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How much do pre registration representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for pre registration representative in the United States is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.32 per hour, depending on experience, location, and employer.

What is a pre registration representative?

A Pre Registration Representative is responsible for collecting and verifying patient information before medical appointments or hospital visits. They ensure that personal, insurance, and billing details are accurate to streamline the check-in process. This role also involves handling patient inquiries, explaining procedures, and maintaining compliance with healthcare regulations. Strong communication, attention to detail, and customer service skills are essential for success in this position.

What does a typical day look like for a pre registration representative in a healthcare setting?

A typical day for a Pre Registration Representative involves contacting patients to gather necessary personal and insurance details, verifying eligibility, inputting information into registration systems, and addressing any questions about the registration process. You’ll work closely with medical staff, schedulers, and insurance departments to ensure all documentation is complete before a patient’s visit. This role is often fast-paced, requiring frequent phone or electronic communication, and occasionally troubleshooting discrepancies or incomplete records. You’ll play a crucial part in creating a positive first impression for patients and helping the facility run efficiently.

What are the key skills and qualifications needed to thrive in the pre registration representative position, and why are they important?

To thrive as a Pre Registration Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare office experience. Familiarity with electronic health records (EHR) systems, registration software, and medical terminology is often required. Excellent communication, customer service, and problem-solving abilities help you excel when interacting with patients and team members. These competencies are vital for ensuring accurate information collection, smooth patient onboarding, and overall satisfaction in healthcare settings.

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Pre Registration Representative jobs near you
Infographic showing various Pre Registration Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $46,466 per year, or $22.3 per hour.

Patient Registration Rep - Macomb Outpatient - Full-Time - Days

Henry Ford Health System

Clinton, MI • On-site

$17.75 - $24.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 571 frontline employees who took The Breakroom Quiz

421st of 898 rated healthcare providers

Job description

Patient Registration Representative

Join the Outpatient Department team at Henry Ford Hospital as a Patient Registration Representative, where you'll play a vital role in supporting patients and visitors. Following standard operating procedures, you'll manage patient reception, face-to-face check-ins, pre-registration, insurance eligibility confirmation, and cash collections.

Your responsibilities include new patient registration, updating records, and addressing inquiries with professionalism and compassion. As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty.

This position is key to creating a welcoming and efficient experience for all who enter the Outpatient Department.

Education/Experience Required:

· High school diploma or G.E.D. equivalent required.

· One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting preferred.

· EPIC training/experience preferred.

· Insurance payor systems experience preferred.

· ICD-10 medical terminology experience preferred.

· Strong computer skills and working knowledge of Microsoft Office products.

· Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.

· Must be willing and able to instruct others.

· Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.

What Henry Ford Health employees say

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Hours and flexibility

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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