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How much do pre service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for pre service representative in Florida is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $20.48 per hour, depending on experience, location, and employer.

What is the highest salary for a customer service representative?

The highest salaries for customer service representatives can reach around $50,000 to $60,000 annually, often in specialized industries or with extensive experience and advanced skills. Factors such as location, company size, and certifications can influence earning potential. Pre Service Representatives typically earn within the entry to mid-level salary range, but top earners may exceed these figures with additional responsibilities or in high-demand sectors.

What's a good job for overthinkers?

A Pre Service Representative role can be suitable for overthinkers because it involves detailed communication, problem-solving, and customer service skills. The job often requires attention to detail and patience, which can help overthinkers utilize their analytical strengths in a structured environment.

What are the key skills and qualifications needed to thrive in the Pre Service Representative position, and why are they important?

To excel as a Pre Service Representative, you should possess strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with scheduling software, healthcare information systems, and insurance verification tools is frequently required. Exceptional organizational skills, a positive attitude, and the ability to multitask are important soft skills that set candidates apart. These abilities ensure accurate patient pre-admission processes, smooth interactions with clients, and reliable support within healthcare or service-oriented organizations.

What are some typical daily responsibilities for a Pre Service Representative?

As a Pre Service Representative, your daily responsibilities often include verifying patient information and insurance coverage, scheduling appointments, and obtaining pre-authorizations for procedures or services. You will be expected to communicate with patients, healthcare providers, and insurance companies to ensure all necessary documentation and approvals are in place before services are rendered. Attention to detail and the ability to manage multiple tasks efficiently are crucial, as this role is critical in preventing delays or issues in patient care. In many workplaces, you'll be part of a collaborative team that helps streamline the patient intake process and supports both administrative and clinical staff.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) position is often considered a good entry-level job in healthcare, as it provides basic administrative and clinical support skills. It typically requires minimal prior experience and offers opportunities to learn about medical procedures, patient interaction, and office management. This role can serve as a stepping stone to more advanced healthcare positions or certifications.

What jobs pay 4000 a week without a degree?

Pre Service Representatives typically do not earn $4,000 a week without a degree, as this level of income is uncommon in entry-level customer service roles. High-paying jobs that can reach this level often require specialized skills, experience, or certifications, such as sales managers, real estate brokers, or certain sales positions in industries like technology or finance. These roles may involve commission or performance-based pay and often demand strong communication and sales skills.

What is a Pre Service Representative job?

A Pre Service Representative is responsible for verifying patient information, insurance coverage, and pre-authorizations before medical services are provided. They communicate with patients, healthcare providers, and insurance companies to ensure all necessary approvals and documentation are secured. This role helps prevent billing issues, reduces claim denials, and enhances patient experience by ensuring a smooth registration and scheduling process. Strong attention to detail and customer service skills are essential for success in this position.

What are popular job titles related to Pre Service Representative jobs in Florida? For Pre Service Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Pre Service Representative jobs in Florida look for? The top searched job categories for Pre Service Representative jobs in Florida are:
Pre Service Representative jobs near you
Infographic showing various Pre Service Representative job openings in Florida as of July 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $35,803 per year, or $17.2 per hour.
Customer Service Representative 3 (H)

Customer Service Representative 3 (H)

The University of Miami

Miami, FL • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental

Re-posted 2 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

228th of 555 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The department of Patient Access has an exciting opportunity for a full-time Customer Service Representative 3 (H) to work onsite on UHealth campus. The Customer Service Representative 3 (H) receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer concerns via face-to-face, email, fax, telephone, and/or regular mail. This position also guides lower-level customer service staff and handles more complex or unusual problems.
CORE JOB FUNCTIONS
  • Receives, addresses, and responds to general inquiries, requests for service/support, and/or complaints.
  • Researches all inquiries to address any issues or concerns. Refers concerns to other service areas/departments for follow-up, as needed.
  • Resolves routine and basic problems and communicates solutions or requested information to the customer. Verifies that appropriate changes/resolutions have been finalized.
  • Keeps record of customer interactions, recording details of inquiries, complaints, comments, and final resolution in applicable database.
  • Escalates and refers unresolved customer grievances to department leadership for further review, as necessary.
  • Reviews and processes confidential information with discretion.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions
  • Maintain knowledge of medical professionals based on department, division and areas of special interest and affiliations
  • Maintain a working knowledge of general requirements for special programs
  • Maintain a working knowledge of clinical trial referral resources
  • Communicate in a professional, clear, concise, well-modulated and empathetic manner with individuals requesting information whether by telephone or in person
  • Provide escort assistance and directions to patients, visitors, faculty, and staff
  • Perform required search utilizing various tools, computer software, and the internet
  • Greets patients that present to their appointment and sign in the appointment, as applicable
  • Assist with wheelchair requests and contact the Transportation Department by completing an electronic requisition
  • Assist with checking-in patients to their appointments
  • Assist patients navigate through the Kiosk Self-Check In workflow and provide additional assistance as needed.
  • Change Kiosk Filter and disinfect as required
  • Provide check-out support, as needed
  • Support with the pre-service duties by calling and advising patients of their financial responsibility
  • Perform area rounding and engage with any patients and/or visitors to ensure they are in the correct place and have not been missed. When approved and available, offer refreshments and snacks.
  • Participate in training and continuing education programs and staff meetings
  • Assist in training of new staff
  • Maintain desk area and waiting area clean and free of clutter

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
  • High School Diploma or equivalent
  • Minimum 3 year of relevant experience
  • Bilingual (preferred)

Knowledge, Skills and Attitudes:
  • Ability to communicate effectively in both oral and written form.
  • Ability to recognize, analyze and solve a variety of problems.
  • Ability to process and handle confidential information with discretion.
  • Ability to work evening, nights, and weekends as necessary.
  • Proficiency in computer software (i.e., Microsoft Office).

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

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About University of Miami

Sourced by ZipRecruiter

The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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