Company Overview Emergency Plumbing Heating & Air is a rapidly growing family-owned and operated Plumbing and HVAC company serving customers throughout the region since 1977. We are dedicated to
Company Overview Emergency Plumbing Heating & Air is a rapidly growing family-owned and operated Plumbing and HVAC company serving customers throughout the region since 1977. We are dedicated to
Customer Experience Professional/Dispatcher
Delaware, OH · On-site
$16 - $18/hr
Company Overview Emergency Plumbing Heating & Air is a rapidly growing family-owned and operated Plumbing and HVAC company serving customers throughout the region since 1977. We are dedicated to
Customer Experience Professional/Dispatcher
Delaware, OH · On-site
$16 - $18/hr
Company Overview Emergency Plumbing Heating & Air is a rapidly growing family-owned and operated Plumbing and HVAC company serving customers throughout the region since 1977. We are dedicated to
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness
Description Administrative Professional/Administrative Support Trainee Start Your Career in Insurance -Front Desk - Customer Service Focus Location: Canal Fulton, Ohio Full-time, on-site for the
Description Administrative Professional/Administrative Support Trainee Start Your Career in Insurance -Front Desk - Customer Service Focus Location: Canal Fulton, Ohio Full-time, on-site for the
Administrative Professional/Administrative Support Trainee
Canal Winchester, OH · On-site
$17.50 - $23/hr
Job Type Full-time Description Administrative Professional/Administrative Support Trainee Start Your Career in Insurance -Front Desk - Customer Service Focus Location: Canal Fulton, Ohio Full-time,
Administrative Professional/Administrative Support Trainee
Canal Winchester, OH · On-site
$17.50 - $23/hr
Job Type Full-time Description Administrative Professional/Administrative Support Trainee Start Your Career in Insurance -Front Desk - Customer Service Focus Location: Canal Fulton, Ohio Full-time,
Service Advisor
Pataskala, OH · On-site
Job Purpose: - The Service Advisor acts as the primary point of contact between the automotive service department and the customer. This role is responsible for ensuring customer satisfaction by
Service Advisor
Pataskala, OH · On-site
Job Purpose: - The Service Advisor acts as the primary point of contact between the automotive service department and the customer. This role is responsible for ensuring customer satisfaction by
Entry-Level Service Technician - Field
Columbus, OH · On-site
$23.78 - $36/hr
Building Your Career with ProLift Toyota Material Handling Are you mechanically inclined and looking for a long-term career instead of just another job? ProLift Toyota Material Handling is seeking
Quick apply
Entry-Level Service Technician - Field
Columbus, OH · On-site
$23.78 - $36/hr
Building Your Career with ProLift Toyota Material Handling Are you mechanically inclined and looking for a long-term career instead of just another job? ProLift Toyota Material Handling is seeking
Service Coordination Supervisor
Hilliard, OH · On-site
Service Coordination Supervisor Opportunity Summary: The Service Coordination Supervisor is accountable for scheduling precision, workflow accuracy, job aging control, and billing packet readiness to
Service Coordination Supervisor
Hilliard, OH · On-site
Service Coordination Supervisor Opportunity Summary: The Service Coordination Supervisor is accountable for scheduling precision, workflow accuracy, job aging control, and billing packet readiness to
Service Coordination Supervisor Opportunity Summary: The Service Coordination Supervisor is accountable for scheduling precision, workflow accuracy, job aging control, and billing packet readiness to
Quick apply
Service Coordination Supervisor Opportunity Summary: The Service Coordination Supervisor is accountable for scheduling precision, workflow accuracy, job aging control, and billing packet readiness to
Automotive Service Technician
Columbus, OH · On-site
$85K - $135K/yr
Automotive Service Technician Bob-Boyd Lincoln | Columbus, OH About Bob-Boyd Lincoln Bob-Boyd Lincoln is a premier Lincoln dealership serving Columbus and the surrounding Central Ohio communities. We
Automotive Service Technician
Columbus, OH · On-site
$85K - $135K/yr
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Automotive Service Technician
Columbus, OH · On-site
$85K - $135K/yr
Automotive Service Technician Bob-Boyd Lincoln | Columbus, OH About Bob-Boyd Lincoln Bob-Boyd Lincoln is a premier Lincoln dealership serving Columbus and the surrounding Central Ohio communities. We
Automotive Service Technician
Columbus, OH · On-site
$85K - $135K/yr
Automotive Service Technician Bob-Boyd Lincoln | Columbus, OH About Bob-Boyd Lincoln Bob-Boyd Lincoln is a premier Lincoln dealership serving Columbus and the surrounding Central Ohio communities. We
Automotive Service Technician
$85K - $135K/yr
Automotive Service Technician Bob-Boyd Lincoln | Columbus, OH About Bob-Boyd Lincoln Bob-Boyd Lincoln is a premier Lincoln dealership serving Columbus and the surrounding Central Ohio communities. We
