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Product Training Jobs (NOW HIRING)

Deluxe Corporation

Product Training Analyst

Atlanta, GA · On-site

... product(s). Utilizes internal processes and tools to log, track, update and complete work items ... Identifies repetitive service issues and determines if the issue is a system problem or training ...

Eisai, Inc.

Manager, Product Training - Oncology

$119K - $156K/yr

The Manager Product training is responsible for the following: - Developing and implementing training programs for sales staff and/or sales management. - Establishing objectives for, and creating ...

Carrier

Senior Associate, Product Training

Warwick, RI · On-site

$64K - $129K/yr

The goal of this position is toestablishyourself as a top instructor in the HVAC industry through your ability to convey product education and training information in an engaging and informative ...

JOVISTAR INC

Product Trainer

El Monte, CA · On-site

$75K - $90K/yr

Key Responsibilities · Deliver product training sessions for drone and imaging products to internal teams, distributors, and retail partners. · Conduct in-person and virtual training workshops ...

Rethink

Product Trainer

Austin, TX · On-site

Redefine internal training content, and deliver curriculum for Rethink Employees during onboarding and continued education * Build and scale product training program to ensure effective client ...

Draper, Inc.

Corporate Product Trainer

Spiceland, IN · On-site

Develop training strategies and training/sampling tools with market directors, the director of marketing, and support from product managers. * Work with product managers and market directors on ...

HII

X18 PRODUCT TRAINER 2/WELDING

Newport News, VA · On-site

$66K - $83K/yr

X18 PRODUCT TRAINER 2/WELDING Location: Newport News, Virginia, United States Date: Jul 5, 2026 Req ... Conducts training sessions and develops criteria for evaluating effectiveness of training ...

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Product Training information

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$5

$29

$43

How much do product training jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for product training in the United States is $29.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Product Training, and why are they important?

To thrive in Product Training, you need a strong understanding of the product, instructional design principles, and typically a background in education, training, or a related field. Familiarity with learning management systems (LMS), presentation tools like PowerPoint, and sometimes certifications such as Certified Professional in Training Management (CPTM) are commonly required. Exceptional communication, adaptability, and the ability to engage diverse audiences are standout soft skills for this role. These competencies ensure that complex product information is delivered clearly and effectively, empowering users and supporting organizational goals.

What is product training?

Product training is a process where employees, customers, or partners are educated about a company's products or services. This training covers features, benefits, usage instructions, troubleshooting, and best practices to ensure users can effectively use or sell the product. Product training can be delivered in various formats, such as in-person sessions, online courses, videos, or written guides. It is essential for improving user satisfaction, reducing support issues, and increasing sales effectiveness.

What is the difference between Product Training vs Customer Support Specialist?

AspectProduct Training
Primary FocusEducating employees or clients on product features and usage
Skills NeededCommunication, presentation, product knowledge
Work EnvironmentCorporate training sessions, workshops, online modules
CertificationsOften requires product or training certifications

Product Training professionals focus on teaching users or staff about product features and benefits, ensuring effective usage. Customer Support Specialists handle ongoing customer inquiries, troubleshooting, and issue resolution. While both roles require strong communication skills and product knowledge, Product Training emphasizes education and onboarding, whereas Customer Support centers on problem-solving and support. They often work together to enhance customer experience and product adoption.

How does a Product Training specialist typically collaborate with product development and customer support teams?

Product Training specialists work closely with product development teams to gain deep understanding of new features and updates, ensuring training materials are accurate and up-to-date. They also partner with customer support teams to identify common user challenges, tailoring training sessions to address these pain points. Regular communication and feedback loops with these departments help Product Training specialists create effective learning experiences and keep training resources aligned with evolving business needs.
More about Product Training jobs
What cities are hiring for Product Training jobs? Cities with the most Product Training job openings:
What are the most commonly searched types of Product Training jobs? The most popular types of Product Training jobs are:
What states have the most Product Training jobs? States with the most job openings for Product Training jobs include:
What job categories do people searching Product Training jobs look for? The top searched job categories for Product Training jobs are:
Product Training jobs near you
Infographic showing various Product Training job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $60,444 per year, or $29.1 per hour.
Product Training Analyst

Product Training Analyst

Deluxe Corporation

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Deluxe rating

8.0

Company rating: 8.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

8th of 20 rated payment service providers

Job description

Why Join Us
Be part of an organization that's driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies-and we invest in you accordingly.
  • We're proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
  • We offer competitive benefits starting on day one, designed to support your life both in and out of work.
  • 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

Provides technical customer service to external and internal customers for their respective remote deposit capture product(s). Utilizes internal processes and tools to log, track, update and complete work items initiated by customers. Works independently using comprehensive understanding of remote deposit capture software.
  • Monitors support ticketing system, specifically the application group queue, for incoming support issues. Contributes to the team workload by taking tickets from the application group queue within the defined SLA guidelines. Uses the appropriate Action ID Codes, documents customer interactions, actions taken, current status and next steps throughout the support ticket lifecycle. Keeps stakeholders updated as needed to include customer updates based on follow-up SLA guidelines.
  • Identifies repetitive service issues and determines if the issue is a system problem or training issue. Takes steps to resolve through reporting issues to QA/Development for consideration in future development efforts or by working with customers to close training gaps when repetitive issues are deemed to be training related.

  • Isolates application or operating system problems so that they can be escalated to the proper development organization or system technology team. Takes ownership and works hand in hand with development to resolve escalated issues including gathering data and files, initial testing and ongoing tests in the path to resolution.

Basic Qualifications (BQs)
Education and Experience: Associates/Tech Cert plus 2 years of experience in Tech Support or customer service. Experience working with computers in a Microsoft Windows environment.
Preferred Qualifications (PQs)
Education: Bachelor's Degree in Computer Science, IT
Experience: 2+ years experience with respective WAUSAU product or relevant IT background. Good written and verbal communication skills.
Tech Support or customer service in a tech industry experience preferred.2+ years experience with respective WAUSAU product or relevant IT background.
Good written and verbal communication skills. Tech Support or customer service in a tech industry experience preferred.
Certifications:
Additional Basic Qualifications:
Must be 18 years of age or older
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
  • Healthcare (Medical, Dental, Vision)
  • Paid Time Off, Volunteer Time Off, and Holidays
  • Employer-Matched Retirement Plan
  • Employee Stock Purchase Plan
  • Short-Term and Long-Term Disability
  • Infertility Treatment, Adoption and Surrogacy Assistance
  • Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com .

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