1

Provia Jobs (NOW HIRING)

Customer Support Representative

Sugarcreek, OH · On-site

$14.75 - $20.25/hr

The employee is expected to uphold and represent ProVia's Purpose, Vision, Mission, and Values. Essential Duties and Responsibilities Essential Duties and Responsibilities include but are not limited ...

Customer Support Representative

Sugarcreek, OH · On-site

$14.75 - $20.25/hr

The employee is expected to uphold and represent ProVia's Purpose, Vision, Mission, and Values. Essential Duties and Responsibilities Essential Duties and Responsibilities include but are not limited ...

Candidate must uphold and exemplify ProVia's Purpose, Vision, Mission and Values. Essential Duties and Responsibilities Essential Duties and Responsibilities include but are not limited to the ...

Customer Support Representative

Sugarcreek, OH

$14.75 - $20.25/hr

The employee is expected to uphold and represent ProVia's Purpose, Vision, Mission, and Values. Essential Duties and Responsibilities Essential Duties and Responsibilities include but are not limited ...

Production Worker - Day Shift

Sugarcreek, OH

$14.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Understanding ProVia's level of quality. Maintain a clean and organized work area throughout the shift. Practice personal safety and comply with all safety practices and procedures. Physical Job ...

Candidate must uphold and exemplify ProVia's Purpose, Vision, Mission and Values. Essential Duties and Responsibilities Essential Duties and Responsibilities include but are not limited to the ...

Sales Account Manager

Los Angeles, CA · Remote

$75K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join the team at ProVia, and earn not only a paycheck, but recognition/praise for a job well done. We welcome candidates whose values align with ours - honesty, integrity, teamwork, and ambition.

Production Worker - Day Shift

Sugarcreek, OH · On-site

$14.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Understanding ProVia's level of quality. Maintain a clean and organized work area throughout the shift. Practice personal safety and comply with all safety practices and procedures. Physical Job ...

Sales Account Manager

South Bend, IN · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join the team at ProVia, and earn not only a paycheck, but recognition/praise for a job well done. We welcome candidates whose values align with ours - honesty, integrity, teamwork, and ambition.

ProVia - Strasburg, OH (44680) Type: Full-time | In-office | Some travel ( lt;10%) Report to: Group Marketing Manager About the role This role is ideal for someone who thrives on bringing structure ...

Sales Account Manager

Los Angeles, CA · On-site

$75K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join the team at ProVia, and earn not only a paycheck, but recognition/praise for a job well done. We welcome candidates whose values align with ours - honesty, integrity, teamwork, and ambition.

Sales Account Manager

South Bend, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join the team at ProVia, and earn not only a paycheck, but recognition/praise for a job well done. We welcome candidates whose values align with ours - honesty, integrity, teamwork, and ambition.

Be Seen First

We exclusively install ProVia replacement windows and doors--one of America's most respected manufacturers, recognized for exceptional craftsmanship, energy efficiency, beautiful designs, and ...

New

next page

Showing results 1-20

Provia information

See salary details

$31.5K

$77.3K

$136.5K

How much do provia jobs pay per year?

As of Aug 14, 2026, the average yearly pay for provia in the United States is $77,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What is a Provia?

A Provia job typically refers to a position at Provia, a company specializing in logistics, supply chain software, or building products. Job roles at Provia can vary, including positions in manufacturing, software development, customer support, or logistics. Responsibilities depend on the specific department but often involve improving supply chain efficiency or producing high-quality building materials. If you're interested in working at Provia, check their official website or job listings for current openings.

What are the key skills and qualifications needed to thrive as a Provia, and why are they important?

To thrive in a role at ProVia, you need a strong understanding of manufacturing processes, quality control, and relevant technical knowledge, often supported by experience or training in industrial production. Familiarity with CAD software, ERP systems, and industry-specific machinery is commonly required. Attention to detail, teamwork, and effective communication are crucial soft skills for ensuring product quality and smooth workflow. These skills and qualifications are essential for maintaining high standards, meeting customer expectations, and contributing to operational efficiency in a manufacturing environment.

What are some common challenges faced by Provia sales representatives when working with clients in the building materials industry?

Provia sales representatives often encounter challenges such as staying up-to-date with evolving product lines, navigating a competitive market, and understanding the unique requirements of contractors, builders, and homeowners. Building strong relationships with clients while managing a diverse portfolio of products—such as doors, windows, and siding—requires excellent communication and product knowledge. Additionally, sales reps must be proactive in coordinating with internal teams, such as order fulfillment and technical support, to ensure client satisfaction and timely delivery.

What is the difference between Provia vs Warehouse Management System (WMS)?

FeatureProviaWarehouse Management System (WMS)
Primary FunctionSupply chain execution, warehouse management, and distributionInventory tracking, order fulfillment, and warehouse operations
CertificationsTypically includes supply chain and logistics certificationsVaries; often includes logistics and IT certifications
Work EnvironmentLogistics, distribution centers, supply chain managementWarehouses, distribution centers, logistics operations
Industry UsageSupply chain and logistics companiesRetail, manufacturing, logistics providers

Provia is a comprehensive supply chain software focusing on warehouse management and distribution, while Warehouse Management Systems (WMS) are broader tools used mainly for inventory and warehouse operations. Provia often includes WMS functionalities but also offers additional supply chain features, making it suitable for complex logistics environments. Both roles are essential in logistics industries, but Provia specialists typically have a broader scope of supply chain expertise.

More about Provia jobs

What cities are hiring for Provia jobs?

Cities with the most Provia job openings:

What are the most commonly searched types of Provia jobs?

The most popular types of Provia jobs are:

Infographic showing various Provia job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Nights. Highlights an 100% In-person job distribution, with an average salary of $77,254 per year, or $37.1 per hour.

Customer Support Representative

ProVia LLC

Sugarcreek, OH • On-site

$14.75 - $20.25/hr

Full-time

Posted 7 days ago


ProVia rating

8.5

Company rating: 8.5 out of 10

Based on 25 frontline employees who took The Breakroom Quiz


Job description

Customer Support Representative/ Entry Products
Reports to: Entry Door Customer Support Supervisor
Hours: Monday-Friday 9:00AM-5:30PM
Location: Walnut Creek Corporate Facility (2150 SR 39 Sugarcreek OH)
Summary
This position is a member of the Customer Experience team that provides support and order processing for products and components manufactured by ProVia' s Entry Door Facility. The department is focused on establishing long-term relationships with ProVia' s customers, promoting increased service and product sales for both the Customer and ProVia. The employee is expected to uphold and represent ProVia's Purpose, Vision, Mission, and Values.
Essential Duties and Responsibilities
Essential Duties and Responsibilities include but are not limited to the following:
  • Provide professional class service. Manage and take ownership of every situation as it comes up in order to provide the best service to Customers.
  • Be available and respond to Customer inquiries via phone, email, and ProVia' s online ordering application as assigned. Build relationships and be a preferred point of contact for Dealers, Distributors, and Installers through diligent follow-up and proactive communications regarding account specifics, orders, shipments, product configurations, and warranty claims. Complete communications and tasks with promptness, completeness, and a serving attitude.
  • Process internal communications that include but not limited to; task lists, order quoting, and products needed for projects and other departments serving both internal and external customers.
  • Manage tasks outside of primary responsibilities as assigned.

Qualifications
This position requires a motivated, detailed-oriented individual who has excellent communication, technical, and organizational skills sets, and who enjoys working in a team atmosphere.
  • Relational Skills
    • Nonverbal Communication: Clearly conveys information through written messages; seeks clarification appropriately; responds well to questions; maintains professional verbal/nonverbal communication in any situation. Writes clearly using correct grammar, spelling, and punctuation.
    • Verbal Communication- Communicates clearly and can have effective, collaborative supportive discussions regarding issues and questions.
    • Must be able to take direction and remain positive during conflict.
    • Preferred 1-2 years Customer Service experience.
  • Technical Skills
    • Proficient in computer usage is required such as Microsoft Office.
    • Mechanical aptitude
    • Mid-level math aptitude: understanding of decimals/fraction conversions, measurement, and sizing.
    • A comprehensive understanding of the product lines for which the department is responsible, or a strong desire and aptitude to learn.
    • Preferred working knowledge of construction terms.

  • Organizational Skills
    • Prioritizes customer's needs; multi-tasks; efficient time management; deadline oriented; meets commitments; prompt responses. Finds satisfaction in managing one's own work with a sense of quality.

What ProVia employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom