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Problem Manager Jobs in Round Rock, TX (NOW HIRING)

Math Teacher

Austin, TX

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Language Arts Teacher

Austin, TX · On-site

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Service Delivery Coordinator

Austin, TX · On-site

$18.50 - $24.75/hr

Experience in ITIL Service Management practices, including Incident, Change, Request, and Problem Management. * Daily review of all incidents, changes, requests, problems and all Managed Services ...

Front Desk Associate

Austin, TX

$14 - $17.75/hr

Manage and respond to customer inquiries both by phone and email * Maintain multiple calendars ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Math Teacher

Austin, TX · On-site

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Math Teacher

Austin, TX

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Front Desk Associate

Austin, TX · On-site

$14 - $17.75/hr

Manage and respond to customer inquiries both by phone and email * Maintain multiple calendars ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Front Desk Associate

Austin, TX · On-site

$13.75 - $17.75/hr

Manage and respond to customer inquiries both by phone and email * Maintain multiple calendars ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Java Developer

Austin, TX · On-site

$50.50 - $65.50/hr

Resolves production support problems in accordance with problem management policies and procedures. Resolves production support incidents in accordance with incident management policies and ...

Front Desk Associate

Austin, TX

$14 - $17.75/hr

Manage and respond to customer inquiries both by phone and email * Maintain multiple calendars ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

... data management, workflows, and integrations. • Analyze and resolve incidents, service requests, and problem tickets within defined SLAs. • Troubleshoot issues related to Rich Client, Active ...

Showing results 21-40

Problem Manager information

See Round Rock, TX salary details

$26.1K

$57.3K

$107.7K

How much do problem manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for problem manager in Round Rock, TX is $57,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,200.00 and $78,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.

What job categories do people searching Problem Manager jobs in Round Rock, TX look for?

The top searched job categories for Problem Manager jobs in Round Rock, TX are:

What cities near Round Rock, TX are hiring for Problem Manager jobs?

Cities near Round Rock, TX with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in Round Rock, TX as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,281 per year, or $27.5 per hour.

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Job description

The AoPS Academy Associate Director at our Austin campus is responsible for assisting with the campus's administrative and logistical operations, teaching weekly math and language arts classes, and partnering with the Campus Director on the hiring and training of part-time staff and teachers. This role is a full-time, year-round position which includes the academic year and summer. 

This may be the right job for you if you are looking to build on your management and leadership experience, have strong subject knowledge in language arts and have outstanding classroom management skills. The ideal candidate will have exceptional communication skills and pedagogical instincts to not only teach our advanced curriculum, but also coach and collaborate with other instructors. 

If you're an ambitious and creative individual with a passion for education, we want to talk to you!

The Associate Director will:

  • Teach the AoPS curriculum in dynamic, participation-oriented classes, actively engaging students and expertly managing the classroom.
  • Participate in the hiring and training of part-time staff.
  • Assist with the campus's administrative, logistical, and customer service operations.
  • Support campus enrollment and sales efforts by meeting with prospective families to assess a student's academic ability, determine overall fit, and explain the benefits of our program.
  • Counsel current students and families as needed to provide student support.
  • Helps design and implement campus community building activities in order to build a strong campus culture and support high student retention.

The ideal candidate has:

  • Bachelor's degree required, strongly preferred to be in education or a field closely related to their subject area
  • Advanced degree related to subject area preferred
  • Strong content knowledge in their subject area
  • Minimum 1-year teaching experience, with experience working with advanced K-12 students preferred
  • Strong organizational and priority management skills

Work Schedule

AoPS Academy is an after-school program; most of our classes and family meetings occur during the evenings and on weekends. As such, it's expected that Associate Directors work a nontraditional schedule during the academic year. Summer hours typically shift to a more standard Monday to Friday work schedule. 

Benefits

This position includes a hiring range of $66,075 - $67,656. Here are some things you can look forward to:

  • Impact: Opportunity to work closely with motivated students, develop leadership and management experience, work with a team of passionate educators in pursuit of our shared mission.
  • Culture: Work and collaborate with an organization filled with builders and life-long learners who strive to discover, inspire, and train the great problem solvers of the next generation
  • Benefits: Multiple options for Medical, Dental and Vision plans
  • Future Planning: 401(k) with company match
  • Quality of Life: PTO Plan and supportive leadership
  • Ease of Transition: Relocation bonus for candidates living outside the greater area. 
About AoPS Academy
  • AoPS Academy is a year-round educational enrichment program.
  • Since 1993, AoPS has prepared hundreds of thousands of students for college and career success through engaging curriculum, expert online instruction, and local, in-person academies.
  • AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education. AoPS Academy brings the AoPS methodology to small live physical and virtual classrooms. We offer a world-class curriculum in math, science, and language arts for students in grades 1-12, creating an environment where exploration meets challenge, right in your local neighborhood. Students learn in small classes led by accomplished instructors and collaborate with a peer group who share their passion for learning.
  • We have opened 20+ academies across the nation since 2016 and are still growing!

Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.