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Property Claims Adjuster Jobs (NOW HIRING)

Capstone ISG

Property Adjuster (Inside)

Midlothian, VA · On-site

We are seeking a detail-oriented Property Claims Adjuster to independently manage residential and commercial property claims throughout the investigation, evaluation, and resolution process. This ...

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Property Claims Adjuster information

See salary details

$23.5K

$71.3K

$97.5K

How much do property claims adjuster jobs pay per year?

As of Sep 7, 2026, the average yearly pay for property claims adjuster in the United States is $71,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $86,500.00 per year, depending on experience, location, and employer.

What is a property claims adjuster?

A property claims adjuster is a specialized insurance inspector whose job is to inspect property damage, such as wind or flood damage to a commercial or residential building, and assess how much an insurance company should pay based on the policy terms of coverage. As a property claims adjuster, your duties and responsibilities include interviewing the policyholder and other witnesses to the damage, investigating the damage, and analyzing other records. You may consult with other experts, such as engineers and lawyers, to determine the scope of the claim. You then write a report and pass it on to an examiner, whose job it is to approve or deny claims.

What does a property claims adjuster do?

A Property Claims Adjuster is responsible for evaluating insurance claims related to property damage, such as damage from storms, fires, or theft. They investigate the circumstances of the claim, inspect the property, review policy details, and determine the extent of the insurance company's liability. Adjusters work closely with policyholders, contractors, and sometimes law enforcement to gather all relevant information. Their goal is to ensure claims are settled fairly and efficiently, in accordance with the terms of the insurance policy.

What are the key skills and qualifications needed to thrive as a property claims adjuster, and why are they important?

To thrive as a Property Claims Adjuster, you need strong analytical skills, knowledge of insurance policies, and a relevant degree or industry certification such as AIC (Associate in Claims). Familiarity with claims management software, digital inspection tools, and estimating systems like Xactimate is typically required. Excellent communication, negotiation, and attention to detail are soft skills that set top adjusters apart. These skills ensure accurate claim assessments, positive customer interactions, and efficient resolution of property claims.

What are some common challenges faced by property claims adjusters, and how can they be managed effectively?

Property Claims Adjusters often encounter challenges such as managing a high volume of claims, handling emotionally distressed clients, and navigating complex policy details. Effective time management and strong organizational skills are crucial for prioritizing tasks and responding promptly to claimants. Building rapport with clients and maintaining clear communication can help manage expectations and diffuse difficult situations. Additionally, staying up-to-date with industry regulations and leveraging technology for documentation can streamline the claims process and reduce errors.

What is the difference between Property Claims Adjuster vs Insurance Claims Examiner?

AspectProperty Claims AdjusterInsurance Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles require licensing or certificationsHigh school diploma; often requires licensing or certifications
Work EnvironmentField and office settings, inspecting property damageOffice-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting property damage claimsInsurance companies, reviewing claims for validity and coverage
Common Search & Comparison IntentYesYes

The main difference between a Property Claims Adjuster and an Insurance Claims Examiner lies in their roles. Property Claims Adjusters typically inspect and assess property damage on-site, working directly with policyholders. Insurance Claims Examiners review claims submitted by policyholders, often working in an office setting to verify coverage and validity. Both roles require similar credentials and are integral to the insurance industry, but they focus on different stages of the claims process.

Is it worth becoming a property claims adjuster?

A property claims adjuster evaluates insurance claims related to property damage, often requiring strong communication, analytical skills, and knowledge of insurance policies. The role offers steady employment, opportunities for advancement, and typically requires licensing or certification. It can be a stable career for those interested in insurance and claims management.
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Property Claims Adjuster jobs near you
Infographic showing various Property Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $71,265 per year, or $34.3 per hour.

Commercial Property Claims Adjuster Supervisor

Jencap

Phoenix, AZ • On-site

Full-time

Medical, Retirement

Re-posted 19 days ago

Key responsibilities

  • Manage a property claim team handling new and existing Commercial Property, Tenant property, and Protection Plan claims.

  • Understand insurance policies to determine coverage and damages, and analyze investigation information to establish reserves and make payments.

  • Conduct inquiries and direct activities of independent adjusters, engineers, and consultants to determine the cause of property damage.

Job description

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. 

MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures. 

The Property Claims Adjuster/Supervisor will work a hybrid schedule from our Phoenix, AZ office. 

This role is responsible for handling claims and leading a claims unit which handles first party commercial claims.

Responsibilities

  • Manage a property claim team handling new and existing Commercial Property, Tenant property and Protection Plan claims.
  • Understand various insurance policies to determine coverage and damages.
  • Analyze information received during an investigation to establish appropriate reserves and make payments as warranted.
  • Conduct telephone inquiries and/or direct the activities of independent adjusters, engineers and building consultants to determine the cause of damage to property.
  • Follow appropriate claims procedures for the investigation, payment, and dispositions of claims.
  • Identify and pursue valid SIU, Salvage, or Subrogation potential within established guidelines.
  • Communicate effectively with the public, orally and in writing with proper grammar usage.
  • Maintain diaries, accurate log notes, and proper reserves on assigned claims.
  • Handle claim calls in a professional and efficient manner.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree or equivalent insurance degree, i. e., Associate in claims (AIC)
  • 2-3 years' experience in management or leadership role in claims 
  • 3-5 years of work experience handling Commercial property claims
  • 1-2 years of either field experience or experience using Exactimate or similar estimating programs
  • Preferably have an active Adjuster license(s) or the ability to become licensed within 90 days of starting this position and maintain licensing with ongoing continued education.
  • Ability to make independent decisions, communicate regularly with your team and others in a small team environment.
  • Understanding of business line products, policy language, exclusions, forms/endorsements, and effective claims handling practices.
  • Ability to handle matters with urgency and with attention to detail ensuring accuracy.
  • Openness to the ideas and expertise of others and the ability to actively solicit input and share ideas.
  • Proficient in Microsoft products: Microsoft Word, Excel, and Power point

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.  Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. 

Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us.  We truly are better together. 

Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.