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Product Solution Manager Jobs (NOW HIRING)

The Customer Solutions Manager (CSM) is a strategic, post-sale professional responsible for ... As a core member of the account team, the CSM partners closely with Sales, Product, Support, and ...

The Customer Solutions Manager (CSM) is a strategic, postsale professional responsible for ... As a core member of the account team, the CSM partners closely with Sales, Product, Support, and ...

The Solution Manager holds broad, domain-level ownership (e.g., Revenue Cycle, Coding, Clinical) of ... Working knowledge of the solution and product lifecycle, from ideation through deployment and ...

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ... Become an expert in the Filevine suite of products and be able to solve technical issues for your ...

As a Technical Solution Manager, you sit at the intersection of customer delivery, technical ... You work cross-functionally with Engineering, Product, Data, and Customer Success to translate ...

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ... Become an expert in the Filevine suite of products and be able to solve technical issues for your ...

OR ยท On-site

... management and impact to our product roadmap and customer conversations * Lead enterprise-scale ... Lead naming, branding alignment, and solution packaging strategy * Build a scalable content ...

Product & Solution Security Officer (PSSO)

Raleigh, NC ยท On-site

$15.50 - $18.50/hr

Our portfolio of cloud-based SaaS products spans CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability, and Community Engagement platforms. As our Product & Solution Security ...

*Construction Solution Manager

Austin, TX ยท On-site +1

$90K - $115K/yr

What is Construction Solutions in Buildots? Our group is a prominent professional arm within our ... Collaborate with various teams, such as Customer Success, Account Management and Product, in order ...

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Product Solution Manager information

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$51.5K

$159.4K

$197K

How much do product solution manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for product solution manager in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What is the role of a product solution manager?

A product solution manager is responsible for developing and implementing product strategies that meet customer needs and business goals. They collaborate with cross-functional teams such as engineering, marketing, and sales to ensure successful product delivery and lifecycle management. Strong communication, project management skills, and knowledge of market trends are essential in this role.

What is the difference between Product Solution Manager vs Product Manager?

AspectProduct Solution ManagerProduct Manager
ResponsibilitiesFocuses on developing tailored solutions for clients, integrating products to meet specific needsDefines product vision, roadmap, and features for the overall product lifecycle
Skills & CertificationsStrong technical knowledge, solution architecture, certifications like PMP or AgileMarket research, user experience, certifications like Scrum Product Owner
Work EnvironmentClient-facing, cross-functional teams, often in consulting or tech companiesInternal teams, product development, marketing, and sales

While both roles require a deep understanding of products, the Product Solution Manager specializes in creating customized solutions for clients, often working closely with technical teams. The Product Manager focuses on defining and managing the overall product strategy and roadmap. Both roles are vital in tech and product-driven industries but serve different functions within the product lifecycle.

What jobs in the US pay 300,000 a year?

Product Solution Managers in the US can earn $300,000 or more annually, especially with experience, leadership roles, and in high-demand industries like technology or finance. These roles often require strong strategic, technical, and communication skills, along with relevant certifications or advanced degrees. Compensation varies based on company size, location, and individual performance.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior product managers, executive-level positions like chief product officers, and specialized roles in technology, finance, or healthcare can reach or exceed $500,000 annually. These positions often require extensive experience, advanced skills, and sometimes performance-based bonuses or stock options.

Are PMs in high demand?

Product Solution Managers are in high demand across various industries due to the need for strategic product development and cross-functional leadership. Companies seek professionals with skills in market analysis, project management, and technical understanding, often requiring certifications like PMP or Agile expertise. The role's growth is driven by digital transformation and the increasing importance of product innovation.
More about Product Solution Manager jobs
What cities are hiring for Product Solution Manager jobs? Cities with the most Product Solution Manager job openings:
What states have the most Product Solution Manager jobs? States with the most job openings for Product Solution Manager jobs include:
What job categories do people searching Product Solution Manager jobs look for? The top searched job categories for Product Solution Manager jobs are:
Infographic showing various Product Solution Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.
Customer Solution Manager

Customer Solution Manager

Entrust Corp.

