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Product Operations Manager Jobs in Rochester, NY

Loop Internet

Field Operations Manager

Rochester, NY · On-site

$88K - $100K/yr

... Operations Manager to build out and lead a team of technicians focused on delivering best in class ... Ability to analyze data to make decisions regarding workforce planning and productivity. * Active ...

TI-BA Enterprises - MAVIG GmbH

Be Seen First

Operations Manager / Logistics Manager

Rochester, NY · On-site

$70K - $72K/yr

MAVIG USA - Operations & Logistics Manager Medical Equipment Distribution - Rochester, NY Location ... Maintain strict confidentiality of MAVIG product information, documentation, and technical drawings.

Amazon

Operations Manager - Rochester, NY

Rochester, NY · On-site

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... First mile - where the product is housed and ready for order; Middle mile - where the order is ...

Amazon

Operations Manager - Rochester, NY

Rochester, NY · On-site

... Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent ... First mile - where the product is housed and ready for order; Middle mile - where the order is ...

Paychex

Sales Planning & Operations Manager

Rochester, NY · On-site

$83K - $131K/yr

... the DSM management operations - 1:1 cadences, field/seat ride schedules, district dashboard ... Product Lining - Preferred * Accounting - Preferred * Business To Business - Preferred * Selling ...

Paychex

Sales Planning & Operations Manager

Rochester, NY · Remote

$83K - $131K/yr

... the DSM management operations - 1:1 cadences, field/seat ride schedules, district dashboard ... Product Lining - Preferred * Accounting - Preferred * Business To Business - Preferred * Selling ...

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All JobsProduct Operations JobsProduct Operations Manager JobsProduct Operations Manager Jobs in Rochester, NY

Product Operations Manager information

See Rochester, NY salary details

$50.8K

$157.3K

$194.4K

How much do product operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for product operations manager in Rochester, NY is $157,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,200.00 and $194,400.00 per year, depending on experience, location, and employer.

How much does a product operations manager make?

The average salary for a product operations manager in the United States is around $100,000 to $130,000 annually, depending on experience, company size, and location. Salaries can vary based on industry, with additional compensation often including bonuses and stock options. Strong skills in data analysis, project management, and cross-functional collaboration are valued in this role.

How does a product operations manager typically collaborate with product, engineering, and customer success teams?

A Product Operations Manager acts as a bridge between product, engineering, and customer success teams by streamlining communication, aligning priorities, and ensuring that feedback from customers is integrated into the product development lifecycle. They facilitate cross-functional meetings, manage project timelines, and help teams set and track key performance indicators. By centralizing processes and documentation, Product Operations Managers enable faster decision-making and ensure that all stakeholders are working toward shared goals, ultimately improving product outcomes and customer satisfaction.

What are the key skills and qualifications needed to thrive as a product operations manager, and why are they important?

To thrive as a Product Operations Manager, you need strong analytical skills, process optimization experience, and a background in product management or operations, often supported by a relevant degree. Familiarity with tools like Jira, Asana, SQL, and data visualization platforms, as well as knowledge of Agile methodologies, is typically required. Excellent communication, cross-functional collaboration, and problem-solving abilities are crucial soft skills for excelling in this role. These skills ensure the efficient delivery of product initiatives, alignment across teams, and the ability to drive continuous improvement within the organization.

What is a product operations manager?

A Product Operations Manager is responsible for streamlining processes, tools, and data to support product teams and drive efficient product development. They act as a bridge between product management, engineering, and other departments to ensure alignment and remove obstacles. Their duties often include managing product analytics, improving workflows, and supporting go-to-market strategies, all to help the product team deliver high-quality products faster.

What is the difference between Product Operations Manager vs Product Manager?

