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How much do pre registration representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for pre registration representative in the United States is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Pre Registration Representative position, and why are they important?

To thrive as a Pre Registration Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare office experience. Familiarity with electronic health records (EHR) systems, registration software, and medical terminology is often required. Excellent communication, customer service, and problem-solving abilities help you excel when interacting with patients and team members. These competencies are vital for ensuring accurate information collection, smooth patient onboarding, and overall satisfaction in healthcare settings.

What is a Pre Registration Representative job?

A Pre Registration Representative is responsible for collecting and verifying patient information before medical appointments or hospital visits. They ensure that personal, insurance, and billing details are accurate to streamline the check-in process. This role also involves handling patient inquiries, explaining procedures, and maintaining compliance with healthcare regulations. Strong communication, attention to detail, and customer service skills are essential for success in this position.

What does a typical day look like for a Pre Registration Representative in a healthcare setting?

A typical day for a Pre Registration Representative involves contacting patients to gather necessary personal and insurance details, verifying eligibility, inputting information into registration systems, and addressing any questions about the registration process. You’ll work closely with medical staff, schedulers, and insurance departments to ensure all documentation is complete before a patient’s visit. This role is often fast-paced, requiring frequent phone or electronic communication, and occasionally troubleshooting discrepancies or incomplete records. You’ll play a crucial part in creating a positive first impression for patients and helping the facility run efficiently.

More about Pre Registration Representative jobs
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Pre Registration Representative jobs near you
Infographic showing various Pre Registration Representative job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,466 per year, or $22.3 per hour.
Pre-Registration Representative

Pre-Registration Representative

St. Joseph's/Candler

Savannah, GA

$16.09/hr

Full-time

Medical

Posted 7 days ago

St. Joseph's/Candler Health System rating

6.0

Company rating: 6.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

  • Position Summary
    • The Pre-Registration Representative is responsible for the accurate and efficient pre-registration of scheduled elective patients by gathering and recording the patient demographic and insurance data in the computer system, preparing an estimate of the patient liability, explaining the estimate the patient and collecting and documenting patient liabilities. The Pre-Registration Representative is also responsible for ensuring scheduled uninsured patients are properly cleared for services.
  • Education
    • High School Diploma/ GED - Preferred
  • Experience
    • 1-2 Years Registration experience in hospital, medical office or insurance setting - Preferred
    • 1-2 Years Knowledge of health insurance benefits - Preferred
  • License & Certification
    • None Required
  • Core Job Functions
    • Meets department production standards. Meets department quality standards
    • Selects the correct insurance/payer mnemonic/code in the computer per established guidelines. Scans insurance cards and verifies legibility. Completes insurance and subscriber fields completely and correctly.
    • Reviews eligibility and benefit information already obtained to determine patient responsibility amounts. Verifies insurance coverage and benefits when not already present. Explains coverage to patient and collects amounts due.
    • Excellent customer service and understands the functions to assist patient in resolution of account.

What St. Joseph's/Candler Health System employees say

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Hours and flexibility

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