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Problem Manager Jobs in Washington, VA (NOW HIRING)

Altamira Technologies Corp.

Program Manager

Warrenton, VA · On-site

$180K - $225K/yr

You'll also broaden your expertise in problem management, strategic planning, reviewing contracts, and more. This is your chance to impact a unique and special mission serving the nation's interests ...

Merck & Co.

Director, Manufacturing Automation

Elkton, VA · On-site

$173 - $273/hr

Strong Problem solving, Project management, Communication and Collaboration skills required * Strong Problem solving, Project management, Communication and Collaboration skills required Required ...

MSD Malaysia

Director, Manufacturing Automation

Elkton, VA · On-site

$173 - $273/hr

Problem Management * Project Management * Quality Management * Real‑Time Programming * Regulatory Inspections * Six Sigma * Software Development Life Cycle (SDLC) * Strategic Management * Strategic ...

MSD

Director, Manufacturing Automation

Elkton, VA · On-site

Strong Problem solving, Project management, Communication and Collaboration skills required Required Skills: Audit Management, Business Process Improvements, Collaborative Communications, Computer ...

HOLTZMAN OIL CORP

Credit Manager

Mount Jackson, VA · On-site

The Credit Manager is responsible for overseeing and managing the company's credit and collections ... Excellent communication, negotiation, and problem-solving skills. * Proven ability to lead and ...

ALPHA TEAM SP LLC

Fire Division Manager

Front Royal, VA · On-site

Strong communication, organization, coaching, and problem-solving skills. Ability to manage people, priorities, financial performance, and changing operational demands. Restoration, fire, contents ...

New

ALPHA TEAM SP LLC

Fire Division Manager

Front Royal, VA · On-site

Strong communication, organization, coaching, and problem-solving skills. Ability to manage people, priorities, financial performance, and changing operational demands. Restoration, fire, contents ...

New

Hearthside Food Solutions LLC

CI Manager

Front Royal, VA · On-site

$85K - $137K/yr

The CI Manager is responsible for driving sustainable Process Improvements in the facility by ... Excellent problem-solving skills and the ability to work with autonomy. * Must be accurate, detail ...

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Problem Manager information

See Washington, VA salary details

$29.5K

$64.8K

$121.8K

How much do problem manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for problem manager in Washington, VA is $64,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $88,600.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near Washington, VA are hiring for Problem Manager jobs?

Cities near Washington, VA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Washington, VA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $64,760 per year, or $31.1 per hour.

Program Manager

Altamira Technologies Corp.

Warrenton, VA

$180K - $225K/yr

Full-time

Posted 18 days ago

Job description

Program Manager
Altamira Technologies has a long and successful history providing innovative solutions throughout the U.S. National Security community. Headquartered in McLean, Virginia, Altamira serves the defense, intelligence and homeland security communities worldwide by focusing on creating innovative solutions leveraging common standards in architecture, data and security. Altamira believes that our people and the culture of our company differentiate us from other companies.
Location: Warrenton, VA
Position Description: As a program manager on our team, you'll design, implement, and maintain impactful programs by guiding a multi-disciplined team in the successful execution and sustainment of several software applications. Your client will trust you to organize and coordinate program objectives, while your team will look to you for direction as they navigate requirements, budget constraints, and staffing challenges. As an authority on the account, you'll identify opportunities to grow the business by supporting your client's mission. You'll also broaden your expertise in problem management, strategic planning, reviewing contracts, and more. This is your chance to impact a unique and special mission serving the nation's interests while sharing your knowledge and expertise in program management methodologies.
Required Experience:
  • 5+ years of experience in a program manager role
  • Understands the requirements, environmental factors, activities, constraints, risks, and motivations impacting the program
  • Experience with leading and managing a workforce to ensure that the technical solutions and schedules in the task order are implemented promptly
  • Ability to serve as the primary interface to the Government customer to receive direction and represent the team's activities and accomplishments
  • Making sure all project personnel and stakeholders have a clear understanding of the status of the project
  • Knowledge of managing milestone deliveries under Firm Fixed-Price / T&M contracts/OTA contracts
  • Experience managing subcontractors
  • TS/SCI/CI Poly clearance
Desired Qualifications:
  • 5+ years supporting federal government contracts within the DOD or the Intelligence Community (IC)
  • Experience with writing proposals, including providing inputs to pricing, staffing plans, and management narratives in proposal development
  • Experience managing multiple programs
  • Program Management Professional (PMP) Certification
  • Experience working in a SCI Facility (SCIF)

The anticipated salary range for this position is $180,000 to $225,000. Actual compensation will be determined based on several factors, including, but not limited to, the scope of the position, relevant experience, education, certifications, internal equity, customer contractual requirements, security clearance requirements, and other legitimate business considerations.

Employment Type: Full Time

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