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Product Operations Associate Jobs in Maryland (NOW HIRING)

CHB Operations Associate

Baltimore, MD · On-site

$56K - $60K/yr

As a CHB Operations Associate , you play a critical role in ensuring our customers' imports move ... Operational efficiency & cost control - supporting productivity and standardized processes

Receive and process product, including unloading truck shipments and execute stockroom operations ... Maintaining adherence to company safety policies for the safety of all associates and customers

Receive and process product, including unloading truck shipments and execute stockroom operations ... Maintaining adherence to company safety policies for the safety of all associates and customers

Receive and process product, including unloading truck shipments and execute stockroom operations ... Maintaining adherence to company safety policies for the safety of all associates and customers

Receive and process product, including unloading truck shipments and execute stockroom operations ... Maintaining adherence to company safety policies for the safety of all associates and customers

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Quick learner with the ability to absorb and communicate product knowledge * Ability to support ...

... made products, and a variety of resources. We're looking for career-minded people to make a real ... Our need is for an Operations Associate to join our Baltimore, MD location. The ideal candidate ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Quick learner with the ability to absorb and communicate product knowledge * Ability to support ...

... made products, and a variety of resources. We're looking for career-minded people to make a real ... Our need is for an Operations Associate to join our Baltimore, MD location. The ideal candidate ...

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product ...

Showing results 21-40

Product Operations Associate information

See Maryland salary details

$32K

$88.4K

$151.9K

How much do product operations associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for product operations associate in Maryland is $88,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $133,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a product operations associate?

To thrive as a Product Operations Associate, you need strong analytical skills, attention to detail, and a solid understanding of product lifecycle management, often supported by a relevant degree in business or a related field. Familiarity with tools like SQL, Jira, Salesforce, and data visualization platforms, as well as experience with process documentation, is typically required. Excellent communication, cross-functional collaboration, and problem-solving abilities are crucial soft skills for this role. These competencies are important for optimizing product processes, ensuring smooth team coordination, and driving overall product success.

What is a product operations associate?

Product Operations Associates are professionals who support product teams by streamlining processes, coordinating cross-functional initiatives, and ensuring that product strategies are executed efficiently. They often act as a bridge between product management, engineering, customer support, and other departments to optimize workflow and communication. Their responsibilities may include data analysis, project management, process improvement, and facilitating product launches. By handling the operational aspects, they enable product managers and teams to focus on innovation and strategy.

What is the difference between Product Operations Associate vs Product Manager?

AspectProduct Operations AssociateProduct Manager
ResponsibilitiesSupports product teams with data analysis, process improvements, and coordinationDefines product vision, strategy, and oversees development from conception to launch
Required SkillsData analysis, communication, project coordinationStrategic thinking, leadership, cross-functional collaboration
Work EnvironmentCollaborative, cross-departmental teams within tech companiesLeadership roles within product teams, often with managerial responsibilities
Common UsageEntry to mid-level support role in product organizationsSenior role with decision-making authority over product direction

The Product Operations Associate typically supports product teams with data and process management, focusing on operational efficiency. In contrast, the Product Manager leads product strategy and development, making key decisions to shape the product's future. Both roles are essential but differ in scope and responsibilities.

How does a product operations associate typically interact with product managers and cross-functional teams?

As a Product Operations Associate, you play a pivotal role in streamlining communication and processes between product managers, engineering, design, and other key teams. You’ll often coordinate product launches, gather feedback from stakeholders, and help ensure that everyone is aligned with timelines and goals. Regular collaboration involves organizing meetings, documenting requirements, and tracking progress through project management tools. This role requires strong organizational skills and proactive communication to help resolve bottlenecks and ensure successful product delivery.
What are the most commonly searched types of Product Operations jobs in Maryland? The most popular types of Product Operations jobs in Maryland are:
What are popular job titles related to Product Operations Associate jobs in Maryland? For Product Operations Associate jobs in Maryland, the most frequently searched job titles are:
What cities in Maryland are hiring for Product Operations Associate jobs? Cities in Maryland with the most Product Operations Associate job openings:
What are popular job titles related to Product Operations Associate jobs in MD? For Product Operations Associate jobs in MD, the most frequently searched job titles are:
Infographic showing various Product Operations Associate job openings in Maryland as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $88,388 per year, or $42.5 per hour.