AspectProduct Operations ManagerProduct Manager
Primary FocusOptimizing product processes, data analysis, and cross-functional coordinationDefining product vision, strategy, and feature development
Required SkillsData analysis, process improvement, communicationMarket research, user experience, strategic planning
Work EnvironmentCollaborates with product teams, operations, and analyticsWorks closely with design, engineering, and marketing teams

While both roles support product success, the Product Operations Manager focuses on streamlining processes and data-driven decision-making, whereas the Product Manager drives product strategy and feature development. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

What are the most commonly searched types of Product Operations jobs in Rochester, NY? The most popular types of Product Operations jobs in Rochester, NY are:
What are popular job titles related to Product Operations Manager jobs in Rochester, NY? For Product Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Product Operations Manager jobs in Rochester, NY look for? The top searched job categories for Product Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Product Operations Manager jobs? Cities near Rochester, NY with the most Product Operations Manager job openings:
Product Operations Manager jobs near you

Field Operations Manager

Loop Internet

Rochester, NY • On-site

$88K - $100K/yr

Full-time

Medical, Retirement

Re-posted 11 days ago

Job description

About the Organization
Deliver an exceptional experience. Make a real impact. Grow with us.
At Greenlight Networks, we're not just building a network-we're building stronger, more connected communities. Founded in 2011, Greenlight Networks designs, builds, and operates a high-speed fiber-optic network delivering internet speeds up to 8 Gigabits per second to homes and small businesses. Today, we serve more than 225,000 homes and nearly 10,000 businesses across New York, with continued expansion into Pennsylvania and Baltimore.
Our mission is to connect our communities by delivering the best internet experience and providing our customers the freedom to work, play, and live without limits!
Category
Outside Operations
Full-Time/Part-Time
Full-Time
Location
Rochester, NY
Description
Job Summary:
Greenlight Networks, the ultra-high-speed, broadband service provider, offering residential and small business customers Internet speeds up to a Gigabit per second, is actively recruiting for a Field Operations Manager to build out and lead a team of technicians focused on delivering best in class fiber optic internet services. Safety, quality, customer service and workforce performance will be focus of this role ensuring an amazing customer experience.
Essential Functions:
  • Lead, motivate and develop a team of field technicians & supervisors to drive improvements and exceed goals for on time installations and preventative maintenance work exceeding customers' expectations
  • Manage recruiting, training and development of team to meet customer growth demands
  • Set and manage key performance indicators to effectively manage work load of team members as well as performance
  • Develop and manage scheduling of team to accommodate increased customer demands
  • Support team to effectively deliver premiere customer communications throughout install and maintenance processes, act as escalation point as necessary
  • Work in collaboration with internal workgroups?to manage and resolve client issues including workforce planning
  • Manage field technician inventory needs.
  • Participate in development and implementation of software enhancements.
  • Proactive action to ensure on-time completion of even in event of poor weather, project delays, or emergencies; including working alongside and directly assisting technicians
  • Coordinate activities and joint efforts with third party contractors
  • Responsible for workforce compliance with all safety regulations

Knowledge, Skills and Abilities Required:
  • Fleet management knowledge to include: motor vehicle regulations, fleet sustainability, monitoring & GPS tracking, utilization controls, and accident reporting.
  • Experience in administering processes and policies as they relate to: safety, attendance, performance work rules and code of conduct.
  • Ability to analyze data to make decisions regarding workforce planning and productivity.
  • Active listening skills, with an ability to ask great questions, gather information from stakeholders, understand their stated and unstated technical and business needs, then plan and execute solutions to address those needs.
  • Experience providing training, feedback and motivation to employees.
  • Proven ability to manage multiple projects simultaneously, demands with competing priorities, while making timely decisions.
  • Technical knowledge of PON networks, splicing, fiber mapping, aerial and subterrestrial fiber construction, and all associated troubleshooting.
  • Ability to travel within work geography, may require overnight travel.

Education and Experience
  • Supervisory experience in a field operations environment, preferably with 5+ years' experience of installation and maintenance with fiber technology.
  • Bachelor's degree preferred
  • A valid driver's license, acceptable driving record, and the ability to maintain insurability under the company's auto policy are essential

Compensation:
Our job titles may span more than one career level. The pay range for this position is $88,000 - $100,000. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at www.greenlightnetworks.com/careers/.
EOE Statement
Greenlight Networks is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Greenlight Networks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Greenlight Networks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Greenlight Networks will not tolerate discrimination or harassment based on any of these characteristics. Greenlight Networks encourages applicants of all ages.
This position is currently accepting applications.

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