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Problem Manager Jobs in Washington, VA (NOW HIRING)

Leidos

Network Engineer III

Bluemont, VA · Hybrid

Support event, incident, problem, and change management processes. * Maintain network configurations, technical documentation, network diagrams, baseline standards, and operational records. * Support ...

Leidos

Network Engineer III

Bluemont, VA · On-site

$131K - $237K/yr

Support event, incident, problem, and change management processes. * Maintain network configurations, technical documentation, network diagrams, baseline standards, and operational records. * Support ...

Leidos

Computer Network Architect

Bluemont, VA · On-site

$131K - $237K/yr

Support event, incident, problem, and change management processes. * Maintain network configurations, technical documentation, network diagrams, baseline standards, and operational records. * Support ...

Leidos

Network Engineer III

Bluemont, VA · On-site

Support event, incident, problem, and change management processes. * Maintain network configurations, technical documentation, network diagrams, baseline standards, and operational records. * Support ...

Leidos

Network Administrator

Bluemont, VA · On-site

$131K - $237K/yr

Support event, incident, problem, and change management processes. * Maintain network configurations, technical documentation, network diagrams, baseline standards, and operational records. * Support ...

Leidos

Network Architect

Bluemont, VA · On-site

$131K - $237K/yr

Support event, incident, problem, and change management processes. * Maintain network configurations, technical documentation, network diagrams, baseline standards, and operational records. * Support ...

Non-Profit Organization

Be Seen First

Account Manager

Front Royal, VA · On-site

$24.56 - $29.58/hr

Excellent attention to detail and problem-solving abilities. * Proficiency in project management software and tools. * Knowledge of production processes, including pre-production, production, and ...

HOLTZMAN OIL CORP

Credit Manager

Mount Jackson, VA · On-site

The Credit Manager is responsible for overseeing and managing the company's credit and collections ... Excellent communication, negotiation, and problem-solving skills. * Proven ability to lead and ...

K2 Ascend

Production Manager

Strasburg, VA · On-site

$70K - $80K/yr

... problem-solving, project management, and analytical skills ● Proven ability to develop and implement operational plans that improve efficiency ● Strong attention to detail and ability to manage ...

EquipmentShare

Service Manager

Catlett, VA

We're hiring a Service Manager at our rental facility in Catlett, VA , and we're looking for ... We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take ...

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Showing results 1-20

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Washington, VA

Problem Manager information

See Washington, VA salary details

$29.5K

$64.8K

$121.8K

How much do problem manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for problem manager in Washington, VA is $64,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $88,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.
What job categories do people searching Problem Manager jobs in Washington, VA look for? The top searched job categories for Problem Manager jobs in Washington, VA are:
What cities near Washington, VA are hiring for Problem Manager jobs? Cities near Washington, VA with the most Problem Manager job openings:
Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Washington, VA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $64,760 per year, or $31.1 per hour.

Senior UC Engineer

VMR Strategic Solutions

Warrenton, VA

Full-time

Re-posted yesterday

Job description

Job Type: Full Time

Location: Warrenton, Va.

Clearance: TS SCI

VMR Strategic Solutions is seeking a Senior UC Engineer to help our client. The engineer will have comprehensive knowledge of network topology. The engineer will create and report all outage notifications and network related issues according to standard operating procedures. The engineer must have CCNA collaboration certification and experience with Microsoft Office applications such as excel, word, and outlook.

Duties

  • Ensuring compliance with network security policies and procedures
  • Troubleshooting common UC issues to include identifying and correcting issues with endpoints, bandwidth saturation, profiles, and misconfigurations
  • Participating in additional Tier II/III projects or upgrades as tasked
  • Providing After Action Reports (AARs) for Problem Management resolution

Qualifications

Required Education and Experience:

  • 7-10 years of directly related experience
  • Must meet DoD IAT Level II qualifications upon hire
  • Technical knowledge of VoIP, software, hardware, and Telecommunications standards, Unified Communications Manager, Unity Connection, and Unified Presence
  • Technical knowledge of VTC equipment such as Cisco Telepresence Management Suite, Cisco CODECs and Cisco Meeting Server/Cisco Meeting Manager
  • Understanding of TCP/IP, H323, and SIP protocols

Required Clearance:

  • TS/SCI

Working Environment & Conditions

  • Onsite