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Professional Service Jobs (NOW HIRING)

Client Service Professional

Santa Ana, CA ยท On-site

$26.50 - $29/hr

About the Role The Client Service Professional serves as a trusted resource for assigned clients by providing responsive support, proactive communication, and day-to-day guidance related to HR and ...

The Senior Professional Services Manager (SPSM) is accountable for the overall success of services ... Service Design and Development: * Collaborate with clients and pre-sales to design tailored service ...

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Professional Service information

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$11K

$62.8K

$78K

How much do professional service jobs pay per year?

As of May 30, 2026, the average yearly pay for professional service in the United States is $62,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Professional Services, and why are they important?

To thrive in Professional Services, you need strong analytical abilities, industry-specific knowledge, and typically a relevant bachelor's degree or higher. Familiarity with project management tools, CRM systems, and, in some cases, certifications such as PMP or Six Sigma are beneficial. Exceptional interpersonal skills, adaptability, and effective communication set top performers apart in client-facing roles. These skills are crucial for delivering value to clients, managing complex projects, and maintaining high standards of service in a competitive environment.

How do professionals in service roles typically collaborate with other departments to deliver client solutions?

Professionals in service roles often work closely with departments such as sales, product development, and customer support to ensure the best outcomes for clients. Regular cross-functional meetings and project updates help align everyone on client goals and service delivery expectations. Effective communication and a collaborative mindset are key, as service professionals often act as the bridge between clients and internal teams, translating client needs into actionable tasks. This collaborative approach not only improves client satisfaction but also helps professionals build a broad network within the organization.

What are professional services?

Professional services refer to specialized services provided by individuals or firms with expertise in particular fields, such as law, accounting, consulting, engineering, or IT. These services typically require advanced training, certification, or professional licenses. Companies and individuals hire professional service providers to help with complex tasks, problem-solving, or strategic advice that goes beyond general business operations. Examples include legal advice, tax planning, management consulting, and software implementation. The goal is to deliver value through expert knowledge and tailored solutions.

What is the difference between Professional Service vs Consultant?

AspectProfessional ServiceConsultant
Required CredentialsCertifications, licenses, specialized trainingExpertise, industry experience, certifications (if applicable)
Work EnvironmentClient sites, offices, project-basedAdvisory roles, project-based, client meetings
Employer & Industry UsageConsulting firms, professional service providersConsulting firms, independent consultants, agencies
Common Search & ComparisonYesYes

Professional Service and Consultant roles often overlap, but Professional Service typically refers to specialized, credentialed work provided by firms or individuals offering ongoing, structured services. Consultants focus on advising and problem-solving, often on a project basis. Both roles require expertise and industry knowledge, but Professional Services tend to involve more formalized processes and certifications.

More about Professional Service jobs
What cities are hiring for Professional Service jobs? Cities with the most Professional Service job openings:
What are the most commonly searched types of Service jobs? The most popular types of Service jobs are:
What states have the most Professional Service jobs? States with the most job openings for Professional Service jobs include:
Infographic showing various Professional Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,750 per year, or $30.2 per hour.
Senior Professional Services Consultant

Senior Professional Services Consultant

WalkMe

New York, NY โ€ข Hybrid

Full-time

Posted 25 days ago


Job description

Industry leader? Well, how about an industry creator?!
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At WalkMe, now an SAP company, weโ€™re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, weโ€™re transforming how enterprises interact with their technology.
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So, if youโ€™re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

The Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. The Professional Services Consultant will report to a Professional Services Manager.
What You'll Own
  • WalkMe Implementation: Design, build, and implement interactive experiences for our customers to enhance their end-user onboarding experience, accelerate feature adoption, and drive business impact.
  • Consultation: Work closely with customer application owners to understand their business objectives, pain points, and end-user needs. Provide expert advice and recommend WalkMe solutions that align with their goals and improve user experiences.
  • Project Management: Lead end-to-end WalkMe projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget. Effectively manage project risks and provide regular status updates to all involved parties.
  • Training and Enablement: Conduct training sessions for customers on WalkMe best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications.
  • Troubleshooting: Identify and resolve any issues related to WalkMe implementation, ensuring smooth functionality across different platforms and devices.
  • Collaboration: Foster strong cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders.
  • Continuous Learning: Stay updated with the latest trends and advancements in WalkMe and digital adoption technologies.ย 
  • Consultative Sales Mindset: Ability to identify expansion opportunities where WalkMe could solve problems in other departments or applications within the customer's organization.
  • Solution Architecture & Mapping: Translate complex business processes into logical WalkMe solutions with high technical integrity; ensuring every build is architecturally sound, aligned with business KPIs, and designed for a frictionless end user journey that accelerates digital adoption.
What You Need to Succeed
  • Previous experience with the WalkMe platform or other similar user guidance and onboarding tools is a plus.
  • Strong understanding of user behavior and how to improve user engagement through WalkMe.
  • Familiarity with HTML, CSS, and JavaScript to customize and integrate WalkMe elements into web applications.
  • Analytical mindset, capable of interpreting data to make data-driven decisions and optimize WalkMe implementations.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Attention to detail, ensuring WalkMe elements are visually appealing, user-friendly, and aligned with our brand guidelines.
  • Problem-solving skills, capable of troubleshooting and resolving issues related to WalkMe implementations.
  • Experience in project management, demonstrating the ability to coordinate tasks effectively within timeline and resources.
  • Experience working in an agile development environment is a plus.
  • 7+ years of experience in Professional Services, Implementation Consulting, or Customer Success.
  • 3+ years of SaaS experience.
  • Bachelor's degree in a relevant field preferred.
What Sets Us Apart
  • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.ย  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
  • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
  • Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMeโ€™s annual Wellness Month every Julyโ€”because your well-being matters all year long.
  • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
  • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
  • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
  • Robust Retirement Contributions: Ask HR about the specific offerings for your region!
  • SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The total OTE for this role including base pay and variable is between $110,000 and $140,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
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WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
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TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.