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Product Solution Manager Jobs in Utah (NOW HIRING)

Filevine

Account Solution Manager

Salt Lake City, UT · On-site

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ... Become an expert in the Filevine suite of products and be able to solve technical issues for your ...

Filevine

Account Solution Manager

Salt Lake City, UT · On-site

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ... Become an expert in the Filevine suite of products and be able to solve technical issues for your ...

Filevine

Account Solution Manager

Salt Lake City, UT · On-site

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a ... Become an expert in the Filevine suite of products and be able to solve technical issues for your ...

Patientco

Manager, Solution Adoption

Lehi, UT · On-site

ABOUT THIS POSITION This Manager position reports to the Director of Solution Adoption and leads a ... Partner closely with Sales, Product, Engineering, and Client Success leadership to ensure alignment ...

Boncom

AI Solutions Manager

Salt Lake City, UT · On-site

... shipped solution. Key Responsibilities: Discovery andAssessment: * Run AI Office Hours as a ... Build production AI features end-to-end using frontier models from Anthropic, Google, and OpenAI ...

Ensign College

AI Solutions Manager

Salt Lake City, UT · On-site

$135K/yr

Operational AI strategy and opportunity identification, business process analysis and solution ... or productivity tools. * Project management certification or training, such as PMP, CAPM, Agile ...

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Product Solution Manager information

What is the difference between Product Solution Manager vs Product Manager?

AspectProduct Solution ManagerProduct Manager
ResponsibilitiesFocuses on developing tailored solutions for clients, integrating products to meet specific needsDefines product vision, roadmap, and features for the overall product lifecycle
Skills & CertificationsStrong technical knowledge, solution architecture, certifications like PMP or AgileMarket research, user experience, certifications like Scrum Product Owner
Work EnvironmentClient-facing, cross-functional teams, often in consulting or tech companiesInternal teams, product development, marketing, and sales

While both roles require a deep understanding of products, the Product Solution Manager specializes in creating customized solutions for clients, often working closely with technical teams. The Product Manager focuses on defining and managing the overall product strategy and roadmap. Both roles are vital in tech and product-driven industries but serve different functions within the product lifecycle.

What does a product solution manager do?

A product solution manager oversees the development and implementation of product solutions to meet customer needs and business goals. They coordinate between cross-functional teams, analyze market trends, and ensure the product aligns with company strategy, often utilizing tools like project management software and data analysis. Strong communication, technical understanding, and problem-solving skills are essential in this role.
What are popular job titles related to Product Solution Manager jobs in Utah? For Product Solution Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Product Solution Manager jobs in Utah look for? The top searched job categories for Product Solution Manager jobs in Utah are:
What cities in Utah are hiring for Product Solution Manager jobs? Cities in Utah with the most Product Solution Manager job openings:
Product Solution Manager jobs near you
Infographic showing various Product Solution Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Account Solution Manager

Filevine

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision

Re-posted 29 days ago

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform-where modern legal work happens with clarity and consistency.
 
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine's rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Department
Delivery is responsible for owning the customer experience post sale. Their responsibilities include acting as a liaison between the customer and our implementation partners during the customer's implementation, encouraging daily use of their product portfolio, and year round handling of the customer's contract including a successful contract renewal. This ownership also includes coordinating with accounts receivable, customer support, expert teams, and sales to accelerate product adoption and maximize the value the customer receives from Filevine.
 
Job Summary
The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a portfolio of approximately 300 customers, operating as a highly resilient, strategic, and adaptable problem solver dedicated to account retention. Serving as the primary operational and relationship anchor for clients, the ASM develops a deep working knowledge of the Filevine platform to optimize product adoption, maximize renewals, and swiftly resolve complex issues. This role requires an exceptional strategist and negotiator capable of orchestrating cross-divisional initiatives, de-escalating high stakes situations, and managing solutioning teams to deliver tailored support. ASMs maintain a meticulously organized book of business, balancing competing deadlines with detailed documentation, while collaborating across support, billing, and leadership teams to mitigate churn risk, formulate creative save strategies, and secure long term customer retention.
Responsibilities
  • Drive solutions for customers from contract through renewal to allow for optimal usage of Filevine.
  • Become an expert in the Filevine suite of products and be able to solve technical issues for your customers.
  • Network internally to optimize alternative departments strengths to solve large scale issues for your customers
  • Analyze customer usage data, develop recommendations, and train teams to spur optimal usage of Filevine products.
  • Manage implementation process in conjunction with external stakeholders and customers to ensure smooth onboarding and a robust post-onboarding experience for customers
  • Manage the contract renewal process for customers within your assigned book of business and partner with various internal departments to ensure maximum revenue retention
  • Hold critical conversations with customers addressing what their needs are from Filevine, and what Filevine's needs are from them according to the contractIdentifying fiscally responsible resolutions for customer's needs
  • Develop deep working relationships with customers and work with various stakeholders including Expert Teams and Sales to minimize credits and churn and ensure efficient invoice collection.
  • Work closely with third-party implementation partners to ensure smooth onboarding and a robust post-onboarding experience for customers
Qualifications
  • Demonstrates expert written and verbal communication skills 
  • 3-5 years of experience in an Account Manager, Customer Success, Account Executive, or other customer-facing role
  • Experience managing or maintaining a book of business
  • B2B sales, account management or implementations experience preferred
  • Ability to be extremely responsive and proactive when interfacing with customers 
  • Resilient and adaptable to changes that are natural in a startup environment
  • Mature ability to handle challenging conversations with customers 
  • Biased towards action in your pursuit of achieving goals
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at [email protected]
 
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive 
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
 
Privacy Policy Notice
Filevine will handle your personal information according to what's outlined in our Privacy Policy.
 
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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