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Provider Relationship Manager Jobs in Indiana (NOW HIRING)

Keystone

Account Relationship Manager

Reynolds, IN

Provide customer service and act as one of the primary points of contact for customers, including ... business relationships * Excellent organizational skills and ability to work well within strict ...

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Keystone

Account Relationship Manager

Lebanon, IN · On-site

Provide customer service and act as one of the primary points of contact for customers, including ... business relationships * Excellent organizational skills and ability to work well within strict ...

Keystone

Account Relationship Manager

Frankfort, IN

Provide customer service and act as one of the primary points of contact for customers, including ... business relationships * Excellent organizational skills and ability to work well within strict ...

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Provider Relationship Manager information

What is a provider relationship manager?

A Provider Relationship Manager is a professional who acts as a liaison between healthcare providers, such as doctors or hospitals, and insurance companies or health organizations. Their main role is to build and maintain positive relationships with providers, ensuring effective communication and resolving any issues related to contracts, billing, or performance. They work to improve provider satisfaction, streamline processes, and support the organization's goals in delivering quality healthcare services.

What are the key skills and qualifications needed to thrive as a provider relationship manager?

To thrive as a Provider Relationship Manager, you need a strong understanding of healthcare networks, contract negotiation, and provider relations, often supported by a degree in healthcare administration or business. Familiarity with healthcare management systems, CRM tools, and data analysis platforms is typically required. Exceptional interpersonal skills, problem-solving ability, and effective communication help build trust and resolve issues with providers. These competencies are crucial for maintaining productive partnerships, ensuring service quality, and supporting organizational objectives in a competitive healthcare environment.

What are some common challenges a provider relationship manager faces when working with healthcare providers, and how can they be addressed?

Provider Relationship Managers often encounter challenges such as aligning organizational goals with provider expectations, addressing concerns about reimbursement rates, and managing communication across multiple stakeholders. Building strong, trust-based relationships and maintaining clear, transparent communication are key strategies for overcoming these obstacles. Regularly scheduled meetings, active listening, and prompt follow-up on issues help foster collaboration and ensure providers feel supported, ultimately leading to more effective partnerships.

What is the difference between Provider Relationship Manager vs Account Manager?

AspectProvider Relationship ManagerAccount Manager
CredentialsRelevant certifications (e.g., healthcare management, customer service)Sales or customer service certifications often preferred
Work EnvironmentHealthcare or insurance settings, provider networksVarious industries, client-focused environments
Employer & IndustryHealthcare providers, insurance companiesMultiple industries including tech, retail, finance
Search & Comparison IntentFocus on provider relations, healthcare partnershipsFocus on client accounts, sales, and retention

The Provider Relationship Manager primarily manages relationships with healthcare providers or insurance networks, focusing on partnerships and service quality. In contrast, an Account Manager typically handles client accounts across various industries, emphasizing sales and customer retention. While both roles involve relationship management, their industry focus and daily responsibilities differ significantly.

What are popular job titles related to Provider Relationship Manager jobs in Indiana?

For Provider Relationship Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Provider Relationship Manager jobs in Indiana look for?

The top searched job categories for Provider Relationship Manager jobs in Indiana are:

What cities in Indiana are hiring for Provider Relationship Manager jobs?

Cities in Indiana with the most Provider Relationship Manager job openings:

Provider Relationship Manager jobs near you
Infographic showing various Provider Relationship Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Relationship Manager III

Indianapolis, IN

First Merchants Bank
Finance and Insurance • 1 - 5K employees

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

88th of 172 rated banks

People enjoy working here

Good employer

Recommended by parents

Learn more about First Merchants Bankexternal

Full-time

Re-posted 7 days ago

Job description

First Merchants Bank is seeking a Relationship Manager III to join our team! This position will effectively carry out the relationship management process by growing market share, broadening revenue mix, retaining customers and managing portfolios.

Essential Duties and Responsibilities:

  • Implement an aggressive sales and marketing strategy to develop new and existing relationships.
    • Identify and develop prospects into significant new relationships with yearly goals for income production.
    • Aggressive sales call plan which aligns with established goals.
    • Cross sell opportunities.
    • Ensure bank reporting tool is utilized for reporting progress.
  • Provide exceptional customer service; be responsive, knowledgeable and exceed customer expectations.
  • Continually monitor current loans and customer’s credit profile to ensure complete conformity with terms.
    • Ensure current credit and financial information is obtained as needed and/or that collateral is adequate.
    • Review financials with customers and provide expert advice as necessary.
    • Direct accountability for loss prevention; determine necessary action to be taken on all loans, includes resolving marginal and delinquent loans.
    • Remain cognizant of developing trends.
  • Extend credit within assigned limits to commercial customers.
    • Interview applicants and obtain information concerning their business needs, abilities and earnings, and assess credit risk.
    • Obtain and analyze pertinent financial data or appraise the adequacy of collateral pledged.
    • Review, validate and/or approve letters of credit.
  • Support employee development and training, counsel, motivate, coach, mentor and provide leadership.

To be successful in this position we require the following:

  • Bachelor’s degree in business or related field OR associate degree/two (2) years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience listed below).
  • Five (5) or more years of commercial banking experience.

The following would be a plus:

  • Master’s degree in business administration (MBA).
  • Credit analyst experience.
  • Completion of a respected banking school.

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

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