Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
Richmond, VA · On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while enjoying the flexibility of working from home. Key Responsibilities * Team Leadership : Guide and ...
The Problem Management Specialist will track incidentsand trendsacross FRFS products to pinpoint opportunities for deeper investigation and root cause analysis. You willfacilitateand execute Root ...
The Problem Management Specialist will track incidentsand trendsacross FRFS products to pinpoint opportunities for deeper investigation and root cause analysis. You willfacilitateand execute Root ...
The Problem Management Specialist will track incidentsand trendsacross FRFS products to pinpoint opportunities for deeper investigation and root cause analysis. You willfacilitateand execute Root ...
The Problem Management Specialist will track incidentsand trendsacross FRFS products to pinpoint opportunities for deeper investigation and root cause analysis. You willfacilitateand execute Root ...
Mechanicsville, VA · On-site
This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB ...
Quick apply
Mechanicsville, VA · On-site
This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB ...
Mechanicsville, VA · On-site
This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB ...
Quick apply
Mechanicsville, VA · On-site
This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB ...
Richmond, VA · On-site
$65 - $70/hr
This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB ...
Quick apply
Richmond, VA · On-site
$65 - $70/hr
This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB ...
Inventory and Operations Problem Solvers Pay: $21.00/hr + shift differential Work Hours: ID ... Ability to effectively present information and respond to questions from associates, managers ...
New
Inventory and Operations Problem Solvers Pay: $21.00/hr + shift differential Work Hours: ID ... Ability to effectively present information and respond to questions from associates, managers ...
New
Henrico, VA · On-site
$21/hr
Inventory and Operations Problem Solvers Pay: $21.00/hr + shift differential Work Hours: ID ... Ability to effectively present information and respond to questions from associates, managers ...
New
Henrico, VA · On-site
$21/hr
Inventory and Operations Problem Solvers Pay: $21.00/hr + shift differential Work Hours: ID ... Ability to effectively present information and respond to questions from associates, managers ...
New
Richmond, VA · On-site
$15.75 - $20.75/hr
Own and continuously improve service operations, including incident and problem management, plus ... service-health and performance reporting. * Lead the rapid response team for high-severity ...
Richmond, VA · On-site
$15.75 - $20.75/hr
Own and continuously improve service operations, including incident and problem management, plus ... service-health and performance reporting. * Lead the rapid response team for high-severity ...
This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB ...
This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB ...
Working with service delivery staff, present the results of Problem Management / Root Cause Analysis to customers and obtain their sign-off on findings, actions and closure. * Provide status reports ...
Working with service delivery staff, present the results of Problem Management / Root Cause Analysis to customers and obtain their sign-off on findings, actions and closure. * Provide status reports ...
... incident and problem management with a strong root cause and prevention mindset, not just ticket resolution. • Establish and maintain clear operating procedures, functional playbooks, and ...
... incident and problem management with a strong root cause and prevention mindset, not just ticket resolution. • Establish and maintain clear operating procedures, functional playbooks, and ...
... incident and problem management with a strong root cause and prevention mindset, not just ticket resolution. • Establish and maintain clear operating procedures, functional playbooks, and ...
... incident and problem management with a strong root cause and prevention mindset, not just ticket resolution. • Establish and maintain clear operating procedures, functional playbooks, and ...
Incident Management * Problem Management * Root Cause Analysis RCA * Release Management * Change Management * Service Request Fulfilment * SLA Management * Production Support * Leadership
Incident Management * Problem Management * Root Cause Analysis RCA * Release Management * Change Management * Service Request Fulfilment * SLA Management * Production Support * Leadership
$33.9K is the 25th percentile. Wages below this are outliers.
$27.7K - $35.6K
32% of jobs
$35.6K - $43.5K
2% of jobs
$43.5K - $51.3K
11% of jobs
The median wage is $53.4K / yr.
$51.3K - $59.2K
22% of jobs
$59.2K - $67.1K
5% of jobs
$73.5K is the 75th percentile. Wages above this are outliers.
$67.1K - $74.9K
4% of jobs
$74.9K - $82.8K
4% of jobs
$82.8K - $90.7K
5% of jobs
$90.7K - $98.6K
6% of jobs
$98.6K - $106.4K
6% of jobs
$106.4K - $114.3K
2% of jobs
$27.7K
$60.8K
$114.3K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
Full-time
Medical
Re-posted 26 days ago
Sourced by ZipRecruiter
Insurance services
1,001 - 5,000 Employees
Redmond, WA, US
