We are dedicated to delivering exceptional customer service, high-quality plumbing and HVAC ... Job Summary We are seeking an energetic and detail-oriented Customer Experience Professional ...
We are dedicated to delivering exceptional customer service, high-quality plumbing and HVAC ... Job Summary We are seeking an energetic and detail-oriented Customer Experience Professional ...
Customer Experience Professional/Dispatcher
Delaware, OH · On-site
$16 - $18/hr
We are dedicated to delivering exceptional customer service, high-quality plumbing and HVAC ... Job Summary We are seeking an energetic and detail-oriented Customer Experience Professional ...
Customer Experience Professional/Dispatcher
Delaware, OH · On-site
$16 - $18/hr
We are dedicated to delivering exceptional customer service, high-quality plumbing and HVAC ... Job Summary We are seeking an energetic and detail-oriented Customer Experience Professional ...
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness ...
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness ...
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness ...
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness ...
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness ...
Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness ...
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Customer Service Professional (Remote)
Columbus, OH · Remote
$55K - $80K/yr
The Customer Service Professional (Remote) plays a critical role in delivering exceptional support to customers through multiple communication channels including phone, email, and chat. They handle ...
Posted today
Quick apply
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Customer Service Professional (Remote)
Columbus, OH · Remote
$55K - $80K/yr
The Customer Service Professional (Remote) plays a critical role in delivering exceptional support to customers through multiple communication channels including phone, email, and chat. They handle ...
Posted today
Be Seen First
Customer Service Professional (Remote)
Columbus, OH · Remote
$55K - $80K/yr
The Customer Service Professional (Remote) plays a critical role in delivering exceptional support to customers through multiple communication channels including phone, email, and chat. They handle ...
Posted today
Quick apply
Be Seen First
Customer Service Professional (Remote)
Columbus, OH · Remote
$55K - $80K/yr
The Customer Service Professional (Remote) plays a critical role in delivering exceptional support to customers through multiple communication channels including phone, email, and chat. They handle ...
Posted today
Be Seen First
Customer Service Professional (Remote)
Columbus, OH · Remote
$55K - $80K/yr
The Customer Service Professional (Remote) plays a critical role in delivering exceptional support to customers through multiple communication channels including phone, email, and chat. They handle ...
Posted today
Quick apply
Be Seen First
Customer Service Professional (Remote)
Columbus, OH · Remote
$55K - $80K/yr
The Customer Service Professional (Remote) plays a critical role in delivering exceptional support to customers through multiple communication channels including phone, email, and chat. They handle ...
Posted today
You deliver warm, professional service, whether in person, over the phone, or via email * You keep information accurate and organized * You manage multiple small tasks efficiently and with strong ...
You deliver warm, professional service, whether in person, over the phone, or via email * You keep information accurate and organized * You manage multiple small tasks efficiently and with strong ...
Administrative Professional/Administrative Support Trainee
Canal Winchester, OH · On-site
$17.50 - $23/hr
You deliver warm, professional service, whether in person, over the phone, or via email * You keep information accurate and organized * You manage multiple small tasks efficiently and with strong ...
Administrative Professional/Administrative Support Trainee
Canal Winchester, OH · On-site
$17.50 - $23/hr
You deliver warm, professional service, whether in person, over the phone, or via email * You keep information accurate and organized * You manage multiple small tasks efficiently and with strong ...
Service Advisor
Pataskala, OH · On-site
This role is responsible for ensuring customer satisfaction by providing professional, knowledgeable, and efficient service. The Service Advisor will manage the service process from initial customer ...
Service Advisor
Pataskala, OH · On-site
This role is responsible for ensuring customer satisfaction by providing professional, knowledgeable, and efficient service. The Service Advisor will manage the service process from initial customer ...
Entry-Level Service Technician - Field
Columbus, OH · On-site
$23.78 - $36/hr
No prior forklift repair experience required; we will provide the training, tools, and mentorship needed to become a professional technician! What You'll Do As an Entry-Level Service Technician, you ...
Quick apply
Entry-Level Service Technician - Field
Columbus, OH · On-site
$23.78 - $36/hr
No prior forklift repair experience required; we will provide the training, tools, and mentorship needed to become a professional technician! What You'll Do As an Entry-Level Service Technician, you ...
Service Coordination Supervisor
Hilliard, OH · On-site
Service Coordination Supervisor Opportunity Summary: The Service Coordination Supervisor is ... Join us for a career where you'll grow both personally and professionally in a welcoming, diverse ...
Service Coordination Supervisor
Hilliard, OH · On-site
Service Coordination Supervisor Opportunity Summary: The Service Coordination Supervisor is ... Join us for a career where you'll grow both personally and professionally in a welcoming, diverse ...
Service Coordination Supervisor Opportunity Summary: The Service Coordination Supervisor is ... Join us for a career where you'll grow both personally and professionally in a welcoming, diverse ...
Quick apply
Service Coordination Supervisor Opportunity Summary: The Service Coordination Supervisor is ... Join us for a career where you'll grow both personally and professionally in a welcoming, diverse ...
Automotive Service Technician
Columbus, OH · On-site
$85K - $135K/yr
We are known for delivering a refined, professional service experience that reflects the Lincoln brand's commitment to quality, craftsmanship, and customer care. Our service department is built ...
