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Product Training Jobs in Minnesota (NOW HIRING)

Graco

Technical Product Information Specialist

Dayton, MN · On-site

  • Medical

  • Dental

  • Retirement

Training and Knowledge Development * Attend product training seminars to increase troubleshooting skills, application knowledge, and product awareness. * Assist in product training sessions, covering ...

Koch Industries

Product Line Manager

Eden Prairie, MN · On-site

$130K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additional responsibilities include product training, web content, and sales enablement activities that help achieve divisional revenue goals. Location : This is an onsite role based at the Eden ...

Forj Medical

Production Trainer

Saint Paul, MN · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Performs assembler training for both new hires and cross training for existing assemblers ... Strong attention to detail when building product and following work instructions * Strong verbal ...

Minnetronix Medical

Production Trainer

Saint Paul, MN · On-site

$24 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Performs assembler training for both new hires and cross training for existing assemblers ... Strong attention to detail when building product and following work instructions * Strong verbal ...

CYNET SYSTEMS

Production Trainer

Minnetonka, MN · On-site

$27/hr

The Production Trainer is responsible for developing, implementing, and enhancing training systems ... Experience developing and implementing training systems and programs. * Strong understanding of ...

STERIS Corporation

Product Manager

Plymouth, MN · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Product Planning; Market Research and New Product Development; Leadership, Employee Development ... Collaborates with training specialists to develop training for sales and pertinent sales support ...

Steris Corporation

Product Manager

Plymouth, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Product Planning; Market Research and New Product Development; Leadership, Employee Development ... Collaborates with training specialists to develop training for sales and pertinent sales support ...

Potter Global Technologies

Product Manager

Maple Grove, MN · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner with Sales and Marketing teams to support customer engagement, product training, channel initiatives, and commercialization activities. * Monitor product performance metrics, market adoption ...

Valcom

Product Manager

Maple Grove, MN · On-site

$105K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner with Sales and Marketing teams to support customer engagement, product training, channel initiatives, and commercialization activities. * Monitor product performance metrics, market adoption ...

Royal Bank of Canada

Product Consultant

Minneapolis, MN · On-site

$55K - $95K/yr

Field Productivity and Training * Provide one-on-one and group level product training to FAs and key support staff. Actively assist in the development and implementation of training and education ...

Royal Bank of Canada

Product Consultant

Minneapolis, MN · On-site

$55K - $95K/yr

Field Productivity and Training * Provide one-on-one and group level product training to FAs and key support staff. Actively assist in the development and implementation of training and education ...

ITW North Star Imaging

Product Manager

Rogers, MN · On-site

$90K - $130K/yr

Facilitate product training for sales enablement. * Provide input to Engineering, Service, Scanning, Training, and Sourcing/Supply Chain (including supplier evaluations, key supplier relationship ...

THOMSON REUTERS

Technical Trainer

Eagan, MN · On-site

$33.25 - $44/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead product training focused on Direct Tax Compliance, expanding to related solutions as business and customer needs evolve. * Deliver virtual multi-client workshops and dedicated client sessions ...

Graco, Inc.

Senior Product Manager

Dayton, MN · On-site

$133K - $176K/yr

  • Medical

  • Dental

  • Retirement

Collaborate with training and engineering teams to develop and deliver product training materials, covering operation, service, maintenance and repair. * Oversee the trademark registration process ...

Graco

Senior Product Manager

Dayton, MN · On-site

$133K - $176K/yr

  • Medical

  • Dental

  • Retirement

Collaborate with training and engineering teams to develop and deliver product training materials, covering operation, service, maintenance and repair. * Oversee the trademark registration process ...

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Showing results 1-20

All JobsProduct Training JobsProduct Training Jobs in Minnesota

Product Training information

What is product training?

Product training is a process where employees, customers, or partners are educated about a company's products or services. This training covers features, benefits, usage instructions, troubleshooting, and best practices to ensure users can effectively use or sell the product. Product training can be delivered in various formats, such as in-person sessions, online courses, videos, or written guides. It is essential for improving user satisfaction, reducing support issues, and increasing sales effectiveness.

What are the key skills and qualifications needed to thrive in product training, and why are they important?

To thrive in Product Training, you need a strong understanding of the product, instructional design principles, and typically a background in education, training, or a related field. Familiarity with learning management systems (LMS), presentation tools like PowerPoint, and sometimes certifications such as Certified Professional in Training Management (CPTM) are commonly required. Exceptional communication, adaptability, and the ability to engage diverse audiences are standout soft skills for this role. These competencies ensure that complex product information is delivered clearly and effectively, empowering users and supporting organizational goals.

How does a product training specialist typically collaborate with product development and customer support teams?

Product Training specialists work closely with product development teams to gain deep understanding of new features and updates, ensuring training materials are accurate and up-to-date. They also partner with customer support teams to identify common user challenges, tailoring training sessions to address these pain points. Regular communication and feedback loops with these departments help Product Training specialists create effective learning experiences and keep training resources aligned with evolving business needs.

