance (QA) oversees the development and implementation of quality management systems to ensure products or services meet company standards and regulatory requirements. They lead QA teams, develop testing protocols, analyze quality data, and collaborate with other departments to improve processes and reduce defects. Strong leadership, knowledge of industry standards, and experience with quality tools like Six Sigma or ISO are essential for this role.

What are the key skills and qualifications needed to thrive as a Director of Quality Management, and why are they important?

To thrive as a Director of Quality Management, you need in-depth knowledge of quality assurance principles, regulatory compliance, process improvement methodologies, and typically a degree in a related field such as healthcare, engineering, or business. Familiarity with quality management systems (e.g., ISO 9001), data analytics tools, and relevant certifications like Certified Professional in Healthcare Quality (CPHQ) are often required. Exceptional leadership, communication, and problem-solving abilities enable effective collaboration across departments and drive organizational change. These skills ensure the organization consistently meets quality standards, improves outcomes, and mitigates risk.

How much does a QA director make in the US?

A Quality Assurance (QA) Director in the US typically earns between $100,000 and $160,000 annually, depending on experience, industry, and location. Senior roles with extensive management responsibilities or in high-demand sectors can exceed this range, often including bonuses and benefits.

What does a director of quality management do?

A director of quality management oversees an organization’s quality assurance and control processes to ensure products or services meet industry standards and customer expectations. They develop quality policies, lead audits, analyze data for continuous improvement, and coordinate with departments to implement quality initiatives, often requiring knowledge of quality management systems like ISO 9001. Strong leadership, analytical skills, and certifications such as Six Sigma are common in this role.

What is the salary for a quality manager?

The salary for a Quality Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. In some organizations, certifications like Six Sigma or ISO lead auditor can influence compensation, and the role often requires strong leadership and quality assurance skills.

What is the difference between Director Quality Management vs Quality Assurance Manager?

AspectDirector Quality ManagementQuality Assurance Manager
ResponsibilitiesOversees entire quality management systems, develops policies, and ensures compliance across departments.Implements quality assurance processes, monitors product quality, and manages QA teams.
CertificationsISO 9001 Lead Auditor, Six Sigma, CQEISO 9001 Lead Auditor, Six Sigma, CQE
Work EnvironmentStrategic, cross-departmental, executive-levelOperational, team-focused, project-based
Industry UsageCommon in manufacturing, healthcare, and large organizationsPrevalent in manufacturing, software, and service industries

While both roles focus on quality, the Director of Quality Management has a broader, strategic oversight role, whereas the Quality Assurance Manager concentrates on implementing and managing specific QA processes within teams.

How does a Director of Quality Management typically collaborate with cross-functional teams to drive quality initiatives?

A Director of Quality Management works closely with teams across the organization, including operations, product development, regulatory affairs, and customer service, to implement and uphold quality standards. This role often leads cross-functional meetings, facilitates root cause analyses, and coordinates the rollout of process improvements. Effective communication and the ability to build consensus are crucial, as the Director must align diverse departments around shared quality goals. By fostering collaboration, the Director ensures that quality initiatives are integrated seamlessly into daily operations and long-term strategies.
What cities are hiring for Director Quality Management jobs? Cities with the most Director Quality Management job openings:
What are the most commonly searched types of Quality Management jobs? The most popular types of Quality Management jobs are:
What states have the most Director Quality Management jobs? States with the most job openings for Director Quality Management jobs include:
Director Quality Management jobs near you
Infographic showing various Director Quality Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $125,600 per year, or $60.4 per hour.
Director Quality Management

Director Quality Management

AmeriHealth Caritas Health Plan

Harrisburg, PA • On-site

Full-time

Medical, Retirement, PTO

Posted 15 days ago

AmeriHealth Caritas rating

8.3

Company rating: 8.3 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

108th of 281 rated insurance

Job description

Job Summary
The Director of Quality Management is responsible for the Outcomes Management and Quality Improvement Plan, a program of systematic and objective activities designed to continuously monitor, evaluate, and improve the processes of delivering behavioral health and substance use services, services for intellectual/developmental disabilities, and the quality of clinical care and services provided to children, youth, young adults, and their family/caregivers. The Director is responsible for a formal outcomes assessment process that is standardized, reliable, and valid in accordance with industry standards.
Work Arrangement: Hybrid and must reside in Pennsylvania
Responsibilities:
  • Oversight of complaints and grievances, credentialing, quality of care, policies and procedures, NCQA, internal and external audits and treatment record reviews.
  • Provides quality leadership in the development of new and improved clinical and administrative processes to maximize effective operations and ensures that contract deliverables are met.
  • Provides organization-wide monitoring of outcomes, data analysis, and improvement of quality, clinical and non-clinical processes. Utilizes this data to support and collaborate with all departments.
    Requires extensive experience developing, interpreting, and presenting reports and analyses to support decision-making and collaboration across departments.
  • Supervises a team of quality coordinators, manages assignments and provides feedback on job performances and goals

Education:
  • Master's degree in social work, nursing, counseling, or doctorate in psychology required.
  • Must be a PA licensed RN, physician, physician's assistant or a licensed or certified MH Professional or is a Certified Professional in Healthcare Quality (CPHQ) or is Certified in Healthcare Quality and Management (HCQM)

Experience:
  • 10 years' experience in healthcare and in quality assurance and improvement.
  • Knowledge and experience of statistics and research to conduct data analysis/evaluation.
  • Excellent communication skills: Verbally and in writing with all internal and external customers.
  • Strong presentation skills required.
  • Ability to handle conflict and difficult situations.
  • Strong time management, project management, and organizations skills.
  • Ability to use PC's in a Windows based environment.
  • Ability to foster growth and teamwork.
  • Strong & demonstrated leadership and management skills resulting in the ability to make decisions independently and manage personnel.

Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.
Your career starts now. We're looking for the next generation of health care leaders.
At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.
Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at www.amerihealthcaritas.com.

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