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Problem Manager Jobs in Richmond, VA (NOW HIRING)

StyleCraft Homes

Portfolio Manager

Richmond, VA · On-site

Are you a people person and a problem solver? We have the role We are seeking a talented Portfolio Manager to provide excellent customer service and community management.The Portfolio Manager will be ...

Ontario Trillium Foundation

Manager

Colonial Heights, VA · On-site

$50 - $70/hr

The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...

Mindlance

Project Manager

Henrico, VA · On-site

Project Manager Location: Richmond, VA (Hybrid) Duration: 12 Months (Possible extension) We are ... Apply structured problem-solving techniques to resolve challenges and ensure project objectives are ...

StyleCraft Homes

Portfolio Manager

Richmond, VA · On-site

Are you a people person and a problem solver? We have the role We are seeking a talented Portfolio Manager to provide excellent customer service and community management. The Portfolio Manager will ...

StyleCraft Homes

Portfolio Manager

Richmond, VA · On-site

Are you a people person and a problem solver? We have the role We are seeking a talented Portfolio Manager to provide excellent customer service and community management. The Portfolio Manager will ...

Code Ninjas

Center Manager

Glen Allen, VA · On-site

$14 - $20/hr

... problem-solving, as they progress from white to black belt. Our core promise is, Kids have fun ... We are looking for a Center Manager to join our team of dynamic, energetic, forward-thinking minds ...

nLeague

Project Manager

Richmond, VA · On-site

The successful candidate will be a strong negotiator, have excellent logic and problem-solving ... Management · Participate proactively in developing and maintaining team working agreement ...

Mango Salon

Salon Manager

Richmond, VA · On-site

Problem-solve in real time and keep priorities moving forward What We're Looking For * People management experience required (retail leadership experience strongly valued) * Salon or service-industry ...

Master Halco, Inc.

Branch Manager - Richmond

Ashland, VA · On-site

$101.30 - $114.80/hr

Our branch leaders are results oriented, problem solvers who handle multiple tasks, and enjoy motivating teams to perform at their peak. Our goal for branch managers is to implement a business ...

Master Halco

Branch Manager - Richmond

Ashland, VA

$101K - $114K/yr

Our branch leaders are results oriented, problem solvers who handle multiple tasks, and enjoy motivating teams to perform at their peak. Our goal for branch managers is to implement a business ...

Master Halco

Branch Manager - Richmond

Ashland, VA · On-site

$101K - $114K/yr

Our branch leaders are results oriented, problem solvers who handle multiple tasks, and enjoy motivating teams to perform at their peak. Our goal for branch managers is to implement a business ...

Dunkin

Manager

Midlothian, VA

The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...

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Showing results 41-60

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Richmond, VA

Problem Manager information

See Richmond, VA salary details

$27.7K

$60.8K

$114.3K

How much do problem manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for problem manager in Richmond, VA is $60,788.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $83,100.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Richmond, VA look for?

The top searched job categories for Problem Manager jobs in Richmond, VA are:

What cities near Richmond, VA are hiring for Problem Manager jobs?

Cities near Richmond, VA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Richmond, VA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $60,788 per year, or $29.2 per hour.

Portfolio Manager

StyleCraft Homes

Richmond, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

Are you a people person and a problem solver? We have the role We are seeking a talented Portfolio Manager to provide excellent customer service and community management.The Portfolio Manager will be perform administrative and community management support for the property management, rental communities and community associations within the StyleCraft portfolio. Job Responsibilities:Oversight of AP/AR, invoicing and file system.Maintains Association records including, homeowner files, HOA database, resale transactions, and homeowner communications.Maintains Real Estate records and performs inspections as necessaryAssists with and attends Board Meetings, elections, committee meetings etc.Assists with preparation of budgets and management of outside service vendors and agreements.Addresses and resolves homeowner concerns. Assists with common area inspections and maintenance.Knowledge and Skills:Strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and OutlookProficiency researching using the internetProficiency in TOPSOne or similar programPrevious experience with financial and accounting programs preferredAbility to work with sensitive or confidential information in responsible mannerPrior industry experience with governing documents, Boards of Directors, policy development and procedure developmentKnowledge of assets, cash balance, and availability of funds for projects and cash flow management for capital improvementsExcellent organization, motivation, leadership, management, and interpersonal skillsCritical thinking, complex problem solving, judgement and decision-making abilityAbility to apply a comprehensive knowledge of a particular field of specialization to the completion of difficult assignments with the ability to identify, plan and prioritize business opportunitiesExcellent customer service skillsStrong verbal and written communication skills. Ability to communicate and provide guidance to all employee levelsStrong presentation skillsAbility to read, analyze, and interpret technical procedures, leases, and regulationsDemonstrated experience managing large, complex accounts or projectsAbility to work well in a team environment as well as independentlyAbility to respond to emergency situations within established timeframeAbility to adjust to changing circumstanceQualifications:Bachelor's degree in related field from an accredited college or university, and one year experience in property management, hospitality, or construction; or equivalent combination of education and experience. AMS or CMCA designation preferredStyleCraft is a local family-owned business building homes in desirable communities throughout the Greater Richmond area. With a thoughtful and innovative approach to home design, StyleCraft homes Live Up. We consistently Live Up beyond home buyer's expectations and other homebuilders offerings.We offer an excellent compensation plan with bonus and benefits package, including home purchase discounts, comprehensive medical/dental/vision/prescription insurance, 401(k) with a company match, income protection insurance, tuition reimbursement, professional development, and much more! A full listing of benefits and details on workplace culture can be found at www.stylecrafthomes.com