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Program Support Specialist Jobs in Washington (NOW HIRING)

Pherson

Program Support Specialist - Mid

Springfield, VA · On-site

$90K - $105K/yr

Pherson is seeking a Program Support Specialist - Mid to support the administration of foreign language testing programs, including scheduling, proctoring exams, and maintaining accurate records.

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Program Support Specialist information

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$77K

$137.6K

How much do program support specialist jobs pay per year?

As of Sep 3, 2026, the average yearly pay for program support specialist in Washington is $77,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $97,400.00 per year, depending on experience, location, and employer.

What is a program support specialist?

Program Support Specialists are professionals who provide administrative and operational support to programs within organizations. They assist with tasks such as scheduling, data entry, record-keeping, communication with stakeholders, and coordinating program activities. Their role is essential for ensuring that programs run smoothly and efficiently, often acting as a bridge between management, staff, and participants. Program Support Specialists may work in various sectors, including education, healthcare, government, and nonprofit organizations.

What does a program support specialist do?

A program support specialist assists the program director with administrative tasks. As a program support specialist, your job duties may include typing up documents, sending emails, answering phones, and organizing paperwork. You find program support specialists in many different industries. There are no formal education requirements to become a program support specialist, but employers may prefer candidates with experience in clerical positions.

What are the key skills and qualifications needed to thrive as a program support specialist, and why are they important?

To thrive as a Program Support Specialist, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by an associate’s or bachelor’s degree in a related field. Familiarity with project management software, Microsoft Office Suite, and database systems is typically required. Excellent communication, problem-solving abilities, and the capacity to multitask help someone stand out in this position. These skills are crucial for efficiently supporting programs, ensuring smooth operations, and enabling teams to meet their objectives.

What are some common challenges faced by program support specialists and how can they be addressed?

Program Support Specialists often juggle multiple tasks and deadlines, such as coordinating schedules, managing documentation, and supporting communication across teams. A common challenge is balancing these responsibilities while ensuring accuracy and timely delivery. To address this, strong organizational skills, effective time management, and proactive communication are essential. Utilizing project management tools and regularly checking in with team members can also help streamline workflows and reduce the risk of overlooked tasks.

What is the difference between Program Support Specialist vs Program Coordinator?

AspectProgram Support SpecialistProgram Coordinator
Required CredentialsTypically an associate's or bachelor's degree; certifications like CAP or PMP are commonUsually a bachelor's degree; certifications like CAP or PMP may be preferred
Work EnvironmentOffice settings, government agencies, nonprofit organizationsOffice environments, community programs, nonprofit and government sectors
Employer & Industry UsageUsed across government, nonprofit, and educational sectors for administrative support rolesCommonly found in similar sectors, focusing on program implementation and coordination
Search & Comparison IntentPeople compare for administrative and support roles within programsPeople compare for roles involving program planning and management

The main difference is that Program Support Specialists focus on administrative and logistical support tasks, while Program Coordinators are more involved in planning, executing, and overseeing program activities. Both roles often require similar credentials and work in similar environments, but their responsibilities differ in scope and focus.

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Program Support Specialist jobs near you
Infographic showing various Program Support Specialist job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $77,031 per year, or $37 per hour.

Program Support Specialist - Mid

Pherson

Springfield, VA • On-site

$90K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Overview:
Pherson is seeking a Program Support Specialist - Mid to support the administration of foreign language testing programs, including scheduling, proctoring exams, and maintaining accurate records. This role coordinates with internal and external stakeholders to ensure timely task completion, supports program operations and outreach efforts, and helps maintain systems, schedules, and reporting processes. This position is contingent upon contract award with an anticipated start date of August 1st, 2026.
Job Title: Program Support Specialist - Mid
LCAT: Office Management/Staff Officer - Level 3
Location: Springfield, VA
Operating Hours and Expectations: This position anticipates onsite work with standard work hours, Monday-Friday
Security Clearance: TS/SCI required w/ eligibility for a CI Poly
Position Type: Full-Time
Salary Range: $90,000-105,000
Key Responsibilities:
  • Provide services as a focal point for foreign language and related testing.
  • Administer and proctor testing.
  • Ensure proper safeguarding of data, assistance in the accountability and maintenance of the NGA Language Lab and testing room equipment.
  • Update PeopleSoft records on all individuals who take the Defense Language Proficiency Test (DLPT), Oral Proficiency Interview (OPI), or DoD approved foreign language tests.
  • Administer the DLPT for eligible employees, to include federal civilian employees, military personnel, and contractors, if applicable.
    • Schedule the OPI with the Defense Language Institute, when applicable.
    • Complete personnel action requests (PARs) for individuals who qualify for foreign language proficiency pay.
  • Collaborate with the other members of HDN and coordinate and collaborate with NGA Directorates and Offices to ensure the NGA foreign language-testing program meets their requirements.
  • Support HDN administration of processes for:
    • Submission of PAR after receipt of test results, where applicable
    • Updating PeopleSoft records
    • Maintaining schedules to complete office suspense
    • Documenting reasons for delay and updating schedules
    • Marketing endeavors include regular updating training announcements to webpage, in-person attendance at NGA sponsored events (NST Conferences, New Employee Orientation, Deployer Conferences, and other briefings/office related meetings).
    • Back-up for NGA West for course facilitation to include escorting instructors, receiving, and distributing materials.
    • Responsible for regularly updating HDN's website and correlative training links.
    • Roundtable Culture and Language Exchange Program (RCLEP) to include maintaining the Wiki's and blogs and developing collaborative site for each group.
    • Serve as HDN's point of contact for the NAVIGATE NGA New Employee Orientation will collaborate with NAVIGATE staff to ensure HDNP programs are presented to new employees
    • Responsible for maintaining HDNP's English enhancement webpage
  • Support HDN efforts concerning the NGA Human Geography efforts.
  • Collaborate with members of NGA, DoD, and the IC on response to taskers, to include data calls metrics, corporate communications, business process improvement, strategic planning, and CONOPs

Qualifications:
Required Skills:
  • Minimum 6 months demonstrated experience using DTS.
  • Minimum 12 demonstrated experience tracking and managing formal taskers.
  • Minimum 6 months demonstrated experience using SharePoint.

Desired Skills:
  • Level 1 proficiency in a foreign language in accordance with the Defense Language Proficiency Test (DLPT).
  • Familiarization with Human Language Technology tools such as Mango, SOFTS, Foreign Language Play-Away, GLOSS, etc.

About Pherson: Pherson was founded in response to requests for analytic, instructional, and management support from the Intelligence Community. We are a dynamic team of driven, supportive, and highly skilled professionals dedicated to providing top quality consulting, leadership development, and training services to the US Government and commercial clients. To learn more about us and the important work we do with our clients, visit our website at www.pherson.org.
Benefits: Health, dental & vision; LTD/STD & life insurance; PTO, sick leave & holidays; 401k.
Equal Opportunity Employer: Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected class.

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