Shakopee, MN โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Join us at Entrust
At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
Position Overview:
The Customer Solutions Manager (CSM) is a strategic, post-sale professional responsible for accelerating customer value realization, adoption, and long-term partnership outcomes across a select portfolio of Entrust's most strategic and engaged customers. CSMs operate as a proactive, data-driven partner-monitoring customer health, driving measurable outcomes, and orchestrating cross-functional efforts to reduce risk and improve retention.
CSMs are a specialized, limited resource aligned to high-impact customers-typically multi-solution, highly engaged accounts with meaningful growth potential. Each CSM supports approximately 10-12 customers, representing $3-10M in ACV coverage, with a typical customer threshold of >$150K ACV. Coverage may vary based on customer complexity, solution mix, and engagement model.
As a core member of the account team, the CSM partners closely with Sales, Product, Support, and Services to ensure customers achieve their intended outcomes and realize the full value of Entrust solutions. While the CSM identifies adoption and expansion opportunities, the Account Executive (AE) retains accountability for commercial execution.
Key Responsibilities:
  • Drive Customer Outcomes & Value Realization - Own the development and execution of Customer Success Plans as a living document in Gainsight, jointly owned with the account team and maintained through regular customer engagement. Align customer objectives to Entrust capabilities, define measurable success outcomes (KPIs and milestones), and lead structured customer governance to ensure sustained progress and executive alignment.
  • Monitor and Improve Customer Health (Proactive) - Assess customer health using engagement signals, product usage, and operational insights to identify early warning indicators. Maintain a consistent engagement cadence-monthly at minimum and more frequently for priority accounts-to validate value delivery, adoption progress, and risk posture.
  • Risk Mitigation & Cross-Functional Orchestration - Proactively identify customer risks, including adoption gaps, experience issues, support patterns, product constraints, and stakeholder misalignment. Orchestrate cross-functional action plans across Sales, Support, Product, Engineering, and Services to remove blockers, restore momentum, and protect customer outcomes. Lead internal account reviews for priority customers to align on risk, actions, and growth signals.
  • Adoption Leadership (Including Entrust Cryptographic Security Platform (CSP) Focus) - Lead adoption and enablement across Entrust solutions, with a particular focus on accelerating CSP adoption. Ensure customers are exposed to the platform's full capabilities-including Compliance Manager and automation use cases such as Certificate Lifecycle Management (CLM)-and understand how to operationalize those capabilities to achieve business outcomes.
  • Growth Enablement (Partnering with Sales; AE Owns Execution) - Identify and qualify adoption-led growth opportunities based on customer outcomes, health, and engagement. Share insights with the AE and broader account team to support opportunity shaping through value articulation and stakeholder alignment. Partner with Sales to ensure renewal readiness by demonstrating and documenting realized value.
  • Voice of the Customer & Closed-Loop Product Feedback - Capture strategic customer feedback, priorities, and timelines, providing business context and impact to inform product prioritization. Support a closed-loop process where customer requests are logged via Support and Jira workflows, and outcomes are communicated back to customers with consistency and transparency.
  • Advocacy & Executive Engagement - Identify potential advocates and partner with Sales, Marketing, and Product to develop references, testimonials, and customer insights. Drive participation in customer advocacy programs, including CABs, once customers achieve meaningful value. Support executive sponsorship engagements by preparing leaders, framing objectives, and ensuring follow-through.

Success Measures:
  • Net Revenue Retention (NRR) - Influence retention and expansion outcomes through proactive health management, value realization, and risk mitigation.
  • Customer Engagement & Execution Discipline - Maintain active Success Plans updated at least every 30 days. Ensure meaningful customer engagement at least every 30 days, lead internal account reviews based on priority, and drive executive sponsorship and advocacy motions with relevance and impact.

Required Qualifications:
  • 5+ years of experience in Customer Success, Technical Account Management, Professional Services, Consulting, Program Management, or comparable customer-facing roles in enterprise software/security.
  • Demonstrated ability to influence senior stakeholders and operate effectively through ambiguity in a matrixed environment.
  • Strong analytical and operational discipline, with the ability to translate customer goals into measurable success plans.
  • Proven experience partnering cross-functionally with Sales, Product, Support, and Services.
  • Bachelor's degree or equivalent experience.
  • Ability to travel up to 10-20% as needed (remote role).

Preferred Qualifications:
  • Experience in cybersecurity, identity, access management, cryptography, PKI, encryption, HSMs, zero trust, or enterprise security platforms.
  • Familiarity with SaaS customer success tooling (e.g., Gainsight) and CRM systems (Salesforce).
  • Cloud and security certifications (AWS/Azure/GCP; CISSP/CISM/Security+/CEH).
  • Strong program/project management skills (PMP, Agile/Scrum/SAFe).

At Entrust, we don't just offer jobs - we offer career journeys. Here is what you can expect when you join our team:
  • Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.

  • Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

  • Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities-but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact?
If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world-together.
Apply today!
For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube
Compensation Range:
The anticipated starting base pay for this position is: $132,183-$193,868 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company's discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com.
Recruiter:
Richa Srivastava
Richa.Srivastava@entrust.com