CHB Operations Associate

Maersk

Baltimore, MD • On-site

$56K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 23 hours ago


Maersk rating

6.8

Company rating: 6.8 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

242nd of 360 rated logistics


Job description

As a CHB Operations Associate, you play a critical role in ensuring our customers' imports move smoothly, compliantly, and on time. You will manage end-to-end customs brokerage operations for a dedicated portfolio of accounts, partnering closely with customers, carriers, government agencies, and internal teams.
This is an ideal opportunity for someone who thrives in a fast-paced, detail-oriented environment and wants to build strong expertise in customs brokerage while contributing directly to customer satisfaction and operational excellence.
What You'll Do
You will take ownership of daily customs brokerage operations for assigned customers, including:
  • Serve as a trusted point of contact for customers, responding to questions and providing timely, accurate shipment updates
  • Prepare and process U.S. Customs entries and Partner Government Agency (PGA) filings, ensuring full regulatory compliance
  • Open and manage entry files in alignment with defined KPIs and service standards
  • Coordinate shipment clearance with freight forwarders, steamship lines, airlines, and container freight stations (CFS) to ensure timely release
  • Track and trace inbound shipments from port or airport through final delivery
  • Ensure all required documentation and entry packages are accurately uploaded into operating systems
  • Complete customer billing, delivery orders, and required operational reports
  • Maintain and update customer Standard Operating Procedures (SOPs) as needed
  • Collaborate closely with teammates and cross-functional partners to support coverage, cross-training, and peak-volume needs

What Success Looks Like
You'll be successful in this role if you consistently demonstrate:
  • Timely and accurate processing of shipments within agreed KPIs
  • High attention to detail and data accuracy
  • Strong adherence to company policies and all CBP and PGA regulations
  • Proactive communication and follow-through with customers and internal partners
  • Reliable submission of delivery orders and required documentation

Your Impact
In this role, you are accountable for helping drive:
  • Customer experience & quality - delivering on service commitments and building trust
  • Compliance & process maturity - ensuring regulatory adherence and operational consistency
  • Operational efficiency & cost control - supporting productivity and standardized processes
  • Technology adoption - contributing to continuous improvement and digital transformation initiatives

Who You'll Work With
Internal partners include:
  • CHB Operations Managers and Leaders
  • Senior CHB Operations Associates
  • Regional CHB Leadership
  • Program and Implementation Managers
  • CHB Compliance and IT teams

External partners include:
  • Assigned customs brokerage customers
  • Government agencies (CBP, FDA, USDA, and others)
  • CHB systems and technology vendors

Required / Preferred Qualifications:
  • 6-12 months of customs brokerage or related industry experience
  • At least 2 years in a CHB or operational support environment preferred
  • Strong verbal and written communication skills
  • Highly organized, detail-oriented, and comfortable working under pressure
  • Ability to manage multiple priorities in a fast-paced environment
  • Team-focused mindset with a strong sense of ownership and accountability
  • Bachelor's degree preferred (or equivalent work experience)
  • Customs House Broker License preferred but not required

Required Qualifications
  • Minimum 2 years of CHB
  • 6 -12 months of experience in the industry
  • Knowledge of Section 232 IEEPA tariff structure
  • Excellent verbal and written communication skills with the ability to communicate confidently
  • Persistently drives issues to closure
  • Well organized, detail oriented - especially when working under pressure
  • Works together with others in the business unit to achieve results, fosters teamwork
  • Ability to multi-task in a face paced environment
  • Bachelor's degree preferred but not required, or equivalent work experience
  • Customs House Brokerage License preferred but not required

Salary: $56,000 - $60,000*
Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match
* The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Notice to applicants applying to positions in the United States
You must be authorized to work for any employer in the U.S.
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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