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Product Training Jobs (NOW HIRING)

Legacy Mutual Mortgage

Product Training Specialist

The Production Training Specialist is responsible for supporting the onboarding, training, and ongoing development of Production team members, including Loan Officer Assistants/ Production Associates ...

Deluxe

Product Training Analyst

Atlanta, GA · On-site +1

... product(s). Utilizes internal processes and tools to log, track, update and complete work items ... Identifies repetitive service issues and determines if the issue is a system problem or training ...

Deluxe Corporation

Product Training Analyst

Atlanta, GA · On-site

... product(s). Utilizes internal processes and tools to log, track, update and complete work items ... Identifies repetitive service issues and determines if the issue is a system problem or training ...

Deluxe

Product Training Analyst

Lenexa, KS · On-site +1

... product(s). Utilizes internal processes and tools to log, track, update and complete work items ... Identifies repetitive service issues and determines if the issue is a system problem or training ...

Deluxe Corporation

Product Training Analyst

Lenexa, KS · On-site

... product(s). Utilizes internal processes and tools to log, track, update and complete work items ... Identifies repetitive service issues and determines if the issue is a system problem or training ...

Halter

Product Training Specialist - US

Boulder, CO · On-site

$115K - $120K/yr

Working with Product and Product Marketing ahead of releases so the training is ready when the product goes live, not after. Own the ongoing education: Making sure that as the product evolves, the ...

Lyric

Product Training Associate (Technical)

Chicago, IL · On-site

$80K - $90K/yr

The Product Training team is on a mission to enable 1 million people to do supply chain engineering, and we need builders and educators to help us get there. This is an entry-level role for recent ...

JOVISTAR INC

Product Trainer

El Monte, CA · On-site

$75K - $90K/yr

Key Responsibilities · Deliver product training sessions for drone and imaging products to internal teams, distributors, and retail partners. · Conduct in-person and virtual training workshops ...

Rethink

Product Trainer

Austin, TX · On-site

Redefine internal training content, and deliver curriculum for Rethink Employees during onboarding and continued education * Build and scale product training program to ensure effective client ...

HII

PIPEFITTER MGR PRODUCT TRAINING 1

Newport News, VA · On-site

$88K - $111K/yr

PIPEFITTER MGR PRODUCT TRAINING 1 Location: Newport News, Virginia, United States Date: Jul 4, 2026 Req ID: 47450 Team: O26 PROD&MAINT SKILLS TRNG Entity: Newport News Shipbuilding US Citizenship ...

Brightstar Lottery

Product Trainer II

New York, NY · On-site

$51K - $105K/yr

Responsibilities Responsible for the marketing and training activities in an assigned region ... Train on Brightstar equipment, services, and other products. * Deliver classroom training to new ...

Fortive

Product Trainer

Franklin, TN · Remote

Build Best-in-Class Training Experiences * Design and build end-to-end training programs for Censis employees and customers, covering healthcare and sterile processing workflows, industry context ...

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Product Training information

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$29

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How much do product training jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for product training in the United States is $29.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Product Training, and why are they important?

To thrive in Product Training, you need a strong understanding of the product, instructional design principles, and typically a background in education, training, or a related field. Familiarity with learning management systems (LMS), presentation tools like PowerPoint, and sometimes certifications such as Certified Professional in Training Management (CPTM) are commonly required. Exceptional communication, adaptability, and the ability to engage diverse audiences are standout soft skills for this role. These competencies ensure that complex product information is delivered clearly and effectively, empowering users and supporting organizational goals.

What is product training?

Product training is a process where employees, customers, or partners are educated about a company's products or services. This training covers features, benefits, usage instructions, troubleshooting, and best practices to ensure users can effectively use or sell the product. Product training can be delivered in various formats, such as in-person sessions, online courses, videos, or written guides. It is essential for improving user satisfaction, reducing support issues, and increasing sales effectiveness.

What is the difference between Product Training vs Customer Support Specialist?

