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Pre Registration Representative Jobs (NOW HIRING)

The Pre-registration Representative/Specialist plays a critical part in optimizing financial outcomes and enhancing patient experience through effective communication and financial counseling. Brown ...

The Pre-registration Representative/Specialist plays a critical part in optimizing financial outcomes and enhancing patient experience through effective communication and financial counseling. Brown ...

Registration Representative

Laguna Hills, CA · On-site

$22.50 - $31.57/hr

The Registration /Pre-Registration Representative is responsible for completing all registrations of patients presenting for procedures, admissions or the ER. The Representative must collect and ...

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Pre Registration Representative information

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$7

$22

$47

How much do pre registration representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for pre registration representative in the United States is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Pre Registration Representative position, and why are they important?

To thrive as a Pre Registration Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare office experience. Familiarity with electronic health records (EHR) systems, registration software, and medical terminology is often required. Excellent communication, customer service, and problem-solving abilities help you excel when interacting with patients and team members. These competencies are vital for ensuring accurate information collection, smooth patient onboarding, and overall satisfaction in healthcare settings.

What is a Pre Registration Representative job?

A Pre Registration Representative is responsible for collecting and verifying patient information before medical appointments or hospital visits. They ensure that personal, insurance, and billing details are accurate to streamline the check-in process. This role also involves handling patient inquiries, explaining procedures, and maintaining compliance with healthcare regulations. Strong communication, attention to detail, and customer service skills are essential for success in this position.

What does a typical day look like for a Pre Registration Representative in a healthcare setting?

A typical day for a Pre Registration Representative involves contacting patients to gather necessary personal and insurance details, verifying eligibility, inputting information into registration systems, and addressing any questions about the registration process. You’ll work closely with medical staff, schedulers, and insurance departments to ensure all documentation is complete before a patient’s visit. This role is often fast-paced, requiring frequent phone or electronic communication, and occasionally troubleshooting discrepancies or incomplete records. You’ll play a crucial part in creating a positive first impression for patients and helping the facility run efficiently.

More about Pre Registration Representative jobs
What cities are hiring for Pre Registration Representative jobs? Cities with the most Pre Registration Representative job openings:
What states have the most Pre Registration Representative jobs? States with the most job openings for Pre Registration Representative jobs include:
Infographic showing various Pre Registration Representative job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,466 per year, or $22.3 per hour.

Pre- Registration Specialist-4

Brownhealth

Providence, RI • On-site

$19.03 - $31.39/hr

Full-time

Posted 9 days ago


Job description

SUMMARY:

The Pre-registration Specialist is responsible for ensuring accurate and timely pre-registration of patients for scheduled services. This role includes generating estimates, communicating with patients regarding their financial obligations, securing pre-service payments or establishing payment arrangements, and ensuring all demographic and insurance information is accurate. The Pre-registration Representative/Specialist plays a critical part in optimizing financial outcomes and enhancing patient experience through effective communication and financial counseling.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences

Patient and Community Focus and Collaborate

RESPONSIBILITIES:Pre-registration & Verification

- Complete pre-registration for scheduled services, ensuring all required information is obtained and accurately entered into the system.

- Verify patient insurance coverage and eligibility prior to scheduled services.

- Ensure all demographic and insurance information is accurate and up-to-date.

Financial Analytics & Patient Interaction

- Generate accurate cost estimates for scheduled services based on payer contracts and patient insurance coverage.

- Communicate with patients regarding their financial obligations, including co-pays, deductibles, and out-of-pocket costs.

- Secure pre-service payments or establish payment arrangements prior to the date of service.

- Provide clear and empathetic financial counseling to patients, ensuring understanding and satisfaction.

- Interact with patients to address any questions or concerns related to their financial responsibilities.

Documentation & Compliance

- Maintain accurate and up-to-date records of all pre-registration activities in the electronic health record (Epic) and patient accounting systems.

- Ensure compliance with HIPAA, payer guidelines, and internal policies.

- Participate in audits and quality improvement initiatives as needed.

QUALIFICATIONS:Education & Experience

- High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration, finance, or related field preferred.

- Minimum 2 years of experience in patient access, pre-registration, or revenue cycle operations, preferably in a healthcare setting.

Skills & Competencies

- Strong understanding of healthcare finance, insurance verification, and pre-registration processes.

- Proficiency in generating cost estimates and communicating financial obligations.

- Excellent analytical, problem-solving, and communication skills.

- Ability to work independently and collaboratively in a fast-paced environment.

- Experience with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite.

Pay Range:

$19.03-$31.39

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type:

M-F - 8:30am-5:00pm

Work Shift:

Day

Daily Hours:

8 hours

Driving Required:

No