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Process Improvement Specialist Jobs in Indiana (NOW HIRING)

Sevita

QI Field Services Specialist

Merrillville, IN · On-site

Quality Improvement Specialist Do you want to work in a dynamic environment where no day is ever ... local process improvement initiatives. * Verify implementation of effective strategies for ...

Nix

Continuous Improvement Technician

Poseyville, IN · On-site

$66K - $84K/yr

How You Will Do It: ▪ Observe shop-floor processes to identify waste, bottlenecks, inefficiencies, and opportunities for improvement. ▪ Support and lead Kaizen events, improvement projects, and ...

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Process Improvement Specialist information

See Indiana salary details

$38.1K

$86.3K

$126.6K

How much do process improvement specialist jobs pay per year?

As of Sep 3, 2026, the average yearly pay for process improvement specialist in Indiana is $86,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $98,000.00 per year, depending on experience, location, and employer.

What does a process improvement specialist do?

A process improvement specialist reviews and analyzes the performance of various procedures at a company and makes recommendations for improvements. As a process improvement specialist, your job duties focus on observing staff, reading quality reports, and determining how to make production more efficient. Once you have gathered data, you create reports with suggestions for improvement and submit them to management. Process improvement specialists typically work for consulting firms and have many different clients.

What does a process improvement specialist do?

A Process Improvement Specialist analyzes business processes to identify areas for improvement, efficiency, and cost reduction. They use methodologies like Lean, Six Sigma, or Kaizen to evaluate current workflows, suggest enhancements, and implement solutions. Their goal is to streamline operations, reduce waste, and ensure processes align with organizational objectives. They often facilitate training and collaborate with different departments to drive continuous improvement.

What are the key skills and qualifications needed to thrive as a process improvement specialist?

To thrive as a Process Improvement Specialist, you need strong analytical skills, a background in operations or business management, and familiarity with process improvement methodologies such as Lean or Six Sigma. Proficiency with data analysis tools like Microsoft Excel, Visio, or specialized process mapping software, along with certifications such as Lean Six Sigma Green or Black Belt, is often required. Excellent communication, problem-solving abilities, and stakeholder management skills help you lead change initiatives and collaborate across departments. These competencies are essential for identifying inefficiencies, implementing effective solutions, and driving lasting operational improvements.

What are some common challenges process improvement specialists face when implementing change initiatives?

Process Improvement Specialists often encounter resistance to change from employees who are accustomed to existing workflows. Successfully implementing new processes requires strong communication and collaboration skills, as facilitating buy-in across different departments is crucial. Additionally, balancing quick wins with long-term strategic improvements and ensuring changes are sustainable can be challenging. Specialists typically work closely with cross-functional teams, gathering feedback and adjusting implementation strategies based on real-world results.

What is the difference between Process Improvement Specialist vs Business Analyst?

AspectProcess Improvement SpecialistBusiness Analyst
Primary FocusOptimizing processes and workflowsAnalyzing business needs and requirements
CertificationsLean, Six Sigma, PMP (sometimes)CBAP, PMI-PBA, Six Sigma (sometimes)
Work EnvironmentManufacturing, healthcare, corporateIT, finance, consulting
Employer UsageCompanies seeking efficiency improvementsOrganizations implementing new systems or processes

While both roles aim to improve organizational performance, the Process Improvement Specialist primarily focuses on streamlining processes using methodologies like Lean or Six Sigma. In contrast, the Business Analyst concentrates on understanding business needs and translating them into technical solutions. Both roles often collaborate but serve distinct functions within a company.

Is there a certification for process improvement specialist?

Yes, certifications such as the Certified Six Sigma Green Belt, Lean Six Sigma Green Belt, and Certified Business Process Professional (CBPP) are commonly pursued by process improvement specialists to demonstrate expertise in process analysis and improvement methodologies.

What is a process improvement specialist?

A process improvement specialist is a professional who analyzes and enhances business processes to increase efficiency, reduce costs, and improve quality. They often use tools like Six Sigma, Lean, or Kaizen and may hold certifications such as Green Belt or Black Belt to implement systematic improvements.
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Process Improvement Specialist jobs near you
Infographic showing various Process Improvement Specialist job openings in Indiana as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $86,260 per year, or $41.5 per hour.

Business Process Improvement Specialist

State of Indiana

Indianapolis, IN • On-site

$61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

State Of Indiana rating

7.0

Company rating: 7.0 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

41st of 50 rated states

Job description

 Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Revenue (DOR):

The Indiana Department of Revenue team is comprised of over 700 staff that are located in 13 locations across the state of Indiana. We work collaboratively with the Indiana Governor's office, the General Assembly, state agencies, individuals, business owners, corporations, tax practitioners, and a variety of tax program participants to administer Indiana's tax laws. DOR administers over 65 tax types and annually processes nearly $21 billion of tax revenue. Our mission is to serve Indiana by administering tax laws in a fair, secure, and efficient manner.

Role Overview: 

The Business Process Improvement Specialist works collaboratively with staff across the agency to identify, analyze, design, and implement service operations speed, efficiency, and quality. You will streamline, simplify, and improve end-to-end processes, driving a continuous improvement culture. You will utilize systems, tools, and LEAN Six Sigma principles to drive productivity and a unified user experience. The successful candidate will be positive, enthusiastic, and team-oriented with a strong passion for continuous improvement and a desire to support the DOR's continuous improvement across the agency.

Salary:

The salary for this position traditionally starts at $61,022.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

  • Serve as a resource to team members and applicable internal/external customers on projects related to process improvement.
  • Effectively guide teams through completing improvement projects including data gathering, data analysis, solution development, and implementation.
  • Identify, define, analyze, develop, document, and implement process improvements that enhance efficiency, consistency, quality, and speed, thereby optimizing performance.
  • Improve the user experience for customers and end-users through data analysis and the voice of the customer.
  • Provide an objective assessment of operations effectiveness and recommend actionable solutions.
  • Coordinate with various business areas to determine process ownership, develop standardized documentation, and improve business processes, policies, and procedures. Documentation may include process descriptions, flow diagrams, value stream maps, and other related deliverables.
  • Build respectful, collaborative, and productive relationships with all internal/external customers.
  • Actively support and incorporate the mission, vision, core values, and positive culture principles of DOR.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. 

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

  • Advanced knowledge of the organization's business systems and commercial business applications.
  • Advanced knowledge of technical problems and solutions as they relate to the current and future business environment.
  • Considerable knowledge of project management theories and practices and the ability to apply that knowledge.
  • Advanced knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
  • Ability to comprehend and translate business systems or application requirements in a meaningful and functional manner.
  • Ability to apply system development methodologies to oversee systems modifications and initiatives.
  • Ability to use logic and critical thinking to address issues efficiently and effectively.
  • Ability to adapt to new information and scenarios and understand the implications of those changes.
  • Knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
  • Familiarity with using and interpreting data structures and relationships.
  • Ability to understand how change management methodology aligns with and enhances project management and implementation.
  • Ability to lead, encourage and influence others to perform.
  • Effectively communicate both orally and in writing.

A degree is not required. However, at least 3+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

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