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Program Director II, MD/DO (Hybrid)
Chicago, IL
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Program Director II, MD/DO (Hybrid) on our Mission Operations team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a clinician this role leads AMA's 1:1 and one-to-many strategic advisory conversations with health systems, helping organizations understand and advance their well-being practices. This role is responsible for facilitating discussions, leading report-outs on Organizational Biopsy results, and advising leaders on AMA's frameworks and activation tools and drawing on experience in leading change in a health system. This role will represent the AMA as a physician associated with this work at national conferences. This role contributes to the development of toolkits, presentations, and other resources, and feeds insights from the field back into product and activation strategy. This role also serves as Joy in Medicine reviewer and thought partner to ensure fidelity to the AMA's well-being framework and evaluative criteria
This role is recognized as an external thought leader within a strategic business unit or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within the field. This role proactively identifies and solves problems that impact the management and direction of the AMA and influences strategy development and long-term planning
RESPONSIBILITIES:
Client Advisory and Thought Leadership
• Lead strategic 1:1 and small group conversations on well-being with health systems, including preparation, facilitation, and follow-up guidance; build relationships with other physician leaders to grow the program.
• Lead Organizational Biopsy report-outs for leadership teams at participating organizations and 1:1 coaching sessions with senior physician leaders at Health System Partner member organizations.
• Drawing on AMA's compendium of presentations and resources, prepare tailored talk tracks and supplemental slides, infused with professional experience, clinical knowledge, and knowledge of the specific client.
• Partner with other members of the MMX, Organizational Biopsy, and Joy in Medicine service teams on individual and global client acquisition, retention, engagement, and growth strategy and/or activities.
• Represent the AMA's well-being work as a physician in external forums, including multiple speaking engagements at conferences or other events per quarter.
• Serve as a member of the Joy in Medicine application review panel.
Resource Development
• Contribute expertise and insight to toolkits, facilitation guides, Steps Forward content, webinars, and other activation resources through a combination of direct authoring and providing input.
• Translate recurring advisory needs into practical, reusable materials for the AMA's well-being work with health systems.
• Collaborate with the Activation Director, Product Director, and program operations teams to refine program content and deliverables to reflect physician perspective and workflow as well as current clinical context in health systems.
• Cultivate and document a personal library of examples, insights, and stories drawn from conversations and literature review that enrich client advisory work and reflect emerging best practice in the wellbeing terrain.
• Produce clinical content and deliverables on a predictable cadence (e.g., monthly or quarterly content calendar) to support program evolution and value creation.
• Support the documentation of client activities and information in any CRMs, trackers, or other knowledge management system as prescribed by program standard operating procedures.
Market Insights and Program Strategy
• Participate in and/or lead cross functional program evaluation and improvement projects to update operations, enhance value, and pilot new approaches.
• Translate insights from client interactions and speaking engagements into product and activation strategy, highlighting emerging needs, opportunities, trends, and patterns.
• Provide input as a subject matter expert into the evolution of Joy in Medicine criteria, Organizational Biopsy question sets, and the overall conceptual framework for well-being grounded to ensure they reflect emerging best practice and current clinical context.
• Identify gaps in current tools, process, and approaches and recommend opportunities for improvement.
• Champion the lived experience of clinicians and the realities of current clinical and health system context in internal strategy discussions to ensure program offerings remain grounded in real-world use.
May include other responsibilities as assigned
REQUIREMENTS:

1. MO or DO required
2. 10+ years of experience in executing large scale change initiatives in a health system as part of the medical staff, ideally including physician
   well-being work.
3. Experience leading high-trust, 1:1 and group strategic conversations with senior health system and physician leaders; deep understanding of change management, current clinical context, well-being.
4. Deep experience with and/or expertise in physician well-being work.
5. Proven ability to design and lead structured advisory conversations with senior health system leaders, including preparation, facilitation, synthesis of insights, and follow-up guidance.
6. Experience delivering assessment-based report-outs and coaching conversations, translating qualitative and quantitative inputs into clear findings, implications, and recommendations.
7. Ability to apply shared frameworks, criteria, and tools consistently, customizing talk tracks and materials to client context while maintaining alignment with core models and standards.
8. Demonstrated ability to identify patterns, gaps, and recurring needs and translate those insights into recommendations for program, tool, or process improvement.
9. Experience contributing subject-matter expertise to the evolution of frameworks, criteria, and research agendas in emerging topic areas where evidence is still developing.
10. Ability to collaborate effectively both with physician peers and with non-physician program operations staff on cross-functional projects
11. Excellent written communication skills, including the ability to independently develop clear, well structured slide decks and written materials for executive, clinical, and external audiences.
12. Overnight travel to US-based locations multiple times per quarter required.
13. Excellent verbal communication skills; demonstrated ability present in large group settings.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, scheduled for 30 hours a week with a salary range of $192,000-$259,000. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION