Call Quality Control Analyst I * Call Quality Control Analyst II * Call Quality Control Analyst III ... We offer benefits, programs, and perks that support you in every aspect of your life. * Medical ...
Call Quality Control Analyst I * Call Quality Control Analyst II * Call Quality Control Analyst III ... We offer benefits, programs, and perks that support you in every aspect of your life. * Medical ...
Quality Control Analyst - TX or CO (In Office)
The Woodlands, TX · On-site
$37.50 - $40.85/hr
A QC Analyst primarily conducts detailed audits of servicing functions to ensure accuracy ... program upon hire Employee Ambassador preferred banking products
New
Quality Control Analyst - TX or CO (In Office)
The Woodlands, TX · On-site
$37.50 - $40.85/hr
A QC Analyst primarily conducts detailed audits of servicing functions to ensure accuracy ... program upon hire Employee Ambassador preferred banking products
New
Quality Control Analyst - TX or CO (In Office)
$37.50 - $40.85/hr
A QC Analyst primarily conducts detailed audits of servicing functions to ensure accuracy ... program upon hire Employee Ambassador preferred banking products
New
Quality Control Analyst - TX or CO (In Office)
$37.50 - $40.85/hr
A QC Analyst primarily conducts detailed audits of servicing functions to ensure accuracy ... program upon hire Employee Ambassador preferred banking products
New
Senior Export Control Principal Analyst Job Vacancy TechTrans International provides language ... Provide guidance on export issues to NASA Program and Project Managers and Directorate Export ...
Senior Export Control Principal Analyst Job Vacancy TechTrans International provides language ... Provide guidance on export issues to NASA Program and Project Managers and Directorate Export ...
Senior Export Control Principal Analyst Job Vacancy TechTrans International provides language ... Provide guidance on export issues to NASA Program and Project Managers and Directorate Export ...
Senior Export Control Principal Analyst Job Vacancy TechTrans International provides language ... Provide guidance on export issues to NASA Program and Project Managers and Directorate Export ...
Quality Control Analyst II, Microbiology, Commercial
Houston, TX · On-site
$23 - $30.75/hr
Quality Control Analyst ll, Microbiology, Commercial Location: Houston, TX - Onsite Shift: 3rd ... Employee assistance programs. * Paid time off (PTO). Compensation for this role will be determined ...
Quality Control Analyst II, Microbiology, Commercial
Houston, TX · On-site
$23 - $30.75/hr
Quality Control Analyst ll, Microbiology, Commercial Location: Houston, TX - Onsite Shift: 3rd ... Employee assistance programs. * Paid time off (PTO). Compensation for this role will be determined ...
Quality Control Analyst ll, Microbiology, Commercial Location: Houston, TX - Onsite Shift: 3rd ... Employee assistance programs. * Paid time off (PTO). Compensation for this role will be determined ...
Quality Control Analyst ll, Microbiology, Commercial Location: Houston, TX - Onsite Shift: 3rd ... Employee assistance programs. * Paid time off (PTO). Compensation for this role will be determined ...
The Analyst, Inventory Control 2 conducts thorough analysis and reconciliation of all inventory and ... Training programs are available to help guide team members and develop new skills. * Growth ...
The Analyst, Inventory Control 2 conducts thorough analysis and reconciliation of all inventory and ... Training programs are available to help guide team members and develop new skills. * Growth ...
Analyst, Inventory Control 2
Houston, TX · On-site
The Analyst, Inventory Control 2 conducts thorough analysis and reconciliation of all inventory and ... Training programs are available to help guide team members and develop new skills. * Growth ...
Analyst, Inventory Control 2
Houston, TX · On-site
The Analyst, Inventory Control 2 conducts thorough analysis and reconciliation of all inventory and ... Training programs are available to help guide team members and develop new skills. * Growth ...
The Analyst, Inventory Control 2 conducts thorough analysis and reconciliation of all inventory and ... Training programs are available to help guide team members and develop new skills. * Growth ...
Quick apply
The Analyst, Inventory Control 2 conducts thorough analysis and reconciliation of all inventory and ... Training programs are available to help guide team members and develop new skills. * Growth ...
The Analyst, Inventory Control 2 conducts thorough analysis and reconciliation of all inventory and ... Training programs are available to help guide team members and develop new skills. * Growth ...
Quick apply
The Analyst, Inventory Control 2 conducts thorough analysis and reconciliation of all inventory and ... Training programs are available to help guide team members and develop new skills. * Growth ...
Sr Analyst Cost Control
$65.80K - $78.50K/yr
As a Senior Analyst, Cost Control, you will play a critical role supporting Safety and Reliability ... Work concurrently across multiple projects, programs, and teams, prioritizing effectively to meet ...
Sr Analyst Cost Control
$65.80K - $78.50K/yr
As a Senior Analyst, Cost Control, you will play a critical role supporting Safety and Reliability ... Work concurrently across multiple projects, programs, and teams, prioritizing effectively to meet ...
Internal Control Compliance Senior Analyst
Houston, TX · On-site
$100K - $110K/yr
No travel expected Internal Control Compliance Senior Analyst will support the Client's compliance ... Internal Audit, PPA (Professional Program for Accounting) or similar type program is preferred. * 3 ...
Quick apply
Internal Control Compliance Senior Analyst
Houston, TX · On-site
$100K - $110K/yr
No travel expected Internal Control Compliance Senior Analyst will support the Client's compliance ... Internal Audit, PPA (Professional Program for Accounting) or similar type program is preferred. * 3 ...
Senior Control Engineer
Mckinney, TX · On-site
$88.03K - $132.04K/yr
Design, develop, and program control systems using Allen Bradley and Siemens PLCs. * Implement and ... Excellent problem-solving and analytical skills. * Strong communication and teamwork abilities.
Quick apply
Senior Control Engineer
Mckinney, TX · On-site
$88.03K - $132.04K/yr
Design, develop, and program control systems using Allen Bradley and Siemens PLCs. * Implement and ... Excellent problem-solving and analytical skills. * Strong communication and teamwork abilities.
Senior Control Engineer
Mckinney, TX · On-site
$88.03K - $132.04K/yr
Design, develop, and program control systems using Allen Bradley and Siemens PLCs. * Implement and ... Excellent problem-solving and analytical skills. * Strong communication and teamwork abilities.
Quick apply
Senior Control Engineer
Mckinney, TX · On-site
$88.03K - $132.04K/yr
Design, develop, and program control systems using Allen Bradley and Siemens PLCs. * Implement and ... Excellent problem-solving and analytical skills. * Strong communication and teamwork abilities.
Quality Control Analyst - The Woodlands, TX (In Office)
The Woodlands, TX · On-site
$21.50 - $28.75/hr
A QA Analyst primarily conducts detailed audits of loan files to ensure accuracy, completeness, and ... program upon hire Employee Ambassador preferred banking products
Quality Control Analyst - The Woodlands, TX (In Office)
The Woodlands, TX · On-site
$21.50 - $28.75/hr
A QA Analyst primarily conducts detailed audits of loan files to ensure accuracy, completeness, and ... program upon hire Employee Ambassador preferred banking products
Quality Control Analyst - The Woodlands, TX (In Office)
The Woodlands, TX · On-site
$21.50 - $28.75/hr
A QA Analyst primarily conducts detailed audits of loan files to ensure accuracy, completeness, and ... program upon hire Employee Ambassador preferred banking products
Quality Control Analyst - The Woodlands, TX (In Office)
The Woodlands, TX · On-site
$21.50 - $28.75/hr
A QA Analyst primarily conducts detailed audits of loan files to ensure accuracy, completeness, and ... program upon hire Employee Ambassador preferred banking products
Quality Scientist
Plano, TX · On-site
The Quality Scientist partners closely with QC, Analytical Development, Manufacturing, and QA teams ... Drive continuous improvement of the analytical qualification/validation program through data ...
Quality Scientist
Plano, TX · On-site
The Quality Scientist partners closely with QC, Analytical Development, Manufacturing, and QA teams ... Drive continuous improvement of the analytical qualification/validation program through data ...
The Quality Scientist partners closely with QC, Analytical Development, Manufacturing, and QA teams ... Drive continuous improvement of the analytical qualification/validation program through data ...
The Quality Scientist partners closely with QC, Analytical Development, Manufacturing, and QA teams ... Drive continuous improvement of the analytical qualification/validation program through data ...
Program Control Analyst information
See Texas salary details
$50.3K - $57K
15% of jobs
$57K - $63.8K
5% of jobs
$63.8K - $70.5K
4% of jobs
$71.3K is the 25th percentile. Wages below this are outliers.
