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Quality Account Manager Jobs in Indiana (NOW HIRING)

Fortive

Construction Account Manager

Bloomington, IN · On-site +1

... increase building quality. Gordian is looking for an Account Manager who demonstrates ... professionalism, construction knowledge, and delivers results through their expertise while using ...

Addison Group

Senior Account Manager

Brownsburg, IN · On-site

$100K - $115K/yr

Role: Senior Account Manager Location (city, state): Indianapolis, IN Work Schedule: M-F, 8 - 5 ... Support client presentations, business reviews, and service quality evaluations. * Perform ...

Addison Group

Senior Account Manager

Brownsburg, IN · On-site

$100K - $115K/yr

Role: Senior Account Manager Location (city, state): Indianapolis, IN Work Schedule: M-F, 8 - 5 ... Support client presentations, business reviews, and service quality evaluations. * Perform ...

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Quality Account Manager information

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

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For Quality Account Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Indiana look for?

The top searched job categories for Quality Account Manager jobs in Indiana are:

What cities in Indiana are hiring for Quality Account Manager jobs?

Cities in Indiana with the most Quality Account Manager job openings:

Quality Account Manager jobs near you
Infographic showing various Quality Account Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Clinical Account Manager

True Rx Management Services.

Washington, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Join Our Team as a Clinical Account Manager!

Are you ready to embark on an exhilarating journey where you'll be at the forefront of revolutionizing healthcare solutions? We're seeking a dynamic Clinical Account Manager to join our team and play a pivotal role in transforming client intent into actionable strategies. As part of our passionate team, you'll be instrumental in implementing and operating True Rx Health Strategists and client-specific clinical programs, ensuring every step aligns with our mission to enhance member health and well-being.

100% work remote with expectations of in-office as needed for meetings and trainings.

Principal Roles and Responsibilities:

  • Information Management Maestro: Handle incoming requests from True Rx Health Strategists staff, clients, and members, providing expert guidance on drug therapy, formulary, and clinical program inquiries. Collaborate with our reporting and analytics team to deliver meaningful insights.
  • Clinical Support Maven: Serve as a trusted clinical resource for clients, business partners, and our dedicated Account Management team, resolving concerns and offering expert guidance.
  • Innovative Program Developer: Contribute to the development and execution of clinical programs aimed at optimizing client and member health outcomes, fostering innovation every step of the way.
  • Medication Therapy Maestro: Provide top-notch medication therapy management services, ensuring members receive the highest quality care and support.
  • Analytical Genius: Analyze drug utilization patterns and trends, offering valuable insights to drive informed decision-making and improve overall program effectiveness.
  • Compelling Presenter: Showcase your expertise by delivering impactful presentations to clients, shedding light on the clinical intricacies of their benefit plans.
  • Educational Champion: Educate clients on the benefits of our clinical programs and solutions, driving increased implementation and adoption rates.
  • Team Player Extraordinaire: Collaborate seamlessly with team members, demonstrating flexibility, adaptability, and a relentless commitment to achieving shared goals.

Minimum Requirements:

  • PharmD or Bachelor of Science in Pharmacy degree with an active pharmacist license.
  • Previous PBM experience with a strong understanding of P&T strategies and Prior Authorization Guidelines.
  • Exceptional verbal and written communication skills, with proficiency in MS Word, Excel, and Outlook.
  • Pharmacy residency, board certification, and/or significant experience as a clinical pharmacist.
  • Ability to work independently with minimal supervision, prioritizing tasks effectively and demonstrating impeccable organizational skills.

True Rx Health Strategist Benefits:

  • Path to Wellness: Health, Vision, & Dental Insurance, Health Savings Account, and Wellness Incentives for a balanced life.
  • Financial Fitness: 401k Matching and Employer-Provided Life Insurance to secure your future.
  • Work-Life Harmony: Flex Time, Hybrid/Fully Remote Work, Paid Time Off, and 8 Paid Holidays for a well-rounded lifestyle.

Our Story:
We’ve been pharmacy innovators since the Wright Brothers took flight. For more than 120 years, we have been innovating pharmacy solutions and taking care of patients. True Rx Health Strategists is led by a fourth generation of pharmacists. We are family-owned and continue to provide caring service for clients and patients. Our team of pharmacists and strategists delivers proven programs that find maximum savings and minimum disruption by creating a benefits plan that fits the unique needs of clients and patients. Learn more about us here.

Our Mission:

True Rx Health Strategists cultivates health, integrity, innovation, and care to transcend pharmacy benefit solutions for employers and patients.

Learn more about our remarkable team members.

Our Promise:

As a pharmacist-led company, True Rx Health Strategists has an oath to treat members as patients. With our experience as health care providers, we protect companies against waste in health care spending and work hard to improve the health of employees every day. We get to improve lives by treating employees as our patients. Here are a few words from one of those lives.

True Rx Health Strategists hires equally for culture fit and technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star team members.
 
True Rx Health Strategists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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