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Problem Manager Jobs in Suffolk, VA (NOW HIRING)

Govcio LLC

Circuit Manager- Network

Hampton, VA · On-site

$120K - $130K/yr

Completes problem resolutions associated with incident ticket(s) * May configure, deploy, manage, and maintain monitoring systems used by the technicians to ensure availability and overall ...

Stony Brook Medicine

Office Manager

Suffolk, VA · On-site

$60K - $75K/yr

Problem solving * Judgment * Decision-making $60,000-$75,000 annually Shift Days Tags Full time, Monday-Friday - Location : Centereach, NY Salary Range Position Office Manager Open Date 3/25/2026 ...

US Department of the Navy

PROGRAM MANAGER

Suffolk, VA

$115K/yr

... problem areas and determining feasible solutions for problem resolution. This position is within the Work Category SUPERVISION & MANAGEMENT at Work Level FULL-PERFORMANCE , Series and Grade GG-0340 ...

Hampton Roads Transit

Project Manager

Norfolk, VA · On-site

$96.73 - $125.75/hr

Identify potential problem areas, take corrective action, advise others of required actions and ... Manage records created and received in compliance with the Hampton Roads Transit Records Management ...

N-C

Manufacturing Engineering Manager

Virginia Beach, VA · On-site

$130K - $160K/yr

The manager oversees engineering resources, capital equipment planning, and cost reduction ... Coaches and develops manufacturing engineers in problem solving, project execution, and lean ...

Hampton Roads Transit

Project Manager

Norfolk, VA · On-site

$96K - $125K/yr

Identify potential problem areas, take corrective action, advise others of required actions and ... Manage records created and received in compliance with the Hampton Roads Transit Records Management ...

Gohrt

Project Manager

Norfolk, VA

$96K - $125K/yr

Identify potential problem areas, take corrective action, advise others of required actions and ... Manage records created and received in compliance with the Hampton Roads Transit Records Management ...

Instant Systems Inc

Project Manager

Norfolk, VA · On-site

We are looking for strategic problem solvers who thrive in an autonomous environment of diverse and ... Description As the Project Manager (PM), you will work to coordinate various Engineering and ...

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Problem Manager information

See Suffolk, VA salary details

$26.6K

$58.4K

$109.9K

How much do problem manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for problem manager in Suffolk, VA is $58,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,900.00 and $79,900.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near Suffolk, VA are hiring for Problem Manager jobs?

Cities near Suffolk, VA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Suffolk, VA as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $58,434 per year, or $28.1 per hour.

Circuit Manager- Network

Govcio LLC

Hampton, VA • On-site

$120K - $130K/yr

Other

Re-posted 5 hours ago

GovCIO rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

110th of 226 rated it services

Job description

Overview:

GovCIO is currently hiring for a Network Circuit Manager to support modernization efforts. This position will be located in Hampton, VA on Joint Base Langley-Eustis and will be a fully onsite position.

Responsibilities:

We are seeking a Network Circuit Manager that is well-equipped to manage communication circuits effectively, maintain circuit performance, and support network operations. This position is located at Langley Air Force Base, Hampton, Virginia.

Key Responsibilities

  • Ensuring the proper functioning and maintenance of communication circuits used for network operations.
  • Coordinating with various teams and agencies to meet circuit requirements and resolve any issues that arise.
  • Monitoring circuit performance and usage to ensure optimal operation and security.
  • Identifying and addressing any problems with communication circuits to minimize downtime and maintain reliable communication channels.
  • Troubleshooting systems failures and accessibility problems within the network to our services.
  • Supporting new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
  • Problems faced are difficult, they will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
  • Experience with network administration ticket resolution. 
    • Support Network ticket closure across Network OPS staff to include:
    • Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)   
    • Use administrative access to the network to provision new switches, routers, VLANs and Crypto. 
    • Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.   
    • Routing Service Requests to the appropriate organization required for incident resolution.
    • Performs root cause analyses.
    • Completes problem resolutions associated with incident ticket(s)
  • May configure, deploy, manage, and maintain monitoring systems used by the technicians to ensure availability and overall performance of system and services. 
Qualifications:

High School with 9+ years (or commensurate experience)

Required Skills and Experience

Clearance:  TS/SCI Eligibility

  • Organizational skills to drive multi-functional projects
  • Network administration and circuit management
  • Debug of CPU logic and circuit failures
  • DoD 8140 Level II certification (Security+ CE, CCNA-Security, CySA+,CND, )
  • Contract management, interpreting and applying AC and DC power systems, and knowledge of transformers, circuit protection, and protective relaying

Preferred Skills and Experience 

  • Bachelor’s degree in technical or engineering field or equivalent
  • Certifications:
    • Certified Change Management Professional (CCMP)
    • Prosci Certified Change Practitioner
    • Certified Problem and Change Manager (CPCM) 
  • Adaptability, adjusting to new situations and responding to unexpected challenges
  • Problem-solving skills addressing unforeseen challenges and ensuring changes are implemented smoothly

#mav002

Posted Salary Range: USD $120,000.00 - USD $130,000.00 /Yr.

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