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PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Compensation: $14.00 - $14.00 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have ...

PostNet - CO149

Mail

Denver, CO · On-site

$20/hr

PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion ...

GA130

Customer Service Representative

Atlanta, GA

$14/hr

Compensation: $14.00 - $14.00 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have ...

US651

Customer Service Representative

Shenandoah, TX

$15 - $18/hr

If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees. Compensation: $15.00 - $18.00 per hour At AlphaGraphics, we offer ...

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$15

$24

$32

How much do postnet jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for postnet in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What is a PostNet employee?

A PostNet employee works at a PostNet center, which is a franchise offering services such as shipping, printing, mailbox rentals, and business solutions. Employees might assist customers with packing and shipping parcels, printing documents, designing marketing materials, and managing mailboxes. Their role is to provide excellent customer service and help both individuals and businesses with their logistical and printing needs. PostNet employees are often cross-trained to handle a variety of tasks within the store.

What are the key skills and qualifications needed to thrive as a PostNet center associate?

To thrive as a PostNet Center Associate, you need strong customer service skills, attention to detail, and basic knowledge of shipping and printing processes, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping carrier software, and print production equipment is typically required. Excellent communication, problem-solving abilities, and a friendly attitude help you build customer relationships and resolve issues efficiently. These skills ensure smooth daily operations, high customer satisfaction, and the ability to manage multiple tasks in a fast-paced environment.

What are the most common challenges faced by employees working at PostNet centers, and how can they be addressed?

Employees at PostNet centers often juggle a variety of tasks, from assisting customers with printing and shipping to managing inventory and handling point-of-sale transactions. A common challenge is balancing the fast-paced environment with the need for accuracy and excellent customer service. To address these challenges, effective time management, strong communication skills, and familiarity with PostNet's systems are essential. Ongoing training and support from team members also help new employees adapt and thrive in this dynamic setting.

What is the difference between Postnet vs Mail Carrier?

AspectPostnetMail Carrier
Required CredentialsNone specific, but familiarity with postal services helpfulValid driver's license, sometimes a postal certification
Work EnvironmentPost office, retail stores, or delivery routesOn the road, delivering mail in neighborhoods
Employer & Industry UsagePostal service, courier companiesUnited States Postal Service, private delivery firms
Common Search & ComparisonPostnet vs Mail Carrier

Postnet primarily refers to a barcode system used for mail tracking, while Mail Carrier is a job role responsible for delivering mail. Both are integral to postal services but serve different functions. Mail Carriers physically deliver mail, often requiring a valid driver's license and familiarity with delivery routes. Postnet codes are used to streamline sorting and tracking but do not involve direct customer interaction. Understanding these differences helps clarify their roles within the mailing and delivery industry.

What is the work of Postnet?

A Postnet employee typically handles tasks related to mailing, shipping, and printing services, including packaging, label creation, and customer assistance. The role may require familiarity with shipping software, attention to detail, and customer service skills in a retail or office environment.
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What states have the most Postnet jobs?

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Postnet jobs near you
Infographic showing various Postnet job openings in the United States as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 97% Physical, and 3% Hybrid job distribution, with an average salary of $51,083 per year, or $24.6 per hour.

Part Time Customer Service Associate

PostNet - TX251

Houston, TX • On-site

$14 - $17/hr

Part-time

Retirement

Posted 12 days ago

Key responsibilities

  • Assist customers at the counter by greeting them and providing friendly, professional service

  • Process shipments using various carriers, help customers select shipping options, and package items for shipment

  • Receive, sort, and distribute incoming mail and packages, and assist mailbox customers with pickups

Job description

Benefits:
  • Free uniforms
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Employee discounts

PostNet Vintage Park – Houston, TX 77070

Pay: $14.00 to $17.00 per hour
Job Type: Part-Time
Hours: Approximately 12 to 18 hours per week
About the Position
PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join our team at our Vintage Park location in Houston, TX 77070.
This is a hands-on customer service position where no two days are the same. Most of your time will be spent assisting customers at the counter, processing shipments, receiving and sorting mail and packages, and assisting our private mailbox customers. You'll also help with basic printing and document services as needed.
This position will typically work 2 to 3 days per week. Weekday shifts are primarily 12:00 PM to 6:00 PM. Saturday hours are 10:00 AM to 2:00 PM, and Saturday availability is preferred but not required.
We're looking for someone who genuinely enjoys helping people, pays attention to details, and likes staying busy. Previous shipping or retail experience is helpful but not required. We provide training on our systems and services.
What You Will Do
  • Greet customers and provide friendly, professional service
  • Process shipments using UPS, FedEx, USPS, and DHL
  • Help customers select shipping options based on cost, speed, and service needs
  • Package customer items for safe shipment
  • Receive, sort, and distribute incoming mail and packages
  • Maintain accurate private mailbox and package records
  • Assist mailbox customers with mail and package pickups
  • Accept prepaid package drop-offs
  • Process customer transactions and payments
  • Answer phones and respond to customer questions
  • Assist with basic copying, scanning, printing, and document services
  • Learn PostNet products and services and recommend appropriate solutions
  • Maintain a clean, organized, and professional work environment
  • Assist other team members as needed
What We Are Looking For
  • Strong customer service and communication skills
  • Friendly, positive, and professional attitude
  • Dependable and punctual
  • Strong attention to detail and accuracy
  • Comfortable using computers and learning new software
  • Ability to stay organized while handling multiple responsibilities
  • Comfortable recommending products and services based on customer needs
  • Ability to work independently and as part of a team
  • Willingness to learn shipping, mailbox, and basic print services
  • Ability to stand for extended periods and lift packages up to 50 pounds
  • High school diploma or equivalent
Preferred Experience
Previous experience in one or more of the following is helpful but not required:
  • Retail or customer service
  • Shipping or packaging
  • Sales
  • Mail handling or mailbox services
  • UPS, FedEx, USPS, or DHL systems
  • Copying, scanning, or basic printing
Schedule
  • Approximately 12 to 18 hours per week
  • Typically 2 to 3 days per week
  • Weekday shifts primarily 12:00 PM to 6:00 PM
  • Saturday hours are 10:00 AM to 2:00 PM
  • Saturday availability is preferred but not required
  • Additional hours may occasionally be available
Compensation
$14.00 to $17.00 per hour based on experience and qualifications.

Candidates with previous retail, shipping, mailbox, sales, or directly related customer service experience may qualify for a higher starting rate.
Why Join PostNet
At PostNet, you'll work directly with customers while gaining experience in shipping, mail management, customer service, and basic printing services used by individuals and local businesses every day.
We provide training and are looking for someone who takes pride in helping customers, is willing to learn, and wants to become a dependable member of our team.
If you enjoy working with people, staying active, and having a variety of responsibilities throughout your day, we'd like to hear from you. Apply today to join our PostNet Vintage Park team.