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Process Implementation Manager Jobs in Portland, OR

Contracts Group Manager

Lake Oswego, OR ยท On-site

$91.50K - $122.40K/yr

Contracts Group Manager BIOTRONIK is one of the leading manufacturers of cardio- and endovascular ... Periodically lead project teams for process implementation spanning multiple departments, applying ...

Mentor and manage a team of process engineers; set priorities, allocate resources effectively, and ... Implement strategies to improve yield, cycle time and process efficiency using SPC, DOE, and root ...

Work loadand priority management forMFGSystems team. * Design and develop assembly tooling ... Identifyand implement continuous improvements, costreductionand cost avoidance. * Provide ...

New

Work load and priority management for MFG Systems team. * Design and develop assembly tooling as ... Identify and implement continuous improvements, cost reduction and cost avoidance. * Provide weekly ...

... processes. Implement and execute strategies for a larger team (or multiple smaller teams) to ... Manage design processes to ensure design deliverables and timelines and budgets are met.

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Showing results 1-20

Process Implementation Manager information

See Portland, OR salary details

$41.4K

$109.8K

$178.2K

How much do process implementation manager jobs pay per year?

As of May 31, 2026, the average yearly pay for process implementation manager in Portland, OR is $109,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,100.00 and $128,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Portland, OR? For Process Implementation Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Portland, OR look for? The top searched job categories for Process Implementation Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Process Implementation Manager jobs? Cities near Portland, OR with the most Process Implementation Manager job openings:
Infographic showing various Process Implementation Manager job openings in Portland, OR as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $109,782 per year, or $52.8 per hour.
Client Success Implementation Specialist

Client Success Implementation Specialist

Linguava Interpreters Inc

Portland, OR โ€ข On-site, Remote

Full-time

Posted 16 days ago


Job description

We are looking for a Client Success Implementation Specialist who is energized by helping clients succeed and motivated by the impact language access has on patient care.
In this role, you will serve as a trusted partner to healthcare organizations during onboarding, implementation, training, and early-stage support-helping clients confidently adopt Linguava's services, workflows, and tools.
This is an ideal opportunity for someone with experience in interpretation, translation, healthcare operations, or client support who wants to expand their impact beyond direct service delivery and help healthcare organizations build stronger, more equitable language access programs at scale.
At Linguava, we believe exceptional implementation creates the foundation for long-term client success, improved patient outcomes, and meaningful partnerships.
Position Summary
The Client Success Implementation Specialist is a foundational role within Linguava's Client Success team, responsible for driving successful client onboarding, implementation, training, and support experiences. This is the first hire so you will be a part of building out this role alongside our Director of Client Success
This role sits at the intersection of healthcare operations, language access, and client enablement. You will help healthcare organizations achieve rapid time-to-value (TTV) by ensuring clients are successfully configured, trained, supported, and prepared for long-term success.
The Specialist acts as a client educator, implementation partner, and internal collaborator-working cross-functionally with Sales, Operations, Scheduling, Quality, and Account Management to deliver seamless client experiences.
What You'll Do
Lead Client Onboarding & Go-Lives
  • Execute Linguava's client onboarding and implementation process, including kickoff coordination, system setup, training, and launch readiness
  • Ensure successful Day 1 go-live experiences through operational coordination and proactive communication
  • Document onboarding progress, risks, and next steps to support smooth client transitions to Account Management
  • Support pilot programs and process improvements related to onboarding and client enablement
Support Client Success & Issue Resolution
  • Serve as a primary point of contact for client support requests and ticket management
  • Investigate, troubleshoot, and resolve client issues in alignment with service level agreements (SLAs)
  • Escalate complex issues appropriately while maintaining clear and professional client communication
  • Identify recurring themes and contribute to root-cause analysis and continuous improvement efforts
Deliver Training & Education
  • Facilitate live and virtual client trainings on Linguava's services, workflows, and language access best practices
  • Create and maintain client-facing training materials, Knowledge Base content, and support documentation
  • Translate operational and interpreter expertise into clear, actionable guidance for healthcare teams
Drive Adoption & Operational Excellence
  • Support consistent adoption of onboarding, support, and ticketing workflows
  • Maintain accurate client documentation, workflows, and configuration details
  • Contribute to the improvement of systems, SOPs, and client success processes
Collaborate Across Teams
  • Partner closely with Sales, Account Management, Scheduling, Operations, and Quality teams to ensure successful launches and ongoing support
  • Participate in internal handoffs, implementation reviews, and post-launch debriefs
  • Serve as a voice of the client internally to help improve service delivery and client experience
Track Metrics & Outcomes
  • Monitor onboarding progress, SLA performance, ticket resolution trends, and client success metrics
  • Support tracking of CSAT, NPS, and time-to-value indicators
  • Identify risks and opportunities to improve operational efficiency and client outcomes
Who You Are
The Client Advocate
You genuinely care about creating positive client experiences and helping people feel supported, confident, and successful.
The Translator of Complexity
You can take operational processes, language access concepts, or technical workflows and explain them clearly to a wide range of audiences.
The Calm Problem Solver
You stay composed under pressure, navigate ambiguity well, and approach challenges with curiosity and solutions-focused thinking.
The Process Builder
You appreciate structure, documentation, and operational consistency-and you enjoy improving systems and workflows over time.
The Relationship Builder
You collaborate effectively across departments and build trust quickly with both internal teams and healthcare clients.
The Mission-Driven Professional
You understand the importance of language access in healthcare and are motivated by work that improves outcomes for diverse communities.
Required Qualifications
Education
  • Bachelor's degree in Education, Business Administration, Healthcare Administration, or a related field preferred, or equivalent experience
Experience
  • 1-3 years of experience in Client Success, Implementation, Onboarding, Technical Support, Training, or related roles
  • Experience working cross-functionally with Sales, Operations, or Account Management teams
  • Strong customer service and relationship management experience
Skills & Competencies
  • Excellent written and verbal communication skills
  • Confidence facilitating training sessions and presenting to groups
  • Strong organizational skills and attention to detail
  • Ability to manage multiple workflows simultaneously
  • Analytical and problem-solving capabilities
  • Ability to work independently while collaborating effectively across teams

Preferred Qualifications
  • Experience in healthcare, SaaS, language services, interpretation, translation, or localization environments
  • Experience supporting language access operations or healthcare workflows
  • Familiarity with HIPAA, CMS, and healthcare compliance environments
  • National or state-recognized interpreter or translator certification (NBCMI, CCHI, OHA, ATA, etc.) highly valued
  • Experience with HubSpot, Zendesk, Freshdesk, Jira Service Desk, or similar platforms
  • Familiarity with interpreter scheduling systems, LMS platforms, or translation management systems (TMS)
How You'll Embody Our Values
People First
You prioritize empathy, responsiveness, and partnership in every client interaction.
Doing the Right Thing
You approach implementation, support, and communication with integrity, accountability, and professionalism.
Pursuit of Progress
You continuously improve processes, systems, and client experiences through curiosity and collaboration.
Above & Beyond Service
You proactively support clients and teammates, creating experiences that build trust and long-term partnership.
Have Each Other's Back
You work collaboratively across teams, sharing knowledge and supporting collective success.
Why Linguava?
At Linguava, we believe language access is essential to equitable healthcare. Our work helps healthcare organizations better serve patients with limited English proficiency and create more inclusive care experiences.
We are building a company where interpreters, client partners, and employees feel supported, valued, and connected to meaningful work. If you are passionate about improving healthcare communication and helping clients succeed, we'd love to hear from you.
Linguava is an Equal Opportunity Employer committed to building an inclusive workplace that reflects the communities we serve.