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Problem Manager Jobs in Suffolk, VA (NOW HIRING)

Instant Systems Inc

Project Manager

Norfolk, VA · On-site

We are looking for strategic problem solvers who thrive in an autonomous environment of diverse and ... Description As the Project Manager (PM), you will work to coordinate various Engineering and ...

Kuka AG

Senior IT Systems Engineer

Newport News, VA · On-site

$95K - $129K/yr

Participate in problem management process by completing root cause analysis. What you need to succeed * BS degree in engineering/computer science or relevant experience in customer production ...

Harbor Group Management

Revenue Manager

Norfolk, VA · On-site

$100K - $110K/yr

Detail oriented with strong problem-solving abilities. * Strong interpersonal skills with the ... Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified ...

Dunkin

Manager

Chesapeake, VA · On-site

The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...

Instant Systems Inc

Project Manager

Norfolk, VA

... and problem solving skills knowledge of quality systems, CAPA, and continuous improvement methodologies (Lean, Six Sigma) ability to manage multiple projects in a fast-paced, high variability ...

Dunkin

Manager

Newport News, VA · On-site

The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...

Dunkin

Manager

Williamsburg, VA · On-site

The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...

Dunkin

Manager

Chesapeake, VA · On-site

The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...

Tecnico

Project Manager

Chesapeake, VA · On-site

Strong communication, problem-solving, and interpersonal skills. * Proficiency in project management tools (e.g., MS Project, Primavera P6) and Microsoft Office Suite. * Knowledge of NAVSEA Standard ...

Tecnico

Project Manager

Chesapeake, VA · On-site

Strong communication, problem-solving, and interpersonal skills. * Proficiency in project management tools (e.g., MS Project, Primavera P6) and Microsoft Office Suite. * Knowledge of NAVSEA Standard ...

Instant Systems Inc

Project Manager

Norfolk, VA

As the Project Manager (PM), you will work to coordinate various Engineering and Facilities related ... Working with energetic & creative problem solvers * A mission worthy of your energy and expertise ...

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Problem Manager information

See Suffolk, VA salary details

$26.6K

$58.4K

$109.9K

How much do problem manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for problem manager in Suffolk, VA is $58,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,900.00 and $79,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.
What cities near Suffolk, VA are hiring for Problem Manager jobs? Cities near Suffolk, VA with the most Problem Manager job openings:
Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Suffolk, VA as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,434 per year, or $28.1 per hour.

Project Manager

Instant Systems Inc

Norfolk, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

Division
Life Sciences
About the Organization
By joining the Instant Systems team, you will be at the forefront of innovation in med tech and biotechnology. You will work with innovative companies who are leading the way in creating lifesaving therapies for patients around the world. You will work side by side with your fellow team members to create future innovations for best patient outcomes. We are looking for strategic problem solvers who thrive in an autonomous environment of diverse and energized collaborators. If you are motivated by new challenges and opportunities for skills growth, we welcome you to apply. Your energy and expertise is valuable, spend it making a difference on a worthy mission.
Description
As the Project Manager (PM), you will work to coordinate various Engineering and Facilities related projects. The PM drives company goals by ensuring projects are delivered on time, within scope, within budget, and in compliance. The PM finds creative solutions, collaborates across cross-functional teams, and looks for ways to make a difference by implementing and improving systems that support timely completion of projects.
Responsibilities:
    • Effectively coordinate and collaborate with the following cross functional teams:
      • Engineering
      • R & D
      • Production
      • Quality Systems
      • Regulatory Affairs
      • Supply Chain
      • Client Services
    • Lead end-to-end project management for new product development, process improvements, and manufacturing scale-up.
    • Define project scope, goals, milestones, and deliverables in alignment with strategic priorities..
    • Develop and maintain detailed project plans, timelines, and resource allocation strategies.
    • Coordinate cross-functional project teams to ensure alignment and timely execution & resolving team level issues that arise.
    • Manage changing priorities and evolving project requirements, adapting quickly to complex or ambiguous situations to ensure projects stay on schedule and meet objectives.
    • Ensure compliance with medical device regulations (e.g., FDA, ISO 13485, ISO 9001) throughout the project lifecycle.
    • Monitor and track project performance, proactively identifying risks and implementing mitigation strategies.
    • Manage budgets, costs, and resource planning to achieve financial and operational targets.
    • Lead regular project reviews and present progress updates to leadership.
    • Maintain strong communication with stakeholders to ensure alignment on objectives, timelines, and deliverables.
    • Drive continuous improvement in project execution, documentation, and process efficiency.
      • Other Responsibilities as assigned.

To be considered you'll need:
  • a Bachelors Degree in a scientific field
  • PMP (preferred)
  • 4+ years of experience in project management ideally within product development, manufacturing, or a regulated industry
  • excellent organizational, time management and problem solving skills
  • knowledge of quality systems, CAPA, and continuous improvement methodologies (Lean, Six Sigma)
  • ability to manage multiple projects in a fast-paced, high variability & regulated environment
  • solid company-centric ideology.
  • core values of honesty and respect.
  • a thirst for learning.
  • the desire to be challenged.

You will thrive if you:
  • enjoy an autonomous work environment.
  • have a LEAN mindset.
  • are the first person to help.
  • seek out opportunities to bring added value.

Company Benefits & Perks
  • 401K
  • Health Benefits: Medical, Dental, Vision
  • Wellness Program
  • Life Insurance
  • Corporate Sponsored Events
  • Skill growth opportunities
  • Short Term Disability
  • Ability to Advance
  • Working with energetic & creative problem solvers
  • A mission worthy of your energy and expertise

Applicants for this position must successfully pass background, drug screen and reference check. It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Full-Time/Part-Time
Full-Time
EOE Statement
Instant Systems' provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary Range
This position is currently accepting applications.

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