Program Manager Jobs in Friday Harbor, WA (NOW HIRING)

The didgwalic Wellness Center is seeking a dedicated Registered Nurse Care Manager to join our integrated care clinic that combines primary care, behavioral health, and opiate treatment all in one place. This is an excellent opportunity to be employed in an environment that believes in the holistic approach to healthcare and demonstrates a commitment to employee wellbeing by providing a supportive environment that encourages personal and professional growth.

The schedule for this position is Monday through Friday, 6:00am to 2:00pm.

At didgwalic Wellness Center, we prioritize the well-being of our patients and staff alike. We offer our employees an excellent total compensation package that includes some of the following. If this sounds like an opportunity you’re interested in exploring further, please apply today!

Some of Our Benefits Include:

• Competitive base compensation and benefit package.
• Comprehensive health, dental, and vision insurance
• Employer-paid life insurance, AD&D, short- and long-term disability
• 401(k) Retirement Plan with up to a 4% employer matching
• 4+ weeks of Paid Time Off (PTO)
• 13 paid holidays observed
• Great working hours for work-life balance

Job Summary:

Registered Nurse (RN) Care Manager manages high-risk patients who are dealing with addiction and collaborates with the care team to develop and update an individual care plan, manage medications, and support patients. The RN Care Manager serves as an advocate for an individual’s healthcare needs and is dedicated to enhancing the health status of the community.  Although focused on high-risk patients, the working RN is a part of the overall medical team.

Duties/Responsibilities:

• Partners with Providers, LPNs, and Medical Assistants in client/patient care.
• Assists with the identification of patients with special health care needs/chronic diseases.
• Develops a method of tracking patient compliance with clinical guidelines and the plan of care.
• Uses an empathetic and positive approach to engage clients in shared decision-making and in collaboration to develop care plans.
• Ensures patient confidentiality as defined by HIPAA and the medical facility.
• In partnership with didgwalic Leadership, develop objective measures of performance with a clear process for implementing CQI (Continuous Quality Improvement).
• Develops, conducts, and evaluates formal or informal in-services and programs with a focus on the highest risk groups
• Offer one-on-one educational support for each risk group or an individual patient, tied to best practice methodology, Addiction Care Models, and trauma-informed care.
• Partner with all departments to ensure that clients’ needs are met (e.g., housing, food insecurity, mental health)
• Develops and maintains client files to meet all local, state, and federal program requirements.
• Integrate harm reduction principles and strategies to mitigate health risks and improve patient outcomes.
• Other duties as assigned by the Nursing Manager.

Required Skills/Abilities:

• Knowledge of the current medical practices in primary care, mental health, and addiction medicine.
• Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Good empathy, as well as personal and ethical boundaries.
• Excellent attention to detail and ability to balance competing priorities.
• Ability to work in a cross-cultural environment, understands the social and cultural context of the patients at the didgalic Wellness Center. Understanding the role of trauma, historical, community, family, and personal in wellness and recovery.
• Understands and adheres to state (RCW, WAC) and federal confidentiality regulations (42 CFR part 2).
• Effective communication; written, verbal, and interpersonal skills, including conflict resolution.
• Basic computer and software experience using MS Office products.

Education and Experience:

• Must be a Licensed Registered Nurse in good standing with the State of Washington.
• Five years’ experience of professional work as a Registered Nurse is desirable.
• Bachelor of Nursing (BSN) preferred.
• Previous substance abuse treatment and/or primary care experience strongly preferred.
• Addiction Nursing Certification, or obtained within 1.5 years of employment in this role.
• BLS required

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing and bending.
• You must be able to lift 50 pounds at times.
• Frequent exposure to chemicals, bloodborne pathogens, and patient body fluids.