$70.5K - $77.2K
9% of jobs
$77.2K - $84K
11% of jobs
$84K - $90.7K
4% of jobs
The median wage is $91.8K / yr.
$90.7K - $97.4K
6% of jobs
$97.4K - $104.2K
2% of jobs
$108.6K is the 75th percentile. Wages above this are outliers.
$104.2K - $110.9K
27% of jobs
$110.9K - $117.6K
3% of jobs
$117.6K - $124.4K
13% of jobs
$50.3K
$91.7K
$124.4K
How much do program control analyst jobs pay per year?
What are the key skills and qualifications needed to thrive as a Program Control Analyst, and why are they important?
How does a Program Control Analyst typically interact with project managers and finance teams on a daily basis?
What are Program Control Analysts?

Full-time
Medical, Dental, Vision, Retirement
Posted 10 days ago
Newrez rating
5.7
Based on 22 frontline employees who took The Breakroom Quiz
Job description
At Newrez, we bring big thinkers and caring doers together to make home happen. We're a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that's why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
Primary Function
Support the organization's ongoing commitment to high-quality, consistent interactions between homeowners and customer-facing agents by leading the Quality Control (QC) team. The Supervisor is responsible for managing the Quality Control staff, ensuring consistent application of company standards across audits, assisting with audit research, compliance monitoring, and compliance testing.
Direct Reports
- Call Quality Control Analyst I
- Call Quality Control Analyst II
- Call Quality Control Analyst III
Principal Duties
- Supervise and provide guidance to Quality Control Analysts by answering questions and clarifying monitoring and testing requirements.
- Track, monitor, and measure employee performance according to department standards. Provide feedback monthly.
- Oversee and facilitate the training of new employees.
- Review and approval of all employee time records.
- Maintain training and support materials.
- Maintain process and procedure documentation and create process and procedure documentation where it does not currently exist.
- Prepare and submit departmental metrics and QC audit results on a timely basis.
- Proactively oversee QC audit schedule and ensure all audit responses are complete, accurate, and provided timely.
- Escalate issues to manager as identified via quality control and dispute reviews.
- Create employee Improvement Action Plan for Quality Control Analyst's success.
- Manage the Call Monitoring Inbox timely and accurately.
- Address call audit disputes timely and accurately.
- Maintain detailed audit records using spreadsheets and databases and deliver monthly reporting to senior management on QC operations.
- Conduct audits to assist in identifying operational risks and escalating issues to Compliance management.
- Research and review accounts, items, or processes selected for audit as necessary.
- Perform secondary QC reviews of Call Quality Control Analysts to ensure adherence to standards and consistency in outcomes.
- Partner with leadership as a Quality Control liaison to functional business areas.
- Partner with business lines to create and validate remediation plans.
- Assist in QC completion of all internal, vendor, investor, and all other required QC audits.
- Perform other duties as assigned by management.
Education and Experience Requirements
- High School Diploma or equivalent required.
- Bachelor's degree preferred.
- 6+ years mortgage servicing experience.
- Prior supervisory experience preferred.
- Experience in Call Center or Call Audit processes
- Experience analyzing basic processes and data for all supported business units.
Knowledge, Skill, and Ability Requirements
- Proficient in Microsoft Word and Excel.
- Knowledge of ACES (a plus, not a requirement)
- Excellent communication skills.
- Strong knowledge and understanding of mortgage industry, servicing regulations, and GSE guidelines are required.
- Strong skill set for organization and attention to detail.
- Strong research and follow-up skills.
- Ability to meet strict deadlines.
- Self-Motivated.
- Ability to work independently with minimal supervision.
- Strong analytical, problem solving and mathematical skills.
- Ability to work overtime as needed.
- Ability to work well with others across department.
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
Why Newrez
We're a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.
Company Benefits:
We offer benefits, programs, and perks that support you in every aspect of your life.
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
- Adoption Assistance
- Tuition & Certification reimbursement
- Employee Mortgage Loan Program
- The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW:
Through Newrez NOW, our Corporate Social Responsibility program, you'll have opportunities to give back, lead, and make a difference.
- 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
- Matching Gifts Program - dollar-for-dollar up to $1,000
- Access to grants, nonprofit resources, and volunteer opportunities
- More than $6,000,000 donated since 2020
- 1 in 5 employees participates in at least one Employee Resource Group (ERG)
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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About Newrez
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
5,001 - 10,000 Employees
Headquarters location
Fort Washington, PA, US
Year founded
2008