AspectProduct Training
Primary FocusEducating employees or clients on product features and usage
Skills NeededCommunication, presentation, product knowledge
Work EnvironmentCorporate training sessions, workshops, online modules
CertificationsOften requires product or training certifications

Product Training professionals focus on teaching users or staff about product features and benefits, ensuring effective usage. Customer Support Specialists handle ongoing customer inquiries, troubleshooting, and issue resolution. While both roles require strong communication skills and product knowledge, Product Training emphasizes education and onboarding, whereas Customer Support centers on problem-solving and support. They often work together to enhance customer experience and product adoption.

How does a Product Training specialist typically collaborate with product development and customer support teams?

Product Training specialists work closely with product development teams to gain deep understanding of new features and updates, ensuring training materials are accurate and up-to-date. They also partner with customer support teams to identify common user challenges, tailoring training sessions to address these pain points. Regular communication and feedback loops with these departments help Product Training specialists create effective learning experiences and keep training resources aligned with evolving business needs.
More about Product Training jobs
What cities are hiring for Product Training jobs? Cities with the most Product Training job openings:
What are the most commonly searched types of Product Training jobs? The most popular types of Product Training jobs are:
What states have the most Product Training jobs? States with the most job openings for Product Training jobs include:
What job categories do people searching Product Training jobs look for? The top searched job categories for Product Training jobs are:
Product Training jobs near you
Infographic showing various Product Training job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $60,444 per year, or $29.1 per hour.
Product Training Specialist

Product Training Specialist

Legacy Mutual Mortgage

Remote

Full-time

Posted 23 days ago

Job description

The Production Training Specialist is responsible for supporting the onboarding, training, and ongoing development of Production team members, including Loan Officer Assistants/ Production Associates, and Processors. This position will work closely with Production and Operations leadership to ensure team members are properly trained on mortgage guidelines, systems, loan processes, customer communication, and company procedures.
The Production Training Specialist will assist in developing training materials, facilitating virtual and in-person training sessions, monitoring production workflow trends, and providing coaching and support to improve operational consistency and loan quality throughout the organization.
This position requires strong mortgage operations knowledge, communication skills, organization, and the ability to train and mentor employees in a fast-paced environment.
  • Assists with onboarding and training of Production team members, including Loan Officer Assistants, Production Associates, and Processors.
  • Conducts virtual and in-person training sessions related to mortgage operations, systems, investor guidelines, compliance requirements, and production workflows.
  • Develops and maintains training materials, job aids, process guides, and reference documentation.
  • Provides guidance and support regarding loan file setup, disclosures, prequalification, submission expectations, and processing workflow.
  • Assists team members with understanding investor guidelines, AUS findings, loan conditions, and documentation requirements.
  • Supports training initiatives related to Encompass and other mortgage technology systems.
  • Coordinates with Production and Operations leadership to identify training needs and performance improvement opportunities.
  • Monitors trends, recurring issues, and operational challenges to recommend additional coaching or process improvements.
  • Assists in creating and facilitating webinars, branch training sessions, and ongoing production development programs.
  • Supports onboarding initiatives through Legacy University and other internal training platforms.
  • Provides regular feedback to management regarding employee progress, workflow concerns, and training opportunities.
  • Helps ensure employees remain informed of updates to company policies, procedures, investor guidelines, and regulatory changes.
  • Assists with pipeline workflow education and communication between Production, Processing, Underwriting, and Closing.
  • Maintains professionalism and positive working relationships with team members, branch leadership, and business partners.
  • May perform other duties as assigned.

Requirements
  • High school diploma or equivalent required. Bachelor's Degree preferred.
  • Minimum three years of mortgage processing, underwriting, originating, loan officer assistant, or production support experience preferred.
  • Previous mortgage training, coaching, mentoring, or onboarding experience preferred.
  • Working knowledge of conventional, FHA, VA, USDA, and jumbo loan programs.
  • Must be proficient in mortgage loan origination systems, including Encompass or similar platforms.
  • Must be proficient in Desktop Underwriter (DU), Loan Prospector (LP), and AUS systems.
  • Must be proficient in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
  • Experience facilitating virtual training sessions and webinars preferred.
  • Strong verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize multiple responsibilities in a fast-paced environment.
  • Must maintain professionalism and a positive attitude.
  • Must be dependable, self-motivated, and able to work independently with minimal supervision.
  • Must maintain regular attendance.

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