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Pre Service Representative Jobs (NOW HIRING)

Albanymed

Pre-Service Specialist I

Broadway, VA · On-site

$46K - $60K/yr

Day (United States of America) Salary Range: $46,215.00 - $60,080.00 Pre-Service Specialist I ... Represents AMC and supports the ideals and principles of their department, the Practice, the ...

Albany Med

Pre-Service Specialist I

Albany, NY · On-site

$46K - $60K/yr

Day (United States of America) Salary Range: $46,215.00 - $60,080.00 Pre-Service Specialist I ... Represents AMC and supports the ideals and principles of their department, the Practice, the ...

Albanymed

Pre-Service Specialist I

Broadway, VA · On-site

$46K - $60K/yr

Day (United States of America) Salary Range: $46,215.00 - $60,080.00 Pre-Service Specialist I ... Represents AMC and supports the ideals and principles of their department, the Practice, the ...

Albanymed

Pre-Service Specialist I

Broadway, VA · On-site

$46K - $60K/yr

Day (United States of America) Salary Range: $46,215.00 - $60,080.00 Pre-Service Specialist I ... Represents AMC and supports the ideals and principles of their department, the Practice, the ...

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Pre Service Representative information

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How much do pre service representative jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for pre service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the highest salary for a customer service representative?

The highest salaries for customer service representatives can reach around $50,000 to $60,000 annually, often in specialized industries or with extensive experience and advanced skills. Factors such as location, company size, and certifications can influence earning potential. Pre Service Representatives typically earn within the entry to mid-level salary range, but top earners may exceed these figures with additional responsibilities or in high-demand sectors.

What's a good job for overthinkers?

A Pre Service Representative role can be suitable for overthinkers because it involves detailed communication, problem-solving, and customer service skills. The job often requires attention to detail and patience, which can help overthinkers utilize their analytical strengths in a structured environment.

What are the key skills and qualifications needed to thrive in the Pre Service Representative position, and why are they important?

To excel as a Pre Service Representative, you should possess strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with scheduling software, healthcare information systems, and insurance verification tools is frequently required. Exceptional organizational skills, a positive attitude, and the ability to multitask are important soft skills that set candidates apart. These abilities ensure accurate patient pre-admission processes, smooth interactions with clients, and reliable support within healthcare or service-oriented organizations.

What are some typical daily responsibilities for a Pre Service Representative?

As a Pre Service Representative, your daily responsibilities often include verifying patient information and insurance coverage, scheduling appointments, and obtaining pre-authorizations for procedures or services. You will be expected to communicate with patients, healthcare providers, and insurance companies to ensure all necessary documentation and approvals are in place before services are rendered. Attention to detail and the ability to manage multiple tasks efficiently are crucial, as this role is critical in preventing delays or issues in patient care. In many workplaces, you'll be part of a collaborative team that helps streamline the patient intake process and supports both administrative and clinical staff.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) position is often considered a good entry-level job in healthcare, as it provides basic administrative and clinical support skills. It typically requires minimal prior experience and offers opportunities to learn about medical procedures, patient interaction, and office management. This role can serve as a stepping stone to more advanced healthcare positions or certifications.

What jobs pay 4000 a week without a degree?

Pre Service Representatives typically do not earn $4,000 a week without a degree, as this level of income is uncommon in entry-level customer service roles. High-paying jobs that can reach this level often require specialized skills, experience, or certifications, such as sales managers, real estate brokers, or certain sales positions in industries like technology or finance. These roles may involve commission or performance-based pay and often demand strong communication and sales skills.

What is a Pre Service Representative job?

A Pre Service Representative is responsible for verifying patient information, insurance coverage, and pre-authorizations before medical services are provided. They communicate with patients, healthcare providers, and insurance companies to ensure all necessary approvals and documentation are secured. This role helps prevent billing issues, reduces claim denials, and enhances patient experience by ensuring a smooth registration and scheduling process. Strong attention to detail and customer service skills are essential for success in this position.

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Pre Service Representative jobs near you
Infographic showing various Pre Service Representative job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.
Pre-Service Specialist (Patient Access)

Pre-Service Specialist (Patient Access)

Saratoga Hospital

Saratoga Springs, NY • On-site

$17.25 - $27.45/hr

Per diem

Posted 12 days ago

Saratoga Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

442nd of 1,004 rated hospitals

Job description

Summary of Position:
This job description provides information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.
The Pre-Service Specialist I (PSS) is responsible for answering scheduling phone calls and scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team. The PSS pre-registers patients, verifies insurance eligibility, informs patient of financial responsibility, and collects pre-service payments. The PSS works in a call center environment and provides exceptional service to patients, colleagues, and providers of Saratoga Hospital.
Primary Job Responsibilities
These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required of the position. Primary job responsibilities constitute approximately 90% of the positions work. To be successful, individuals must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined in this position description.
Pre-Service Specialist Responsibilities:
  • Answers scheduling phone calls for assigned clinics or modalities within a scheduling POD. Responsible for accurately scheduling patients within guidelines, taking messages, utilizing templates, and routing clinical inquires to appropriate RN team, clinical or administrative team.
  • Pre-registers patients and verifies insurance eligibility.
  • Informs patient of financial responsibility and collects pre-service.
  • Maintain a strong customer focus while working collaboratively within POD/Team to meet multiple demands and high-volume patient scheduling needs.
  • Meets Patient Engagement Center service standards, and Saratoga Hospital FAMILY Caring Standards.
  • Meets established job performance standards for position.
  • Cross-trained in Operator Responsibilities, provides support as needed including:
  • Answers phone calls for multiple phone lines. Responsible for utilizing protocols to assess needs of the caller, answer questions of the caller, transferring the caller to the appropriate destination, and transcribing messages.
  • Assists with clerical tasks including receiving and routing of incoming faxes and documents, entering referrals into the EMR system, running reports and auditing charts to ensure closed loop referrals, and other tasks.

Minimum Qualifications:
Education, Training & Experience
  • Associates degree preferred or comparable experience
  • Experience working in a medical office or hospital patient access or customer service setting
  • Medical terminology understanding
  • Experience using a 'windows based personal computer' with proficient keyboard entry using a mouse as well as multiple computer programs

Certifications / Licensure
  • CHAA (Certified Healthcare Access Associate) Certification Preferred

Salary Range: $17.25 - $27.45
Pay Grade: 17
Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.

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