What is the difference between Product Training vs Customer Support Specialist?

AspectProduct Training
Primary FocusEducating employees or clients on product features and usage
Skills NeededCommunication, presentation, product knowledge
Work EnvironmentCorporate training sessions, workshops, online modules
CertificationsOften requires product or training certifications

Product Training professionals focus on teaching users or staff about product features and benefits, ensuring effective usage. Customer Support Specialists handle ongoing customer inquiries, troubleshooting, and issue resolution. While both roles require strong communication skills and product knowledge, Product Training emphasizes education and onboarding, whereas Customer Support centers on problem-solving and support. They often work together to enhance customer experience and product adoption.

What are the most commonly searched types of Product Training jobs in Minnesota?

The most popular types of Product Training jobs in Minnesota are:

What are popular job titles related to Product Training jobs in Minnesota?

For Product Training jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Product Training jobs in Minnesota look for?

The top searched job categories for Product Training jobs in Minnesota are:

What cities in Minnesota are hiring for Product Training jobs?

Cities in Minnesota with the most Product Training job openings:

Product Training jobs near you
Infographic showing various Product Training job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Technical Product Information Specialist

Graco, Inc.

Dayton, MN • On-site

Full-time

Medical, Dental, Retirement

Re-posted 15 hours ago

Graco rating

8.5

Company rating: 8.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

83rd of 490 rated machine equipment manufacturers

Job description

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.
The Technical Support Specialist will provide expert technical support, repair guidance, and troubleshooting assistance for Graco products to enhance customer satisfaction. The Intermediate Technical Support Specialist will develop knowledge of all product lines and become proficient in diagnosing and resolving product and service issues, ensuring prompt and effective communication with field personnel, distributors, and customers. The Intermediate Technical Support Specialist will assist with training, report product defects, and collaborate with internal teams to implement solutions, all while maintaining adherence to ISO procedures and fostering strong relationships with stakeholders.
What You Will Do at Graco
Technical Support and Expertise
  • Broad product knowledge in all product lines to support field personnel in servicing Graco products.
  • Establish sound system troubleshooting and repair skills and knowledge on all assigned equipment.
  • Provide troubleshooting and repair assistance through written and verbal communication methods (email, text, VRA, telephone) to Graco customers, distributors, and field personnel.
  • Provide application assistance and make equipment recommendations.
  • Remain the focal point for communication on product problems, actions, and resolutions.
  • Meet department performance measures for response timing and quality.
  • Complete standard warranty claims and follow standard business processes.

Training and Knowledge Development
  • Attend product training seminars to increase troubleshooting skills, application knowledge, and product awareness.
  • Assist in product training sessions, covering basic technical and application aspects to support knowledge sharing within the team. Train and mentor other technical information specialists as needed
  • Establish and follow best practices on customer interactions utilizing technical assistance tools and technologies

Product Management and Customer Relations
  • Monitor and report product defects to the Customer Care Product Solutions Manager, contributing to ongoing product quality improvements.
  • Create new and updated content reference library for quick and accurate product information.
  • Establish and maintain a professional, responsive relationship with all Graco customers, distributors and other Graco departments

Quality Control, Communication, and Compliance
  • Provide product and technical support to the field as required.
  • Maintain knowledge of ISO procedures relevant to responsibilities, including warranty and quality policies, to ensure compliance. Drive escalation of product quality concerns and customer application issues promptly to ensure swift resolution and customer satisfaction.
  • Deliver accurate, reliable decision-making information to support timely decision-making and effective resolution of customer inquiries.

What You Will Bring to
  • 2-year Technical Degree or equivalent experience
  • 3+ years of technical assistance experience, product development (Lab), product service, sales, or related experience in a similar field
  • Experience in product service, with a focus on providing technical support, performing troubleshooting, and resolving customer issues related to product performance.
  • Experience working within a service department, including managing service requests, coordinating with technical teams, and resolving customer issues in a timely manner.
  • Solid background in electronics, including knowledge of electronic components, circuit design, troubleshooting, and repair.
  • Strong background in customer service, with a focus on understanding customer needs, providing timely and effective solutions, and maintaining a positive relationship.
  • Proven ability to manage difficult customer interactions with empathy and problem-solving to ensure positive outcomes.
  • Skilled in adapting communication style to suit the audience, whether delivering technical information, providing strategic insights, or addressing customer questions.
  • Excellent verbal and written communication, presentation, and interpersonal skills.
  • Strong PC and data entry skills.
  • Strong proficiency in English.

Accelerators
  • Global industrial manufacturing experience and knowledge.
  • Bachelor's degree in a technical field
  • Training experience
  • Electronics & PLC experience
  • PC Networking experience
  • Wireless Systems Designs & Troubleshooting
  • Internet Security experience
  • Developer Collaboration & Technical Liaison Experience
  • Service department experience
  • Customer Service experience
  • Additional language skills

Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).
At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.
Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.
$54,300.00 - $95,100.00

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