ZipRecruiter

Log In

1

Professional Merchant Services Jobs (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsProfessional Merchant Services Jobs

Professional Merchant Services information

See salary details

$8

$16

$21

How much do professional merchant services jobs pay per hour?

As of May 29, 2026, the average hourly pay for professional merchant services in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Professional Merchant Services vs Merchant Account Specialist?

AspectProfessional Merchant ServicesMerchant Account Specialist
CredentialsTypically no specific certifications required, but industry knowledge helpsOften requires understanding of banking and payment processing certifications
Work EnvironmentCorporate offices, sales environments, or remoteBanking institutions, payment processing companies, or financial services
Employer & IndustryPayment processing companies, merchant service providersBanks, financial institutions, or merchant service providers
Primary FocusProviding comprehensive merchant payment solutions and servicesManaging merchant accounts, onboarding, and troubleshooting

Professional Merchant Services generally refers to companies offering a range of payment processing solutions, while Merchant Account Specialists focus on managing and setting up individual merchant accounts. Both roles are integral to the payment industry but differ in scope and responsibilities.

What cities are hiring for Professional Merchant Services jobs? Cities with the most Professional Merchant Services job openings:
What are the most commonly searched types of Merchant Services jobs? The most popular types of Merchant Services jobs are:
What states have the most Professional Merchant Services jobs? States with the most job openings for Professional Merchant Services jobs include:
Professional Merchant Services jobs near you

Customer Support - Merchant Services

Source One Payment Solutions

Commerce, CA

Full-time

Posted 23 days ago

Job description

JOB HOURS: Monday - Friday 9am - 5pm

JOB LOCATION:6055 E Washington Blvd.Commerce, CA 90040

JOB OVERVIEW

Source One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to merchants throughout the U.S. states.

JOB DESCRIPTIONThe Merchant Account Support Agent will be part of our Operations Department and will be responsible for supporting the business and technical needs of our growing merchant base. You will be assisting existing merchants with their merchant services accounts through e-mail, phone calls and the CRM as well as assisting and providing sales agent support.

RESPONSIBILITIES AND DUTIES

  • Provide extraordinary client service to merchants via inbound phone calls, email or chat.
  • Provide extraordinary service and sales support to agents and partners.
  • Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
  • Answer merchant questions and resolves customer support problems related to billing, account management and troubleshooting.
  • Help to ensure incoming requests are handled in a timely manner and communicating with other departments, managers, and Business Consultants.
  • Thoroughly describe and document work using call ticketing systems.
  • Update the ticketing system and advance tickets with current status of all ongoing issues and Merchant Contacts.
  • Ongoing on the spot training and updates for Business Consultants.
  • Assisting with the installation of equipment and services for merchants

SKILLS NEEDED

  • Customer service experience required.
  • Prior experience in call center, financial industry or ecommerce environments is preferred.
  • Confirmed commitment to quality and customer service.
  • Strong customer service skills and follow-thru skills.
  • Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required.
  • Punctual, regular and consistent attendance.
  • Bi-lingual (Spanish) is a plus but not required.
  • Computer Skills, including Microsoft Office and Outlook.
  • Proven prior CRM or database experience is preferred.
  • 2+ years Customer Service/Technical Support experience preferred, but not required.
  • Experience in the banking or credit card processing industry preferred, but not required.

REQUIRED EDUCATION AND EXPERIENCE

  • High school diploma or equivalent is required
  • Knowledge of customer service core principles and practices.

Job Type: Full-time

Salary: $12.00 to $17.00 /hour