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Program Navigator Jobs (NOW HIRING)

Palmer Scholars

Navigator

Lakewood, WA · On-site

$23 - $25/hr

The Navigator will support Palmer Scholars' efforts to ensure Scholars enrolled in our Palmer Pathways program are exposed to a variety of postsecondary career and educational opportunities. The ...

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient ...

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient ...

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient ...

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient ...

cbi

Lead Navigator

Phoenix, AZ

$19.50 - $25.75/hr

Lead Navigator Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient ...

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Program Navigator information

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$11K

$62.9K

$80.5K

How much do program navigator jobs pay per year?

As of Sep 2, 2026, the average yearly pay for program navigator in the United States is $62,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What is a program navigator?

A Program Navigator is a professional who guides individuals through complex programs, services, or systems, often in healthcare, education, or social services. They help clients understand their options, complete necessary paperwork, and connect with resources. Program Navigators act as advocates and liaisons, ensuring clients receive the support they need to achieve their goals. Their role is especially important for people who may face barriers to accessing services or who need help coordinating multiple resources.

How does a program navigator typically collaborate with other departments to support participants' success?

Program Navigators play a crucial role in bridging communication between participants and various internal teams, such as case management, academic advising, and external service providers. They regularly coordinate with these departments to ensure participants have access to all necessary resources and support. Effective collaboration often involves attending cross-functional meetings, sharing updates, and advocating for participant needs. This teamwork helps create a seamless experience for participants and fosters a supportive environment that promotes their success.

What are the key skills and qualifications needed to thrive as a program navigator, and why are they important?

To thrive as a Program Navigator, you need a background in social services, case management, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with client management software, resource databases, and sometimes certification in areas like peer support or counseling is valuable. Exceptional interpersonal skills, cultural competency, and problem-solving abilities help build trust and effectively guide clients through complex systems. These skills ensure that clients receive comprehensive support, leading to improved outcomes and program success.

What is the difference between Program Navigator vs Case Manager?

AspectProgram NavigatorCase Manager
Required CredentialsTypically a bachelor's degree in social work, public health, or related fieldOften a bachelor's degree in social work, counseling, or related field, sometimes with certification
Work EnvironmentCommunity programs, healthcare facilities, government agenciesHealthcare settings, social service agencies, community organizations
Employer & Industry UsageUsed by government agencies, nonprofits, and healthcare providers to guide clients through programsCommonly employed in social services, healthcare, and mental health sectors to coordinate client care

Program Navigators and Case Managers both assist clients in accessing services, but Program Navigators primarily guide clients through program options and eligibility, while Case Managers focus on ongoing support and service coordination. The roles often overlap, but Navigators tend to have a broader focus on program enrollment, whereas Case Managers provide more comprehensive case oversight.

What qualifications do you need to be a Program Navigator?

Program Navigators typically need a bachelor's degree in a relevant field such as social work, public health, or community development. Strong communication, organizational skills, and experience with program coordination or case management are also important; some roles may require certifications or training in specific areas.
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Program Navigator jobs near you
Infographic showing various Program Navigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,921 per year, or $30.3 per hour.

Greenville Together Community Navigator

United Way of Greenville

Greenville, SC • On-site

$18.50 - $24.50/hr

Full-time

Medical, Dental, Vision

Re-posted 20 days ago

Job description

GREENVILLE TOGETHER: COMMUNITY NAVIGATOR

About Greenville Together

Greenville’s United Effort to Functionally End Homelessness

Greenville Together: A Home for All is a coordinated, community-wide initiative—backed by United Way of Greenville County—committed to functionally ending unsheltered homelessness in Greenville. Our goal is to prevent homelessness whenever possible, and when it does occur, ensure it is rare, brief, and non-recurring through a comprehensive, systems-level response.

Position Title: Community Navigator
Reports To: Housing Program Manager

Position Summary

Community Navigators work directly with individuals experiencing homelessness to support rapid placement into permanent housing through Greenville Together’s Rapid Exit, Shelter to Home, and Street-to-Home programs. Navigators carry a blended caseload, providing housing-focused, short-term support that emphasizes speed, stabilization, and participant choice. This role is field-based, relationship-driven, and critical to frontline housing outcomes.

Key Responsibilities

Participant Engagement + Housing Support

  • Engage individuals in shelters and unsheltered settings through warm referrals and outreach coordination.

  • Conduct assessments, gather required documentation, and develop housing plans.

  • Prepare participants for housing placement and support move-in processes.

Housing Coordination

  • Work closely with the Systemwide Housing Navigator to identify and secure housing units.

  • Coordinate with landlords, shelters, outreach teams, and partners to support placements.

  • Assist participants with flex fund requests and immediate stabilization needs.

Stabilization + Follow-Up

  • Provide short-term, light-touch stabilization support (typically 30–90 days).

  • Monitor participant progress and address barriers to housing stability.

  • Maintain accurate participant records and documentation.

Field-Based Work

  • Conduct regular fieldwork, including shelter visits, community meetings, and engagement in unsheltered locations.

  • Respond flexibly to urgent needs in fast-paced environments.

Qualifications

  • 2+ years of experience in homeless services, outreach, case management, housing navigation, or related human services work. Relevant lived experience may be considered in place of formal work history where appropriate.

  • Associate’s or Bachelor’s degree in social work, human services, or a related field preferred, but not required.

  • Relevant experience and/or lived experience related to homelessness or housing instability will be strongly considered.

  • Strong interpersonal, communication, and engagement skills.

  • Comfort working in community-based and non-traditional settings.

  • Commitment to trauma-informed, person-centered practice.

United Way of Greenville County offers competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include health, dental and vision insurance where United Way of Greenville County pays generously towards the cost of these benefits for employees and their families.

United Way of Greenville County is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.