Product Testing Manager Jobs (NOW HIRING)

Responsible for monitoring and testing the Payments Division Program risk-taking activities on an ongoing basis to ensure applicable regulatory requirements are met. Monitoring and Testing activities are performed under the leadership of a Payments Testing Manager and the guidance of a Payments Senior Testing Analyst.

Education: Bachelor's degree.

Licenses/Certifications: CRCM, CIA, CAMS or similar professional certifications are preferred.

Experience: A minimum of one to three years of experience in compliance testing/monitoring or audit within the financial services industry. Demonstrable knowledge of regulatory environment and associated risks and proven experience of ensuring compliance with regulatory requirements. Or equivalent combination of education and experience, 5+ years of relevant work experience.

A: Job Specific:

• Works with the Senior Analyst and/or Manager to execute the Payments Division portion of the annual Compliance Monitoring and Testing Program through planning and conducting reviews with the objective of identifying and managing consumer compliance risks, including existing and emerging risks associated with the Bank's Payment Division Program.
• Works with the Senior Analyst and/or Manager to maintain a working knowledge of federal regulations applicable to Payments and utilize the FDIC Consumer Compliance Exam Manual for assigned areas of review.
• Exhibits general awareness and understanding of relevant laws and regulations, including, as applicable, Third-Party Risk Management Guidance, the Electronic Funds Transfers Act and Regulation E; the Gramm-Leach-Bliley Act, Regulation P and applicable state privacy laws; Truth in Savings Act, Regulation DD; and state and federal prohibitions against UDAP/UDAAP in the offering, delivery, or servicing of consumer financial products and services, including regulations and guidance issued and enforced by the FDIC and CFPB.
• Works with the Senior Analyst and/or Manager to perform both detailed transactional testing and high-level analysis to assess adequacy of the processes and controls associated with regulatory risks within the payments program.
• Accurately completes test scripts and workpapers based on the supporting documentation reviewed and testing performed.
• Works with the Senior Analyst and/or Manager to clearly and concisely document any observations and/or exceptions noted, including supporting documentation to evidence results obtained.
• Works with the Senior Analyst and/or Manager to document review activity and clearly articulate any potential regulatory violations.
• Maintains proactive communication with the Payments Testing Manager to ensure timely updates on review progress and findings.
• Promptly escalates any questions or concerns to the Payments Testing Manager for quick resolution.
• Supports the Senior Analyst and/or Manager in drafting review findings and reports, strengthening the accuracy of compliance findings and facilitating effective remediation.
• Ensures issues identified from the Monitoring and Testing program are entered in the Issues Management system.
• As needed, facilitates cross-functional collaboration with compliance peers, legal, payments team, and senior management.

• The ability to communicate effectively and clearly, both in verbal and written communications.
• The ability to manage multiple deadlines in a fast-paced environment, accomplishing multiple tasks and resolving competing priorities effectively.
• Excellent attention to detail and ensuring data accuracy.
• Excellent organizational skills.
• Strong analytical skills, able to dissect complex problems and synthesize large amounts of information.
• Ability to define problems, collect data, establish facts and draw valid conclusions and support decisions with sound reasoning and detailed documentation.
• Self-directed and motivated.
• Strong team player receptive to exchange of ideas and constructive feedback.
• Interpersonal skills, able to interact with people at all levels, comfortable interacting with and presenting to all levels of management.
• Working knowledge of payment program regulations.
• Experience assisting with planning tests, completing work papers, and identifying issues.

Sutton Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, pregnancy or protected veteran status.