Automotive Service Technician
Columbus, OH · On-site
$85K - $135K/yr
We are known for delivering a refined, professional service experience that reflects the Lincoln brand's commitment to quality, craftsmanship, and customer care. Our service department is built ...
Automotive Service Technician
$85K - $135K/yr
We are known for delivering a refined, professional service experience that reflects the Lincoln brand's commitment to quality, craftsmanship, and customer care. Our service department is built ...
Automotive Service Technician
$85K - $135K/yr
We are known for delivering a refined, professional service experience that reflects the Lincoln brand's commitment to quality, craftsmanship, and customer care. Our service department is built ...
Automotive Service Technician
Columbus, OH · On-site
$85K - $135K/yr
We are known for delivering a refined, professional service experience that reflects the Lincoln brand's commitment to quality, craftsmanship, and customer care. Our service department is built ...
Automotive Service Technician
Columbus, OH · On-site
$85K - $135K/yr
We are known for delivering a refined, professional service experience that reflects the Lincoln brand's commitment to quality, craftsmanship, and customer care. Our service department is built ...
Automotive Service Technician
Columbus, OH · On-site
$85K - $135K/yr
We are known for delivering a refined, professional service experience that reflects the Lincoln brand's commitment to quality, craftsmanship, and customer care. Our service department is built ...
Automotive Service Technician
Columbus, OH · On-site
$85K - $135K/yr
We are known for delivering a refined, professional service experience that reflects the Lincoln brand's commitment to quality, craftsmanship, and customer care. Our service department is built ...
Client Service Representative
Lancaster, OH · On-site
$14.50 - $19.75/hr
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client ...
Client Service Representative
Lancaster, OH · On-site
$14.50 - $19.75/hr
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client ...
Negotiates the terms of the contract, including conditions, clauses, and service level agreements ... professional experience in other closely related industries. Knowledge, Abilities and Skills:
Negotiates the terms of the contract, including conditions, clauses, and service level agreements ... professional experience in other closely related industries. Knowledge, Abilities and Skills:
Professional Service information
See salary details
$11K - $17.1K
0% of jobs
$17.1K - $23.2K
0% of jobs
$23.2K - $29.3K
0% of jobs
$29.3K - $35.4K
5% of jobs
$41K is the 25th percentile. Wages below this are outliers.
$35.4K - $41.5K
21% of jobs
$41.5K - $47.5K
0% of jobs
$47.5K - $53.6K
0% of jobs
$53.6K - $59.7K
0% of jobs
$59.7K - $65.8K
15% of jobs
The median wage is $69.1K / yr.
$65.8K - $71.9K
15% of jobs
$74.4K is the 75th percentile. Wages above this are outliers.
$71.9K - $78K
43% of jobs
$11K
$62.8K
$78K
How much do professional service jobs pay per year?

$16 - $18/hr
Full-time
Re-posted 22 days ago
Job description
Company Overview
Emergency Plumbing Heating & Air is a rapidly growing family-owned and operated Plumbing and HVAC company serving customers throughout the region since 1977. We are dedicated to delivering exceptional customer service, high-quality plumbing and HVAC solutions, and fostering strong community involvement with honest, upfront pricing and no high-pressure sales.
Job Summary
We are seeking an energetic and detail-oriented Customer Experience Professional - Service Dispatcher to join our dynamic team. In this vital role, you will coordinate service appointments, manage dispatching of technicians, and ensure seamless communication between customers, technicians, and suppliers. Your proactive approach will help us deliver prompt, reliable service while maintaining a positive customer experience from start to finish.
Responsibilities
- Schedule and dispatch service technicians efficiently using transportation management systems and GPS tools to optimize routes and response times
- Communicate clearly with customers via phone etiquette, providing updates and scheduling appointments with professionalism and enthusiasm
- Utilize data entry skills to accurately record service requests, technician assignments, and job details in systems such as Oracle Transportation Management and SyteLine
- Coordinate with warehouse teams for shipping & receiving of parts and equipment, ensuring timely availability for service calls
- Monitor fleet management systems to track technician locations, vehicle maintenance needs, and dispatch priorities
- Maintain detailed logs of all interactions using multi-line phone systems, AS400 platforms, and transportation management tools
- Collaborate with logistics teams to support supply chain operations and transportation planning efforts
Experience
- Prior experience in dispatching within logistics, freight, or transportation management environments preferred
- Strong analysis skills to troubleshoot scheduling conflicts or logistical issues quickly
- Familiarity with GIS (Geographic Information Systems), GPS technology, transportation planning software, and supply chain operations highly desirable
- Proficiency in using Oracle Transportation Management, SyteLine ERP system, AS400 platforms, and 3PL (third-party logistics) providers is a plus
- Excellent communication skills with the ability to handle complex situations calmly over multi-line phone systems
- Basic typing skills for efficient data entry; knowledge of shipping & receiving procedures beneficial
- Experience working in fast-paced environments requiring multitasking across transportation management systems and logistics coordination
Join us to be part of a dedicated team committed to delivering outstanding customer experiences through efficient dispatching, effective communication, and seamless logistics support. We value proactive professionals who thrive on building positive relationships while ensuring operational excellence!
Employment Type: FULL_TIMEAbout Emergency Plumbing Service
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Delaware, OH, US
Year founded
1977