Automotive Service Technician
$85K - $135K/yr
Automotive Service Technician Bob-Boyd Lincoln | Columbus, OH About Bob-Boyd Lincoln Bob-Boyd Lincoln is a premier Lincoln dealership serving Columbus and the surrounding Central Ohio communities. We
Automotive Service Technician
$85K - $135K/yr
Automotive Service Technician Bob-Boyd Lincoln | Columbus, OH About Bob-Boyd Lincoln Bob-Boyd Lincoln is a premier Lincoln dealership serving Columbus and the surrounding Central Ohio communities. We
Automotive Service Technician
$85K - $135K/yr
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Client Service Representative
Lancaster, OH · On-site
$14.50 - $19.75/hr
Client Service Representative VCA Morris is seeking an experienced Client Service Representative to join our team. VCA Morris has been established since 1964, it was a mixed practice serving
Client Service Representative
Lancaster, OH · On-site
$14.50 - $19.75/hr
Client Service Representative VCA Morris is seeking an experienced Client Service Representative to join our team. VCA Morris has been established since 1964, it was a mixed practice serving
If you're passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver
If you're passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver
Professional Service information
See salary details
$11K - $17.1K
0% of jobs
$17.1K - $23.2K
0% of jobs
$23.2K - $29.3K
0% of jobs
$29.3K - $35.4K
5% of jobs
$41K is the 25th percentile. Wages below this are outliers.
$35.4K - $41.5K
21% of jobs
$41.5K - $47.5K
0% of jobs
$47.5K - $53.6K
0% of jobs
$53.6K - $59.7K
0% of jobs
$59.7K - $65.8K
15% of jobs
The median wage is $69.1K / yr.
$65.8K - $71.9K
15% of jobs
$74.4K is the 75th percentile. Wages above this are outliers.
$71.9K - $78K
43% of jobs
$11K
$62.8K
$78K
How much do professional service jobs pay per year?

$16 - $18/hr
Full-time
Re-posted 23 days ago
Job description
Company Overview
Emergency Plumbing Heating & Air is a rapidly growing family-owned and operated Plumbing and HVAC company serving customers throughout the region since 1977. We are dedicated to delivering exceptional customer service, high-quality plumbing and HVAC solutions, and fostering strong community involvement with honest, upfront pricing and no high-pressure sales.
Job Summary
We are seeking an energetic and detail-oriented Customer Experience Professional - Service Dispatcher to join our dynamic team. In this vital role, you will coordinate service appointments, manage dispatching of technicians, and ensure seamless communication between customers, technicians, and suppliers. Your proactive approach will help us deliver prompt, reliable service while maintaining a positive customer experience from start to finish.
Responsibilities
- Schedule and dispatch service technicians efficiently using transportation management systems and GPS tools to optimize routes and response times
- Communicate clearly with customers via phone etiquette, providing updates and scheduling appointments with professionalism and enthusiasm
- Utilize data entry skills to accurately record service requests, technician assignments, and job details in systems such as Oracle Transportation Management and SyteLine
- Coordinate with warehouse teams for shipping & receiving of parts and equipment, ensuring timely availability for service calls
- Monitor fleet management systems to track technician locations, vehicle maintenance needs, and dispatch priorities
- Maintain detailed logs of all interactions using multi-line phone systems, AS400 platforms, and transportation management tools
- Collaborate with logistics teams to support supply chain operations and transportation planning efforts
Experience
- Prior experience in dispatching within logistics, freight, or transportation management environments preferred
- Strong analysis skills to troubleshoot scheduling conflicts or logistical issues quickly
- Familiarity with GIS (Geographic Information Systems), GPS technology, transportation planning software, and supply chain operations highly desirable
- Proficiency in using Oracle Transportation Management, SyteLine ERP system, AS400 platforms, and 3PL (third-party logistics) providers is a plus
- Excellent communication skills with the ability to handle complex situations calmly over multi-line phone systems
- Basic typing skills for efficient data entry; knowledge of shipping & receiving procedures beneficial
- Experience working in fast-paced environments requiring multitasking across transportation management systems and logistics coordination
Join us to be part of a dedicated team committed to delivering outstanding customer experiences through efficient dispatching, effective communication, and seamless logistics support. We value proactive professionals who thrive on building positive relationships while ensuring operational excellence!
Employment Type: FULL_TIMEAbout Emergency Plumbing Service
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Delaware, OH, US
Year founded
1977