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Program Navigator Jobs (NOW HIRING)

AbsoluteCare

Patient Navigator - 2916

Philadelphia, PA · On-site

$20.25 - $27.50/hr

Work closely with other program navigators to plan and conduct navigation and outreach activities. 30% Program Coordination * Work with Senior Manager of HIV/ ID and local market leadership to ...

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$11K

$62.9K

$80.5K

How much do program navigator jobs pay per year?

As of May 28, 2026, the average yearly pay for program navigator in the United States is $62,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Navigator, and why are they important?

To thrive as a Program Navigator, you need a background in social services, case management, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with client management software, resource databases, and sometimes certification in areas like peer support or counseling is valuable. Exceptional interpersonal skills, cultural competency, and problem-solving abilities help build trust and effectively guide clients through complex systems. These skills ensure that clients receive comprehensive support, leading to improved outcomes and program success.

How does a Program Navigator typically collaborate with other departments to support participants' success?

Program Navigators play a crucial role in bridging communication between participants and various internal teams, such as case management, academic advising, and external service providers. They regularly coordinate with these departments to ensure participants have access to all necessary resources and support. Effective collaboration often involves attending cross-functional meetings, sharing updates, and advocating for participant needs. This teamwork helps create a seamless experience for participants and fosters a supportive environment that promotes their success.

What is a Program Navigator?

A Program Navigator is a professional who guides individuals through complex programs, services, or systems, often in healthcare, education, or social services. They help clients understand their options, complete necessary paperwork, and connect with resources. Program Navigators act as advocates and liaisons, ensuring clients receive the support they need to achieve their goals. Their role is especially important for people who may face barriers to accessing services or who need help coordinating multiple resources.

What is the difference between Program Navigator vs Case Manager?

AspectProgram NavigatorCase Manager
Required CredentialsTypically a bachelor's degree in social work, public health, or related fieldOften a bachelor's degree in social work, counseling, or related field, sometimes with certification
Work EnvironmentCommunity programs, healthcare facilities, government agenciesHealthcare settings, social service agencies, community organizations
Employer & Industry UsageUsed by government agencies, nonprofits, and healthcare providers to guide clients through programsCommonly employed in social services, healthcare, and mental health sectors to coordinate client care

Program Navigators and Case Managers both assist clients in accessing services, but Program Navigators primarily guide clients through program options and eligibility, while Case Managers focus on ongoing support and service coordination. The roles often overlap, but Navigators tend to have a broader focus on program enrollment, whereas Case Managers provide more comprehensive case oversight.

More about Program Navigator jobs
What cities are hiring for Program Navigator jobs? Cities with the most Program Navigator job openings:
What job categories do people searching Program Navigator jobs look for? The top searched job categories for Program Navigator jobs are:
Program Navigator jobs near you
NC Boost Navigator (Grant Funded 2031)

NC Boost Navigator (Grant Funded 2031)

Isothermal Community College

Spindale, NC • On-site

$17.50 - $23/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Information
Title NC Boost Navigator (Grant Funded 2031) Full or Part Time Full Time Number of Months 12 Months Proposed Date of Employment 06/03/2026 Work Schedule
Minimum 37.5-hour work week, with occasional evenings and weekends.
Permanent or Temporary Permanent Salary Band Commensurate with education and direct experience
Position Summary Information
Position Summary
The NC Boost Program Navigator (Grant Funded) will provide proactive academic advising and coaching to NC Boost students, using data to monitor progress and support at-risk individuals. Engage students through regular outreach and individualized success plans, collaborate with faculty and staff to coordinate resources and interventions, and support program recruitment, onboarding, and student engagement while maintaining accurate records. 
Responsibilities
Essential Functions

  • Deliver proactive, holistic academic advising and intrusive coaching for assigned Boost students. 
  • Review and monitor student academic performance using institutional data systems, identify and support at-risk students. 
  • Conduct regular outreach via meetings, phone calls, and email to promote engagement, accountability, and goal attainment using individualized student success plans to address academic progress, personal development, and career goals of NC Boost Students   
  • Collaborate with faculty, advisors, and staff to coordinate interventions and connect Boost students with college and community resources.  
  • Assist with student recruitment, onboarding, and orientation for the Boost program  
  • Co-develop and co-facilitate, in cooperation with the Western Consortium Boost Director, student workshops, success seminars, and community-building events for NC Boost  
  • Maintain accurate and up-to-date records of all Boost student interactions, advising notes, and progress reports. 

Responsibilities
  • Participate in team meetings, assessment activities, and professional development opportunities associated with NC Boost  
  • Maintain a strong working relationship with the Western Consortium NC Boost Director 
  • Contribute to program data collection, reporting, and evaluation of outcomes associated with NC Boost 
  • Assist the Western Collaborative Boost Director in the creation and distribution of detailed reports on enrolled student data to support data-driven decisions for Boost.  
  • Assist the Western Collaborative Boost Director in the generation and analysis of CRM reports to assess applicant pools.  
  • Uphold the mission of the North Carolina Community College System, the NC Boost program, and partner colleges.  
  • Perform additional duties as assigned.  

*This position is grant funded through 2031*
Skills and Abilities
  • Strong organizational, interpersonal, and communication skills to build rapport with adult learners. 
  • Ability to manage caseload, analyze data, and use institutional systems for monitoring and reporting. 
  • Knowledge of academic advising practices, adult learning principles, student success strategies, and workforce pathways. 
  • Ability to maintain confidentiality, act with integrity, and provide proactive interventions. 
  • Strong attention to detail for documentation, reporting, and data-driven decision-making. 

Minimum Qualifications
  • Bachelor's degree from a regionally accredited institution in Education, Counseling, social sciences, or related field. 
  • Minimum of three years of experience in academic advising, student services, or related higher education roles  

*This position is grant funded through 2031*
Preferred Qualifications
  • Preferred: Master's degree in counseling, Higher Education, social sciences, or related discipline.  
  • Preferred: Two years of direct academic advising or success coaching experience. 

Posting Detail Information
Open Date 05/05/2026 Close Date Open Until Filled Yes Additional Information
Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at jobs@isothermal.edu or via phone at (828) 395-4200.

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